Everything Branded is one of the UK's leading promotional products distributor. With over 30,000 products available online there is a printed product for every charity fundraising event, marketing drive or corporate awards giving.
Every one of our customers will be given a dedicated account manager who will take you through the order process from first quote to potential re-order.
EverythingBranded.co.uk offers completely free and unlimited visuals so you can see how your printed product will look before you buy it. Amendments are free too, we want to make sure you're happy before we go to print.
If you're looking for our USA arm you can find their reviews here: https://www.trustpilot.com/review/everythingbranded.com
While I am yet to see to see the quality of the print and product, the customer service has been above and beyond. Very pleased.
Aaliyah handled my order from the start & everything seemed to be going well - until it wasn't. I am now, 6 weeks down the line & without products paid for in full. I am now being told that they are out-of-stock on my items & being offered alternative sizes but I only got this update as I was chasing it - nobody came to me to update or apologise! I also didn't get the approved artwork on some items & am arguing for a partial refund & getting nowhere!!
Cameron Robertson was great - Quick responses to emails, keen to help out when we had extra queries, very helpful when editing digital previews of the product
Surprisingly appalling service from Anthony - genuinely shocked by how he talks with customers. Rude on live chat several times. When pressed for answers on a query he used the term 'some guy you are, lol' not what you expect from a company you're looking to order from, also used '...' at the end of most sentences, Which for me is incredibly rude and implies the reader is stupid. When i brought his rudeness to his attention on Live Chat, he disconnected the Chat and called us up for no other reason than to be abusive. A phone call served no purpose to our order ,it's not like he need to confirm anything other than our live chat - it was simply to vent and repeat 'why are you so rude though, why are you so rude though' before disconnecting again. We wanted to place a simple order for 2 items, we paid in the timeframe he suggested - when he couldn't locate our payment he threatened our order would not be sent until paid a second time, then he's refund. After days of chasing my refund he advised he couldn't locate, although a quick call to the accounts department meant a swift refund. Our order came in time, but to order just 2 things we had several calls, days of chasing and countless live chats. When bringing this to a managers attention, we got a wishy washy response.
Joe Riman has been absolutely fantastic to work with - very responsive and has delivered great results for our branded items.
Shrina provided great service by replying with prompt emails. And tried her best to fulfil the customer's requirements and made follow-ups with us.
Excellent experience with EB - Ben Jones handled the job and was excellent with communication and the final product exceeded expectations. Highly recommend the coffee cups, great size, well insulated and my team loved them. Thanks Ben and the team at EB!
Joshua Turner was very helpful and we're so pleased with our branded pens. We were last minute in ordering so are grateful they came in time for an event.
Really pleased with our new lanyards and pens for our boarding houses. They were processed and delivered really quickly. Shrina delivered first class customer service. We are now a regular customer thanks to her great work.
Love the towels, they look amazing. Joe Riman helped me and the purchase was super easy. Thanks Joe!
Great experience with this company. My account manager Joshua Turner got my notebooks to me within a week and I am over the moon with them. Thanks Everything Branded
I recently enquired about an order of personalised mugs for our company slogan. Anthony Obizulike dealt with my enquiry and was so efficient I manged to sign off and place my order for a rather short lead time due to the bank holiday. We can't wait to receive our order. Based on the service I have received already I will most definitely be using Everything Branded in the future.
I have had multiple interactions with Shrina; she is the most courteous, helpful and efficient professional every time. As you can imagine in this climate, our school budget is limited for certain expenses, however this has not hindered Shrina from sourcing high quality products for us. Exceptional products and exceptional service! An absolute pleasure to do business with.
The customer service from Marcus Bacon was second to none. He was flexible to any request and went the extra mile every time there was a need to do so. I cannot recommend Everything Branded enough!
It was really easy dealing with EBUK, Callum Burton was really quick to respond to my messages. I was working to a really tight deadline and my order still arrived a week early. The quality of the product was exactly what I expected and I am really happy about this. I will definitely be a repeat customer.
Shrina Gondalia was extremely helpful with my latest order. Great communication throughout the process of buying and quick to respond - unlike a lot of other places I tried! Thanks Shrina
Account Manager: Ben Jones I am always impressed with the speed and efficiency that our Everything Branded Account Manager, Ben Jones, deals with our queries/orders. He is always honest about lead times of orders and if a specific product is not available within a required timeframe, Ben will provide details and quotes of sensible alternatives. He keeps us updated throughout the whole process and we always know where we stand on expected deliveries.
Another fantastic ordering experience, Shrina was incredibly helpful as always in helping us put through our order and meet all of our needs.
Shrina was really helpful in getting our order turned around so quickly! She was quick to respond, friendly and understanding. The process was seamless and it was great to be able to speak to a real person to get the design I wanted. We were so pleased when our order arrived on time and they looked really professional.
Jan H
Sep 23,2022Aaliyah Towers has been a star. I was wanting to order some rucksacks for one of my customers, the previous ones they had were out of stock so Aaliyah took the time to find several options for a suitable alternative before an order was placed to include artwork on the bags. A lot of back and forth between myself, Aaliyah and my customer and an order was then quickly approved. Artwork was then submitted for final proofing, and all set up to go. Customer had a cut off time they needed the bags for, and these have been delivered well before that date required, so i will have a very happy customer. Thank you Aaliyah for all your efforts with this.