Este Medical Group has established itself as a global leader in the field of cosmetic and healthcare services over the past 25 years. Known for pushing the boundaries in their industry, they provide a wide range of treatments administered by skilled healthcare professionals in a safe, clinical setting. The company's success is driven by its Founder, Sam Cinkir, whose leadership has helped position Este Medical Group as a premier provider of healthcare and cosmetic treatments in the UK and internationally. Their commitment to safety, expertise, and cutting-edge treatments has earned them widespread recognition and trust.
Shirin from London branch is one of your staff members who has been very influential in my treatment process. She always welcomes me with a smile and provides me with the best experiences. With her guidance on your products, I am going to make great progress, and I encourage others to book their sessions with Shirin to have a great experience.
Mariam, the consultant I met, was really lovely, highly knowledgeable in her field and incredibly helpful. She gave a customised treatment plan tailoring to my mum’s and my unique circumstances in terms of time management. She also handled all my queries with grace and very kindly addressed all my concerns. She also cleared the technical confusion in the system and made the process go smoothly. I would highly recommend their services.
Our second attempt at a rhinoplasty procedure with the Este Medical Group Glasgow turned into an absolute nightmare—an experience so disgraceful that I will fully document and post all details in full view at a later date. I want to strongly warn anyone considering undergoing any procedure or treatment with this group: proceed with caution. If the procedure or treatment doesn't meet expectations or is performed incorrectly, Este Medical will not refund your money nor accept any fault. Instead, you’ll likely be pressured into spending more. Our experience was appalling, handled with the least amount of care and service. Safety is paramount, and I do not wish for anyone else to endure what we did. I’ve advised my daughter and other family members to post their own experiences separately. While Este is approachable on a personal level, they fail to address critical feedback, which could help improve the service for future clients—something that doesn’t seem to concern him. One incident, in particular, will give you an idea of the type of organization you're dealing with. In Istanbul, an Este representative aggressively tried to force my daughter to sign a disclaimer by shoving only the signature page across the table while withholding the main document. This rep gatecrashed our breakfast at the Hilton Maslak Istanbul at 6:45 a.m., just before we were due to leave for the airport. The rudeness and arrogance were palpable, causing distress to my family and shocking other guests. The rep implied that if we didn’t sign the document, they wouldn’t honor the flights they had booked—even though we had already paid for them. After Este botched the first rhinoplasty, I paid out-of-pocket to have another company complete the second attempt. Este had reassured us multiple times that everything would go as planned, but upon arrival in Istanbul, they changed their tune. Despite making me pay for the flight, hotel, and time away from work, Este refused to carry out the procedure the way they had initially agreed. This left my daughter, who had already suffered through the first failed attempt, deeply upset. In desperation, I consulted with a different surgeon at the last minute. This new surgeon, Dr. Mustafa Yazır, took no payment until he successfully completed the procedure. His professionalism, care, and communication were beyond anything we had experienced with Este. From the initial consultation to aftercare, his team kept us informed and reassured. The procedure was done correctly, with the utmost attention to detail, and the results exceeded our expectations. In gratitude, I took his entire team out for a meal before our departure. The contrast between Dr. Yazır’s clinic and Este Medical Group is night and day. Este uses subcontracted surgeons, not directly employed by them, which I believe contributes to the inconsistency in service. The communication, care, and commitment to patient safety we received from Dr. Yazır’s team were key to their success, and my daughter is thrilled with the results. Este Medical Group reached out to me for a meeting, asking that I remove my review before our discussion. I refused to do so until we could address these serious issues, but since agreeing to the meeting on August 20, 2024, he has postponed it, and not heard from Este Medical Group since. In the meantime I had a FaceTime call with a rep from London who took all the details to follow up. They said that they agreed that we were treated very poorly and below standards. I’ll be posting further updates, but in the meantime, I hope our experience serves as a warning for anyone considering Este Medical Group.
Fereshta is so lovely 😊 She’s super friendly and talented. Every session I have with her, she’s reassuring, down to earth and completely put me at ease! She makes sure that I am comfortable throughout. At the beginning of my treatment, I was so nervous bc I had never done laser before, but Fereshta is kind, professional and patient! She always listens to me and my questions, and explains everything. Would 100% recommend!
Been having laser hair regrowth treatment at este medical in Birmingham and Lumia has been amazing, professional and really approachable throughout my hair treatment journey. She always ensures I am comfortable and gives the best scalp massages and a nice cappuccino to finish off the customer services! Am really happy with my treatment journey and would recommend the service 100%
Not 2 months yet but I see a huge improvement. The staff are very nice and friendly. Best place to be.
I had a hair transplant 5 months ago and it has all been going well with the help of the lovely staff at Este Medical london, the likes of Shirin and the beautiful Melek with the laser regrowth therapy. The service provided at Este Medical is second to none. Highly recommend visiting Este Medical London if you are looking to have a hair transplant or any beautify treatment.
Had a great service today from Shirin. Keep up the good work.
Kanupriya was excellent for Morpheus 8 and i can highly recommend her .
Hi, I just wanted to write a review of my hair transplant which took place in August of 2023 at Este Medical in Manchester. I have contemplated getting a hair transplant for a few years. I went for a consult with Elicka on Feb 2023. So I left it and finally took the leap of faith to go. The communication and support from the staff was really good throughout. The transplant was in Turkey over a weekend. One of the main reason why I chose Este was the aftercare. Like most things you hear some horror stories about how bad things went. By going to Este Medical I had a place to go after the procedure. The after care last for 6 months post transplant. There laser light therapy and PRPs also. Jess was my main contact throughout and she was absolutely fantastic as were the technicians I seen weekly. Everyone was so friendly and it was such a positive experience. So honestly thank you all for you’re professionalism and politeness throughout this experience. Why wait until now to complete the review? When I completed a lot of research myself prior, most of the reviews were after a few weeks post transplant. I felt it was important to see the whole process through so I can give full transparent review. I have pictures for before and after but I am not sure how to upload them. Thank you everyone again.
Fantastic experience with Naila in Este Glasgow. From consultation to treatment, everything has been clearly explained and support given.
Excellent service and friendly staff.
I've been a client at Este Medical in Edinburgh for the past few months, and I couldn't be more satisfied with my experience. The staff here are not only highly qualified but also incredibly friendly and accommodating. The treatments I've received have consistently delivered the promised results. The clinic itself is beautifully designed, creating a welcoming and professional atmosphere. Their flexible operating hours make it easy to fit appointments into even the busiest schedules. A special mention goes to Izzy, who has been handling my microneedling treatments. She is exceptionally friendly, attentive, and skilled, making each session a positive experience. I highly recommend Este Medical to anyone seeking top-notch care and results.
I want to take this opportunity to express my satisfaction at the level of care and services I received by the two ladies downstairs whom I see for hair laser treatment. Both Tannaz and Shirin have always been professional, polite and caring. They always listen and make me feel welcome here.
Kanupriya Did my hydrafacial today. It was Amazing experience with her. She explained literally every step of the process which was quite impressive and made me feel comfortable. I would highly recommend her.
I’ve had a great experience and result with my treatments. Kira in particular has been fantastic, making sure I’m comfortable and ensuring I see progress with my treatments, she has truly been the best and I highly highly recommend her for her hardwork and great care! Thank you Kira!!
Shirin is one of the Este members, provides nice treatment and hospitality. Nice team, this is my second month since I have started treatment, so far going good.
kanupriya was great during the laser removal for my face. Definitely recommend
I had a lovely experience with este medical, I initially went in for one treatment but after I became too nervous following up to the procedure, they were extremely understanding and allowed me to use the money I had already pre paid for a series of lovely hydrafacials. It was a great experience (I love getting a fancy treatment on my skin) and everyone involved was lovely and personable. While procedures can and did make me nervous as I had never had anything done before, I felt very safe and understood with the people working at este. If you're more adventurous than me and want something more exicting done, I can't recommend them more!
Masuma Begum
Sep 13,2024Good afternoon, I have been coming here quite a while now and the experience I had it’s amazing 🤩. My therapist is Shirin and pariya, faruk they are very good and friendly. she is kind and polite she always make sure that while I’m doing the treatment I’m comfortable. I have been doing laser hair regrow. Thanks to Easte team!