Amazing quality, thick double drawn human hair clip in extensions. Founded in 2009. We’re one of the largest providers of quality clip-in hair extensions in the world.
Scam. Avoid!!
After consulting Foxy through Instagram DM they were able to colour match me, I ordered the extensions and colour they advised and to my surprise they were the exact match!!! The quality of hair is amazing for the price and I couldn’t be happier.
do not recommend. i bought clip in extensions and they have been washed and i let them air dry and they are absolutely ruined , all frizzy i even tried leaving them in a hair mask and didnt do anything
Awful experience Company processed my order, took the money from my account. Only to then send an email stating the item was “no longer in stock” on the day it was meant to be shipped. Why would you take customers money knowing the item is no longer in stock!?
The returns process is impossible. They make the returns process so so difficult. They emailed me over a return label, which I then had to pay to print off since they couldn't send me a QR code like every other company in the modern world, then when I tried to send the return via the post office I was told I had to go to a specialty delivery office the other side of town, so once again I'm out of pocket. They've now received my return and have just emailed me saying I have to pay a £3 fee for the return. I was never once informed of this fee, and what was the point in all of the above if I still have to pay? Their products aren't cheap at all and now I have to keep paying out of pocket simply because I want to return something - they also now have the hair extensions and are essentially holding them ransom until I pay the fee so what choice do I have?
Terrible experience, my first initial order, the item didn’t turn up, they made me wait weeks and blamed it on Royal Mail, overall the hair was nice and I made a second order a few months later. Unfortunately didnt receive the same quality of hair, the hair colour looked NOTHING like the colour online and when it turned up it was horrendous, I think they changed supplier or something. Total waste of money !
Outstanding service start to finish. Will continue to be a loyal customer.
Best hair extensions by far I’ve used foxy locks for years on end and I wear them every single day without fail they’re by far the best on the market, I never leave reviews but feel as though this company deserves it! They may be expensive but you save money in the long run such high quality ! Thanks foxy locks you’ll always be the brand I come to for my hair extensions !
this was my first time ordering from foxy locks & I'll be a returning customer forsure! this company had amazing customer service- I had questions & they emailed me back within 10 minutes... I was not expecting immediate help but it was very appreciated. I am a professional hairstylist & it is very hard to source good quality hair extensions & these ones are amazing. for the price I'd say this is the best you're going to find. they are super thick all the way to the ends, and are holding up very well so far with minimal shedding, i love the seamless band so much, i have also coloured them & they still feel amazing (other brands that I tried colouring would feel terrible after because they were bad quality) even though i only use 5 volume developer when comouring my extensions. i have nothing bad to say about anything! I'll be recommending this company to all of my clients from now on! shipping was also very fast- about 5 days to Canada.
Excellent work, love the deleterious products, and the smell also the hair extensions,Texter and the quality brilliant thank you.
I have been buying Foxylocks for years and have always been really happy. However, on September 2023 I bought 14” jet black clip ins for a wedding. Now 8 months later May 2024 they have been continuously shedding and are now unwearable, they are so thin. Need a new set but I am not sure I want to risk Foxylocks again
i recieved my order from foxy locks day after i ordered and i wasn’t disappointed at all x i have been using extensions for around 12 years x had wefts rings and nanos and clip ins but these are amazing xx they are so discreet comfortable and the colour match is perfect x they are so soft and thick and i can put them away and don’t have the uncomfortable feeling in bed x i have been searching for about a year now for something that will be comfortable and let my own hair grow as well and i think i’ve found my perfect match x have styled and worn them several times and not had to wash yet so will see how they go after a wash but. i’m really happy with them so far xx
I have been ordering from foxylocks since 2021, I absolutely cannot fault them. The quality of hair is the best I’ve ever had and with the right care they will last a long time. They are definitely pricey and I have previously looked elsewhere for extensions for slightly cheaper but I’m yet to find anywhere that offers quality as good as foxylocks. You definitely get what you pay for. Since 2021 I have only had to buy 4 sets of extensions as they last a long time, and I dye mine and apply heat regularly. I absolutely recommend and will continue to buy from here!
J’ai toujours pas ma commande J’ai reçu un e-mail comme quoi je recevrai ma commande le 29 avril mais toujours rien reçu . Est ce que c’est normal
AVOID! I have purchased over £250 worth from Foxy Locks. 20 inch brondie extensions and the "free gift" of the hair curlers. The extensions seemed lovely at first, until a few hours later where it was very clear the hair was poor quality. It looked like I'd been dragged through a hedge backwards!!! The hair I have been sent is frizzy, unusable and unmanageable. In 14+ years of having hair extensions, I can honestly say I've never had this issue. Ever. When I contacted customer services, I was told (this is literally copied and pasted from their email): " We appreciate that you have only worn them a couple of times but sometimes they do need to be refreshed with a deep conditioning hair mask" ... I was also told they only recommended the hair be washed every 3 weeks... I have queried whether it is normal for their hair extensions to need to have a deep conditioning treatment after essentially day 1! If they're this bad now, what will they be like in 3 days, 3 weeks, 3 months!? The hair curlers pop and make strange sounds so they've got a fault too!! After going backwards and forwards on email exchange, I have finally been told: " If you would like to return the set and the curling wand we can investigate this for you to see if there are manufacturing faults with either item. If there are we would be able to offer you a refund or replacement? Please note if there are no faults found we will need to return them back to you as they have been worn meaning return is void. Would you like to return them?" - presumably this return would be at my expense, and I can already tell that Foxy Locks already are refusing that there is anything wrong other than the hair "needing a wash" ... I know if I send them for a refund they'll send them straight back. Returns policy is a joke, and I will be passing this onto the consumer ombudsman, financial ombudsman and trading standards. I have multiple photos, videos and email correspondence and will not rest until I return these items. I cannot belive I had such high high hopes for Foxy locks, and as a customer not only have I not at all recieved what I've paid for, the products aren't fit for purpose and the returns process is impossible! Don't lose your money girls! Go to Sway or Beauty works, I wish I had stuck to them now! Honestly, reliable and great products unlike Foxy Locks!!!! I wish more than anything I could upload photos of the matted, frizzy awful 2 DAY OLD HAIR! I'm absolutely distraught. I will continue writing reviews on every platform and reach out again to Foxy Locks then update the review or even remove it if I actually get a refund.
I ordered the wrong colour but the company seems like it’s run by lovely people and the hair came in beautiful packaging and good condition. Hopefully will get a refund but had no problem with ordering or shipping! Will leave another review after refund given! X
thank you so much! best service - quick delivery - perfect match!
I was a little worried about the quality of the extensions before I ordered them, when they arrived I was in shock of how good the quality was. You can’t even tell they are extensions! It gives the thickness, volume and length all in one. I had emails with my tracking and can hands up say I will definitely be ordering again best extensions I’ve had!
I was in foxy locks few weeks back and got the 16week blow dry from simon whole experience was fantastic, Was back again this week and got balayage done by katelyn andi was very happy with result my hair was beautiful and she was such a lovely hair dresser, she made me fell very welcome and conversation flowed, All the staff were excellent and the chats between clients and staff was lovely, It felt more like sitting at home in your kitchen chatting with friends!!!! I will definitely be using this salon as my go to salon.
Melisaa Melisaa
Jun 04,2024Still have not recived anything.