A small local handmade business stocking a huge range of items from personalised pet beds, all things home furnishings and personalised kids clothing and accessories.
I’ve now waited over 2 months for my item. I’ve sent numerous emails and Shaniece even said she would post my item on the 7th January, well it’s now 2nd February and I still haven’t received it. I’ve tried emailing and both emails have bounced back, I’ve left a voicemail but I doubt she’ll respond. I seriously would not go near this company!!!! I want a full refund but I’m guessing I’ve lost my money? Oh and btw if Shaniece tells me she’s a single mum of one trying to run a business again I’ll throw up! I’m a single father who has 2 kids that live with me and I run a business a million times better! Joker!
Terrible company. Ordered on the 3rd December and still haven't received my items as of January 21st! Have tried chasing it up via email and nothing. £60 gone, no items and no correspondence. Don’t waste your time
There service is fantastic and absolutely love the quality of the cushions, I’ve just ordered some more to
Ordered my item 3 weeks ago, have chased but had NO CORRESPONDENCE from this company! I wouldn’t go near them again!
Ordered 2 items over 21 days ago now, I email a few weeks back to ask for an update and all I got back was an email written with attitude stating that it does state on the website it can take up to 21days to be dispatched I did not see this on the website when I made my order, they were suppose to be for a Christmas gift (ordered 1st dec) I am still waiting for delivery or even confirmation that they've been sent/tracking info. I would highly recommend avoiding this buisness as they are not professional, there attitude sucks and you won't recieve your order!! *Edit* I have emailed her 2 more times with no reply or tracking information as the last email I received stated it had been sent on the 20th, we are now on the 3rd Jan over a month ago since I placed the order!! And 14 days since she had sent the order! Beyond a joke.
Good service and lovely pjs
We picked Fabricnco Company for there unique design and variety of cushions. We will certainly recommend to friends and family
I had previously ordered some gorgeous matching pink bow cushions they are stunning so thought id Order matching red christmas pjs for my daughter and son in law i cant wait to see their faces ☺️ product is sooo cute 😍 true to images and descriptions. Be warned it does take the month for it to get delivered hence the 4stars although it does state this. It was definitely worth the wait Very happy with product thank you. 😊
5 star as always love these products x
The pillow I ordered is amazing quality! I love everything about it and it was really quick delivery! Will definitely be ordering again🥰
Very kind and polite when I queried where my order was, as it stated it would be delivered 3-21 days yet no one told me that it would be hand made, in fact still waiting on it arriving
Bought a draught excluder in may and two cushions, have bought before no problem, when it turned up the draught excluder had been bent into a box far too small, no amount of “banging it back into place” as per the advice made any difference and not only that there were visible holes from the sewing machine where something had clearly gone wrong and then it had been hand stitched badly with the stitches bulging. Arranged a return, obviously, waited 14 working days an awful long time after seller received it back, no refund, had to message yet again to facilitate this I was told by her mum refunds should be within 7 days, imo no one should have to wait that long for a refund on faulty goods, clearly says on the website there is never a fault! Never received an apology for the item being sent out in that condition. Nice products but after this I won’t ever buy again. Edit: Sellers answer is completely omitting the sewing machine holes, and awful bulging home made stitches trying to make it look like I’m being unreasonable, that’s not at all true I only complain when there is reason to and this should never have been sent out in the state that it was being bent was only one thing. Of course the seller should pay the return postage costs I hadn’t changed my mind it was faulty! She wasn’t doing me some sort of favour refunding those 🤦🏻♀️There was no previous apology from her I was made to feel like I was making something out of nothing her words were it’s not faulty, I have the photographs as proof it was and she claimed it wasn’t faulty until I sent her a picture of how bad the holes and stitching was, maybe next time just accept you made a mistake instead of customer blaming which tbh is just a very low move. Re complaining before I have neither recollection or any emails to this end last order before this was July 2023 in my mind seller is trying to suggest I’m nothing but a serial complainer which is ridiculous and untrue
Good small business, items are well made, Very professional
Gorgeous cushions extremely helpful when I had an issue with delivery would use again and recommend x
I could not recommend this company enough, amazing service, friendly, quick to respond and to post, products are absolutely gorgeous and great quality, I’ve ordered a few times now and each time I’m just blown away by the quality!
I’ve had different cushions and they are made to perfection 💯 even custom made they are beautifull highly. Recommended👍😀
Absolutely amazing company Staff are lovely and easy to talk to with messages so you feel like it’s a direct service. Made what I had requested everything is made so perfectly beautiful designs great quality and amazing price! I had also requested personalised item and this was no trouble at all and they went ahead and made it for me. I can not recommend enough! Lovely thanks so much
Absolute amazing quality! Perfect sizes. Customer service 100%, this lady will not let you waste money atall, she makes sure your orders are perfect before sending, polite and friendly! Will definitely be ordering more and referring people ❤️
Beautiful items, good quality, can’t wait to see what else gets brought out in this range. Would definitely recommend.
Naomi
Apr 03,2025Third time I have ordered now and will be ordering more in the future. The quality is amazing. I would highly recommend! Communication is great and had my packages quickly every time. Thank you!