Exceptional Villas
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Exceptional Villas are one of the world's leading luxury vacation rental experts. Founded in 1992, we are based in Ireland and feature over 1,500 of the finest luxury villas from all over the world. We operate our own European based contact center in Kenmare, Co. Kerry, Ireland. Each of our properties has been personally inspected by our dedicated Villa Specialists to ensure the highest standards.
Trust is the cornerstone of our business and we measure our success by the number of repeat clients who return to us every year. For over 25 years our commitment to service and quality has never wavered.
Reviews 675
Donna C
Feb 02,2023Our experience with Exceptional Villas was…Exceptional. We had splurged and booked a 5 star hotel for three weeks in Barbados, our first vacation in 3 years due to the pandemic. Unfortunately, despite the positive reviews, the hotel was clearly struggling and our stay was a complete disaster from start to finish. We were exhausted from dealing with all the problems and frustrated with poor hotel management. In tears, I placed a desperate call to Exceptional Villas to try an find alternative last minute accommodation for the rest of our stay, not expecting much. And that’s when we began to love Barbados! From our first contact with Aofie, she made us feel that we were in excellent hands and she might be able to help. Within minutes she had reached out, found us several immediate options, and had us booked into a stunning villa for less than we had been paying at the hotel. Aofie arranged a quick meeting with local contact Sandy and the professionalism and helpfulness continued. Everything from that moment on was perfect. The property was clean, beautiful and an outstanding location in Holetown. The staff were lovely and responsive. Everyone we dealt with was great; we especially appreciated Aofie’s quick response, understanding our needs, and immediate resolution to salvage the rest of our Barbados vacation. We would 💯 use the services of Exceptional Villas at this and other properties again.
Geoffrey Dower
Jan 31,2023Exceptional villas came recommended by my daughter,every attention to detail was provided by Rowna and her team !!will definitely use there services again
Hillary
Jan 23,2023I had a lot of worries about booking a villa for a large group of friends. It can be intimidating, making sure that the space is appropriate for the group, and making sure you're not falling for an online scam! I was drawn to Exceptional Villas because of their generally great reviews, and they did not disappoint. The villa exceeded our expectations, the staff was helpful and friendly, and the communication was largely clear and direct. This is the place to go if you are ready to have the trip of a lifetime!
JOSEPH DeLASCIO
Jan 21,2023Aoife Walsh and Marianne Wiley were both very knowledgeable and prompt on providing information about the lodging, logistics and island in general. Both were also very personable and made an effort to remember personal details about me.
Julie
Jan 15,2023Highly recommend using Exceptional Villas for your next vacay. Especially if you are fortunate enough to work with Marianne as your service representative; organized, efficient, friendly and luckily, a great sense of humor. Plus, the villa is everything they promised and more!! Well done, Exceptional Villas!!
customer
Jan 14,2023Responsive and knowledgeable. Excellent service.
Brinton Brosius
Dec 29,2022Always great service! Its a pleasure to be so well taken care of
Chrissey Hunt
Dec 22,2022Typically once you make a reservation, that’s it. However. Once we made our reservation at smugglers cove, Barbados the attention just began. Bless Rowena for making sure that we had reservations , the best table at each restaurant, the kindest chef ( Andre. Who is such an incredible chef that we cancelled our reservations!) and laundry pressed. Not our first time at an incredible resort but honestly they could write the manual. Thank you.
Michelle Archer
Dec 20,2022Rowena at Exceptional Villas is amazing. Our experience has been seamless. She has been so helpful. She’s booked whatever we needed and has shared recommendations. I feel that we’ll be arriving and won’t have to think about anything.
Helen Whitehill
Dec 20,2022The service and advice is of the highest standard - responses to queries are always very informative prompt. Based on my experience I would fully recommend Exceptional Villas to you.
David
Dec 17,2022Excellent guidance and prompt responses from a friendly, helpful team
Mike & Beverly Davies
Dec 10,2022Exceptional Villas is truly EXCEPTIONAL!!! Sean & Noreen have been fantastic in follow through and helping us through our month long rental. They both are very detailed and get back to you very promptly will all of your questions. Thank you!
Kate OHara
Dec 08,2022All information was proactively sent to me regarding the trip, as well as the help on planning the details. Very much appreciated and impressed!
Eloise Patterson
Dec 02,2022Elaine was wonderful to work with. She was prompt and thorough and helped us with all aspects of booking our trip, transport and beyond. We would definitely work with her and Exceptional Villas again in the future!
Collin Ojema
Nov 21,2022Excellent I loved the whole experience
Raz Yalov
Oct 26,2022The whole team at Exceptional Villas was amazing. In recent years I got so used to booking all our travel by myself that originally I didn't think I'll even need to use someone to book our 30th anniversary trip to Turks and Caicos. But, since I got the referral from a friend, I decided to give it a shot. This ended up saving our trip in multiple ways. For a start, having someone who knows the destination helped us find the right hotel for our budget and interests. In addition, getting the proper recommendations for additional activities at the destination was more helpful than I originally thought. But, the most important thing was an unexpected one. Just after we checked in to our flight, a hurricane situation in the area prevented us from going on the original date. The team at exceptional villas immediately jumped in and took care of all our needs to rebook the trip to a later date, re-booking dinner reservations, etc. This kind of service is something we don't get to see these days when everything is done by a computer or an algorithm. Having a team of humans to interact with, that has a face and a name, was amazing and made this anniversary celebration trip an absolute success.
customer
Oct 11,2022Excellent customer service
James Poisal
Oct 11,2022We had a very positive experience through Exceptional Villas. Noreen is super helpful and has her eye on every detail. This was a stress free booking and we can’t say enough about the staff’s attentiveness. Thank you!
Barbara Fleagle
Oct 02,2022I have been extremely impressed with the professionalism of our concierge Luis Ortiz. He has been incredibly helpful, thorough and up to task with making sure we have the most amazing experience at our Villa while coordinating all our experiences. He gets 10 stars!
The Lodge, Dromnevane, V93 XT57, Kenmare, IE
http://www.exceptionalvillas.com
Kent Tucker
Feb 03,2023Mary was incredibly helpful in planning our vacation. Very attentive to each and every last detail. We really appreciate her help!