They left my car in gear with no handbrake on after exhaust work and the car rolled into another car. Owner of the car and owner of the business then spoke in own language which I could not understand and ended up cost my insurance 13000 pound as people where injured who were not even in the car. When I asked for cctv, conveniently it was not working that day
I ordered a rear diffuser for my Mercedes A-Class, it arrived after a few days, but just before it came I emailed asking a question regarding fitting. Someone called me back the same day and gave me some good advice. I fitted the diffuser today and it fits perfectly. Great service.
I called in to get booked in for a backbox muffler that needed welded onto my system. I spoke to the helpful lad on the phone for about 18mins also sharing photos of my current system on whatsapp so he can see what kind of system i have with my car details etc. He told me because its a 3” system it would cost £220 if i wanted to keep my current tips or upgrage the tips for £30. I agreed to the price and got myself booked in. When i turnt up at the garage and got my car on the ramp i was told it would be £250 because its a 3inch system. I told him i was priced £220 he didnt listen. I went ahead with the job because maybe it was human error whilst doing the job the guy said it will be £270 all in because it would need new piping? I watched the welder cut off my pipe and directly weld on a muffler with no extra pipe used. I believe i was charger unlawfully and prices were just going up on the spot without clear justification.
Brilliant service. Item purchased(Roof Spoiler) arrived via parcelforce 24hr. Kept upto date by Fast lane on the item I had purchased. Arrived securely packaged. Price was best by far too. Very impressed. Would use again and recommend. 👍
Had exhaust conversion on my f30 335d lads done an amazing job also had the side skirts wrapped with an m performance sticker car looks totally transformed. Highly recommend fastlane styling.
Best company ever, I travelled a long way arrived on time, seen on time, good experienced staff included me and advised me, they could have sold me much dearer parts but didn't, my Jaguar XKR sounds just great, never been so happy, thank you guys A1++
Arrived an hour early on a Saturday and the guys was on it within 20 minutes. The welds are beautiful, really decent selection of on the shelf tips and silencers and was taken in to the workshop several times just to make sure I was happy with everything. Real first class service as a fraction of the price. Will 100% be back and recommending to everyone
Quick shipping, parts as described, look great 👍 thank you very much!!
Fantastic communication and fantastic service. Our problem has been solved!
From start to finish, this was nothing but a 5 star experience. ( I dont understand the negative reviews ) Basically I have a 5 series Bmw that I had an open close valve installed in the exhasut ( in a bodged up way and not by Fast Lane ) I called up and explained i wanted it taken off and a straight pipe fitted taking away the middle and both back boxes. I was very happy with what was quoted and the work that was going to be done, so i booked it in. It was only after I booked it that i checked the reviews and found so many negative ones. "waited ages" "bad service" "receptionist rude" "price increase on arrival" so on and so forth. I was shocked because of how professional it all sounded. Anyway, I decided that my good judge of character hopefully wouldnt let me down. The day before i was contacted confirming my booking so I was pleased. I turned up first thing in the morning and met the person I spoke with and was greeted like family. Within 10 minutes the place was buzzing and the carpark filled up with amazing motors. This gave me the confident boost that was needed. Straight away you are checked in and the cars taken into an impressive garage where you are then going over exactly what is going to happen with someone else. At this point i was told more work was needed than what was said on the phone and a new setup was needed ( alarm bells started to ring ) They came back with what the new price wouldve been but said not to worry about it. The new price wouldve been over £200 more because of the amount of work that was needed but they never even asked for it. They even sorted out my tips that were put on wrong and didnt ask for a penny more. They said 2 hours and it took 2 hours. Everything looked great with the exhaust with tidy welds. Hopefully I have no problems in the near future with it but have absolutley no doubt they will fix it. Dont be put off by negative reviews becasue once you see the setup they have...You know they are obviously doing something very right.
Avoid!!! The worst customer service, receptionist has no idea what is customer service, a lot of waiting time (about four hours till they have started) even though I had an appointment booked with them. I could have done a better job myself, they are supposed to be professionals. Avoid !!!
AVOID AT ALL COSTS . SCAMMERS. Bought a Cla rear bumper, paid for it over 2 weeks ago , chased repeatedly , no return calls , they hung up on me on 1 occasion eventually admitted they were unable to supply the item but kept hold of my money for weeks but have assured me they are issuing a refund, if they i will get money back off credit card company.
Bought a Aero kit for my X7, the front splitter came off on the motorway after a year, Poorly fitted, lucky to be still alive. When I called them they're not Taking responsibility and using everything in their book to try and blame me! Apparently its ok if it comes off after a year because of wear and tear, wonder when my front bumper will come off. Wanting me to pay for a replacement they can do one!
Was looking for a rear diffuser for my car and I seen one on Fastlane Styling at a good price rang and was told once I made the purchase I’d get it within 2 days. When it arrived I checked it and everything looked ok until I came fit it. They aren’t hard to fit but I managed to fit it perfectly on one side but then when I came to fit the other side it was short and wouldn’t sit right. I managed to kind of fit it. I took some pics and sent them to Fastlane Styling to show the poor fitment I sent a email showing it they said it is for that car and I had fit it incorrectly 😂 which I told them I hadn’t. I then asked for a partial refund they refused and told me I wouldn’t be get any refund or they would look into this issue it was company policy. Avoid at all costs there parts don’t fit and when you speak to customer service they aren’t helpful at all have no interest in helping to resolve any problems you may have they are also very uncooperative. AOVID THEM THERE PARTS WILL NOT FIT
After two visits ( to rectify the first visit) Rude / obnoxious/ lacking receptionist Promised the first class treatment for my car They make you feel like they’re doing you a favour whilst charging you a lot of money Getting the many issues with their work and faulty parts sorted locally as cant do with the stress and hassle of going back there Sub - standard customer service sub - standard workmanship Sub - standard parts BUYER BEWARE!!! GO ELSEWHERE!!!!!
Don’t know where to start . It’s really a shame I didn’t clicked with them for the second time cuz they are local and they do have some great stuff . I tried even after the first time didn’t worked out . Customer service is really low . Communication is very difficult. I did come with little baby and been asked to park on the pavement. Then been asked million questions about who I am seeing , if I am booked in . Then apparently I wasn’t booked in. Then the prices of some of them stuff cut my knees . Been extremely excited going there and trying to sort my exhaust tips but the whole experience for the second time put me off paying over 450£ for exhaust tips. Shame we didn’t clicked , at lest I tried to give them a second chance . Carbon tips £450 🤦♀️ everywhere else u find the same ones under £250 .
I recently bought an exhaust cut off valve from them which came within a few days in great quality it worked for about a week but then the valve became loose and started to rattle so I contacted them got a response in less that 12 hours considering I did it through email at night, so it was a fast response and they responded with a brand new valve which was already on its way In my eyes that’s great customer service yeah the part may have been faulty but nothing the could’ve been able to notice
Stay well clear customer service is awful and the products are cheap and not as described
Poor cheap products. Poor service. Would not recommend this company in anyway.
Mr Paddy Brennan
Feb 02,2025Very professional and polite good people to do business with, today was the 5th vehicle I've taken there and Very pleased with the work (M3 81TCH)