Exceptional Villas are one of the world's leading luxury vacation rental experts. Founded in 1992, we are based in Ireland and feature over 1,500 of the finest luxury villas from all over the world. We operate our own European based contact center in Kenmare, Co. Kerry, Ireland. Each of our properties has been personally inspected by our dedicated Villa Specialists to ensure the highest standards.
Trust is the cornerstone of our business and we measure our success by the number of repeat clients who return to us every year. For over 25 years our commitment to service and quality has never wavered.
The agents with Exceptional Villas were top notch from the very beginning! From the point of my initial inquiry to my return home, everything was well-communicated, the response times for any questions was, well, exceptional. I first worked with Sean, then with Noreen, and both were a delight. I will certainly be considering renting with them for future vacations.
From my very first enquiry to the team about a villa rental for a family holiday in barbados, I really cannot praise the team highly enough. Emails were answered immediately, the team really knew the properties and were able to advise on what would suit us and our budget best. Car hire, restaurant bookings, airport assistance and general info .. nothing was a problem. I would absolutely travel with this company again and have already recommended them to many of our friends
I wanted to extend a big thank you to you both for making my client's trip easy and enjoyable. She just sent me an email and she is very happy and loved the villa and location. This was a much anticipated and needed trip for them and you guys made it happen! Thank you!
We were looking for a place to celebrate my wife's 63rd, the birth of our 1st grandchild, and to get our from the pandemic shadow to live life more fully. Elaine with Exceptional Villas was the perfect concierge who helped with everything from car rental, to deep sea and day sail charters, to taxis from the ferry and a catered dinner in the villa. Most important, as flight time changed and plans moved, she was helpful to the last minute with great grace and kindness. We will use them again. BTW, Canefield House, where we stayed, is top drawer.
Knowledgeable, about the properties. Great and prompt service. I have used them many times and they are always professional and friendly.
It's always a pleasure to deal with Exceptional Villas: everyone is so nice and knowledgeable. Very helpful!
Working with Exceptional Villas from the beginning to the end has been nothing less than a fantastic experience. They were always super quick to respond back with answers to your questions. They were always very professional, patient and pleasant. You always had the feeling that they valued you as a customer and truly wanted to make your vacation perfect. Julie, Yvonne and Paul were awesome to work with, especially Julie since we worked with her the most! Ask for her! If you are looking for a 20 out of a 10 vacation, you must book through Exceptional Villas (and go to The Great House in Barbados)! Thank you for everything! We will definitely book thru you again!
Elaine Donoghue was exceptional! We threw every type of curve ball (aka wrong arrival dates, departure times etc!) at her and she never expressed any frustration with us. Rather, she would good-naturedly revise the plans she had carefully assembled for us. We can't wait to go on the excursions and to taste the private chef's dinner Elaine arranged for us! Honestly, I can't say enough about how helpful and kind she was. -Gail Coleman
Great houses, I enjoyed it.
Very helpful & organised! Nothing was ever a problem, a lot of effort was put into meeting all our needs and wants! We are looking forward to our holiday! :)
From first contact with Aoife the attention to detail was outstanding not an easy job for her as only booked a week before and wanted accommodation for 6 weeks She delivered with an amazing beach front apartment at waterside paynes bay Barbados Thank you so much
It was a joy to work with the Exceptional Villas team. Rowena and team were helpful, timely and full of great suggestions. I couldn't recommend more. Our villa was amazing and we were fortunate to have such a great team, location and staff to work with. Highly recommend! Amy
Exceptional villas (especially Luis) went above and beyond to make our stay comfortable on Cayman Islands. With COVID delays, requirements and restrictions, exceptional villas played a crucial role in our smooth travel and wedding planning. We will certainly recommend it and be a customer going forward.
excellent service and attention to detail - Mary is the best!!!
Exceptional Villas (Luis) was an indispensable resource for our trip planning - patient, attentive to detail, and responsive - even as our travel plans and our travel group kept changing in advance of our trip. Luis acted as liaison with our in-country property manager, and worked hard to ensure that smooth ground transit to our rental home, set a daily trip itinerary based on our personal preferences, and arrange all necessary restaurant and excursion reservations in a timely manner. Excellent service - thank you!
This was our first trip to Grand Caymen, but our fourth or fifth trip with Exceptional Villas. As usual, the booking and planning experience was exceptional. EV always goes out of their way to make sure that we have a smooth and enjoyable vacation.
We love working with Exceptional Villas. Everyone is so helpful. Elaine has been a pleasure!!
Exceptional Villas is our go to for vacation rentals. They have a great selection to chose from and are very responsive to any questions asked. They are very knowledgeable about the properties and the areas. No question goes unanswered in a timely fashion. They make the rental and travel process seamless.
We have just returned from a week in Barbados. It was our first visit and Julie was a great support, always available on the phone to discuss the property and it's amenities. She organised transfers and airport assistance (although not sure we benefitted from this as the luggage took so long to arrive!). She booked and re-booked our requested restaurants and found us tables at busy times, as well as putting our minds at rest about the ever changing travel requirements due to Covid. We would definitely book through Exceptional Villas again.
M.Cest
Apr 21,2022Great customer service!! Noreen replied to all our emails super fast and answered every question we had!!