All the staff are very helpful. The induction process and signing-up process were seamless. A very professional organization with high standards. Seem to genuinely care about their staff. Would recommend.
We went to a gig at the New Century Hall in Manchester. The FGH security personnel made it one of the best we've had in a very long time. Everyone we encountered were polite, helpful and very welcoming. We go to a lot of gigs and have encountered all sorts of security. FGH are among the best. Always chatty and never intimidating.
If you were not able to come to one shift, they cancel all the shifts you are booked for. And if you ask for leave, they will cancel your shift and one more shift after that. So, you will be giving up at least two shifts after applying for leave. Instead, apply to different security companies.
The GMCA uses FGH Security as our security support provider. FGH are always professional and polite and will do anything to help when they are working. We wouldn’t use anybody else.
We've been a client for FGH for a long time now. They are a fantastic group who are always professional and committed to keeping our colleagues and customers safe. You can always rely on Charlie and Marionne who have a knack for de-escalating tough situations. They are both very knowledgeable in their role and are friendly and approachable. I'd also like to give Arran a shout out who prevented a particularly volatile situation from escalating last night. We owe these guys a lot!
NWEC work in partnership with FGH Security to ensure the West End (Oxford Street, Regent Street, and Bond Street) is a safe place to work and visit. During my 6 months at NWEC, I have worked closely with the FGH regional team and regularly meet with their SLT. The highest compliment I can pay FGH, is that I would recommend their service to any organisation / business who are looking to improve their security operation. FGH is a company going from strength to strength, and is well respected within the security industry.
Nothing is too much trouble. Always happy to help and will always look for the right solution. Professional and committed
I’ve been with FGH for many years now I’ve always felt they’ve tried to solve problems as quickly and easily as possible. With a small business and even during/after Covid when they were struggling with personnel, they communicated well.
FGH are a very reliable, professional supplier to Wembley Stadium with great communication skills and excellent customer service. They have provided numerous crowd safety staff to us for a large number of events and would recommend them to others.
The team are great and very responsive. Always professional and very well trained
Amazing group,
Always v supportive
I am the GM of Alberts Schloss Manchester and have worked with FGH for 5 years. They have provided me with what I can consider the best security / hosting style security Team I believe in the North West. We have faced many challenges they have provided me with the support I needed!. I would Highly recommend 10/10 to use this company as this role is the most important aspect of the first impression of your business! Happy to provide reference / feedback directly if you are interested in using them just get in touch.
adidas is pleased to be a long-standing client of FGH Security, primarily within the Retail Guarding space. The USP of FGH is the client/vendor relationship and that they seek to understand the client SBP and business model and tailor their service to this. Consumer centricity is a key factor within our retail CX journey and within our stores the FGH resource needs to be a part of the brand organisation, not an addition. Through our partnership with FGH we have branded security partners in our stores wearing our product and integrated into our consumer service model, not only delivering exceptional security and safety assurance but serving our consumers. 'The consumer perception of this service is super important to enhance the overall consumer experience' says Corin Dennison, Global Director of Profit Protection for adidas aG 'The collaboration and partnership with FGH achieves this as we continue to improve and put the consumer at the heart of everything we do.'
Great company to work with, very flexible and always ready to help where needed
FGH are a best in class security guard company that we have used in my stores for a number of years. They do an excellent job and have a dedicated team that respond quickly and professionally to any issues that may arise.
We have worked with FGH for over 10 years and never have any issues. The guards are passionate and take pride in their work.
Always very helpful! Great company!
Stores within the JD Sports Group have worked with FGH for the past two years and personally i am always impressed with the quality of guarding and especially the levels of their management teams. When ever there are problems or advice needed the team are swiftly addressing the situation with a high level of industry knowledge, professionalism and drive. The FGH team are always striving for high levels of customer satisfaction and perfection due to their attention to detail and clear detection to their profession and customers.
Darren Forster
May 10,2023I would just like to say thank you to all your staff at FGH for a great night at the opening ceremony of the Eurovision. Three of us all on the autistic spectrum went there and were a bit worried about what we might find. We realised we had seperate entry gates but the staff were great realising we all needed to stick together and advising us to use the accessible line so we could explain better. Thank you so much to everyone on gate A and all the stewards inside for a great evening.