Good sound and comfort all around! I wish the ear pieces were a little more comfortable, but I think these are set up to be more durable and long-lasting.
I did not like paying shipping. I am a teacher and I'm ordering these for my students and paying with my own money. Free shipping would be wonderful.
Thank you so much for the free sample. These are great headphones and I am discussing with my administration about purchasing more for my classroom.
Working for a school district sometimes gets hectic as we constantly need things yesterday. It's always great when we reach out to Encore and they are always there to answer our questions and get our products to us swiftly. It never fails, no matter the question they are quick to inform us, educate us, and provide us with the quality and service you'd expect in the "good old days".
Recommendation from a friend. I called and they got my headphones to me in a rush, which made my event go off perfect! Thank you!
Joanne Wood was amazing! She was so helpful and explained the new products. I didn't feel pressured. Thank you! We will be ordering soon!
Joanne and Nancy on the Encore team are amazing. We had a unique situation that they helped us navigate. We appreciated their flexibility and willingness to help! Will definitely be working with them in the future.
Excellent service, quick orders, everything you can ask for! Thank You!
Customer service was excellent
I got to work with (Joanne Wood) awesome sweet lady! She explained everything to me and got me the quote I needed and this made the process easy and quick. If you haven't used them before what are you waiting on, the products & headphones are great!
Service was excellent. Order arrived quickly with no shipping or receiving issues.
I was recently sent headphones, and they have been a valuable resource for my classroom.
Only source I found that offered “accessories” separately from lamp.
I like my sample of these headphones, I do wish they were more adjustable though!
Communication
I called in an order because online wouldn't take tax exempt and the representative was super nice and helpful. It would be great to do online, but having a pleasant call made it okay!
Its soo goood
Amanda Gray was a superb representative and I really appreciate her help with my emergency order!
Website is easy to use, I find what I need to order and it gets to me very quickly.
Michelle
Apr 14,2025Received order quickly ... No issues at all.