Excellent customer service, Anur and Girish have been extremely reactive and helpful. The default software had most of the features I needed and I appreciate being able to add further customisation. Highly highly recommended!
The team was very professional and they helped to set up my system and they are willing to help all the time.
They have been very supportive on every step of the way. We have customized their tutoring platform into a powerful telemedicine portal, so our customization requests over the base product have been very specific nad they've helped with most of it. I truly hope that we can grow along them.
The customer service was excellent and the advisors have helped consistently and efficiently to all my requests, assistance and customisations.
I've struggle with building a professional online learning platform for a while. But I'm very glad that the Team of FATbit is very helpful and professional, they help me to solve many problems and help me to build up my online learning platform -- nanalearning.com I'm really appreciated to FATbit, especially thanks to Girish and Kapil, they are really kind and helpful. I highly recommend FATbit!
The technical team is very professional and supportive! They have always answered and replied to my queries promptly. The tool has nice features and you also have the option to customise it. The documentation is comprehensive and cover all users perspective including: tutors, students and admin.
I had a fantastic experience working with FATBIT Technologies for my web and app development needs. Their personalized support throughout the process was exceptional. They truly listened to my requirements and delivered a tailored solution that exceeded my expectations. Communication was seamless, and their team was highly professional and responsive. I highly recommend FATBIT Technologies to anyone seeking top-notch development services.
I recently purchased the tutoring platform Yocoach, and my experience has been nothing short of exceptional. The development phase, spanning a couple of months, was efficiently handled by the team, ensuring a robust foundation for the platform. A significant highlight of my journey was the assistance provided by Gagan Gupta during the development and customization phase. His expertise and responsiveness played a pivotal role in tailoring the platform to meet my specific requirements. Post-launch, I had the pleasure of working closely with Dipti Tuli, who provided technical support and handling debugging. Dipti's commitment to excellence is truly commendable; she has consistently demonstrated a high level of competence and responsiveness. Yocoach team's dedicated technical assistance has made Yocoach not just a product but a comprehensive and customer-centric solution for anyone seeking a top-notch tutoring experience. I recommend Yocoach to those in search of a reliable and supportive platform for their educational needs.
I bought the Yo-Coach online tutoring system with FATbit in January 2023 and the experience has been good so far. The system works fine for both students and teachers. My greatest joy is the availablity of suppotive customer experience team. Dipti and her team have helped diagnos connection issues and resolve them promptly. I recommend Yo-Coach.
First of all, we would like to thank Ms. Dipti, she helped us from start to finish, even though we had no previous experience, she supported us at every point we had problems. In addition, the company's ready-made templates meet our needs. We hope to work with Fatbit for a long time in our future business plans.
Great company that provides great service. I love their product - an educational platform
It all started in June 2022 when I first contacted Fatbit. Tadbeer Kaur was my initial point of contact. She was very courteous and always available to take my queries even on weekends. My project was assigned to Abhishek Rana and I couldn't have got a better project manager than Abhishek Rana. From the time my project was assigned to him till today (25/04/2023) he never let me down. He is always available to address my concerns and fixed any issues I reported him in the shortest time possible. All in all I would recommend Fatbit to anyone and if Tadbeer and Abhishek are your point of contacts than you just do not need take any stress they will manage everything for you in the best possible way
Very bad software. We buy the software and they provided the code but the framework is not included. They don't discuss it in the contract. Don't ever buy this software if you have a web development team.
I would highly recommend Fabit Technologies for their great work and a very supportive team, they were incredible in the development of out tour marketplace platform
Amazing product. Saves tons of time on development. Tech support team is also really easy to work with.
Unfortunately we have had the exact same issues as the other companies that have left a review. It has just been a train crash from the beginning. They will agree to everything that you request nut they will not deliver, it is a scam and if they were based in the UK they wold be out of business. Unfortunately they are based in India. DO NOT pay them through payoneer as this is part of their scam. Payoneer to not accept refunds and they know this. If you are thinking about using this company, feel free to contact me and I will happily show you what they have produced and all the evidence that they are just an outfit with no real technical capabilities.
We have been using YoYumm - Multivendor Restaurant/Food delivery software. The product itself is excellent! So many features that works very well for our business. The sales team is extremely helpful and responsive, especially Tadbeer. We have requested several customisation with the software and support team were so efficient. We are planning to purchase IOS and Android APP also as it's the best in market. Thank you!
Fatbit have been very professional and reliable. Aman and Parul have supported us in setting up our platform and helped to resolve issues quickly. They feel like an extension of our team. The product was installed quickly and on time. Support is ongoing and is so far good.
It's been great working with FatBit. They are very professional and Aman, Parul and Naveen are great to work with.
Letty
Jun 05,2024I was first recommended Fatbit by Kyle at LessonSpace. After initial discussions and video calls with Kapil at Fatbit (answering my many questions!), I proceeded with purchasing the YoCoach software for my online tutoring company. Since the first day the software went live, I have received a high level of support from Girish and his team. No matter what my questions were, the team went above and beyond to help. I will be recommending Fatbit to others in the future. Thank you!