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Freedom Motors USA

Hosted by David Simmons

3.5 (89 Reviews)

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Freedom Motors USA, Inc. (FMI) has been building and selling the safest, most affordable, and reliable wheelchair vans, mobility cars, and accessible SUVs for over 30 years. We offer a completely FREE, at-home product demonstration program to ensure quality customer satisfaction and a tailored consultation process at your convenience.

Reviews 89

3.5

Out of 5.0

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Jerry
Jul 03,2018

Shawn Carney salesman was very nice and personable in the beginning of our transactions as well as at the end. However in the middle I found it very discouraging when he never returned calls. At one point I really didn’t believe the sale was ever going to go through, so we contacted another vendor. Ironically, on the day of our appointment with the new vendor, I heard from Shawn. I would definitely recommend continued communication between sales and customers until delivery 6 weeks later.

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David
Jul 03,2018

Honest, Good Product at a reasonable Price. Very Happy with our handicap vehicle.

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Teri
Jul 03,2018

We were very pleased with Freedom Motors. They took our vehicle in on trade (gave us a good price), helped us arrange financing, and delivered our van to our house in Missouri. Anyone needing handicapped accessible vehicle should contact Freedom Motors first!!!

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Mike M.
Jul 03,2018

We chose Freedom Motors based on the person who worked with us. Throughout the process we felt like Jim went all out to take care of our family. This purchase was a challenge financially for us and the timing was very difficult between health challenges with kids, handicapped renovations being done to our home, and the busiest time of the year for both of us as parents at our jobs. Jim did everything possible to make it simple. We also appreciated that when they found a potential problem with our vehicle they let us know right away and helped us to find a better vehicle to still meet the deadlines under which we were working. We can't say enough good about Jim as a person, professional, and advisor. We grew to trust him and believe he was looking out for us. He even drove the vehicle to us (across several states) to meet the deadlines for our loan and funding. These folks seem to really care and want to do the right thing. We are only a few days with our new vehicle but it is a massive weight off of our shoulders to now have this.

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Tina
Jul 03,2018

They were very undstanding on what i wanted and very kind

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Christopher
Mar 21,2018

Everything moved along nicely until a recall happened prior to shipping of vehicle. Suddenly communication came to halt. Then received a phone call from sales manager stating approximate timeline ordering and arrival of part. But then had to initiate a response three or four weeks later to learn part hadn't even been ordered by the sales manager, and would be eagerly ordered (again?). Now waiting for vehicle which may not even arrive before payment is due, and I haven't had a chance to drive it, test it out, etc. Hopefully this is not representative of future experience(s) for anyone, not just mine.

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Irma
Mar 06,2018

Everything, from the car being picked up to being delivered after the ramp conversion went smoothly. I received updates on how everything was going and all of the Freedom Motors staff was always ready to answer any question that I had. My car is back and I love it!

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Melody
Feb 22,2018

We received a wonderful van at a much more reasonable price than other companies.. Also, our liaison, Jim, went out of his way to help us , making the experience easy and pleasant. We’d use Freedom Motors USA again.

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Karen
Feb 12,2018

Meeting with Oscar (salesman) was fine. Very helpful and pleasant.

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Eudell Garrett
Feb 10,2018

we appreciate all the help you gave us and we have no reservations and we recommend your company to anyone that is in the need of this type of auto when you are in need of transportation for wheel chair bound people. thank you again.

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Nancy
Feb 10,2018

Fair trade for my vehicles. Exceptional salesman who understood our needs. A few blips in buying from out of state and rigid registration rules in my state but Freedom staff assisted in working through the issues.

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Kelly
Feb 10,2018

Outstanding customer service

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Larry
Feb 06,2018

Excellent expierence. Tom was great. Worked hard to help us get what we needed for our family.

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Khalid Siddiqui
Feb 06,2018

Everyone followed up very well and especially the experience with sales person (Kevin) was phenomenal !

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Dereje
Feb 03,2018

Easy professing, friendly customer services

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Keith
Dec 01,2017

Andy Keller did a great job taking care of my needs for a rear entry wheel chair van. Thanks!

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Terry Thompson
Nov 10,2017

Awesome dealing with Tom....knowledge on Rv Flat tow options! Very happy with overall workmanship and experience !

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Mr & Mrs. Dosier
Nov 03,2017

Excellent, No problelms.

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Deanne Marie
Nov 03,2017

Our van is such a blessing and it is in excellent condition, low miles and we ABSOLUTELY love it ! Our personal sales rep Robert Rowan 720-418-0568 was phenomenal and we hope to send him tons of referrals. He worked hard to get us the van we wanted. Thank you Robert and Freedom Motors. Sincerely Deanne

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Sheri Miller
Oct 21,2017

I am very pleased with the vehicle purchased from Freedom Motors. Great customer service. I spent 2 months trying to find a vehicle in my area for a reasonable price with no luck. If you or a family member needs a wheelchair accessible vehicle, call Freedom Motors.

800-625-6335 [email protected]

740 Watkins Road, 49015, Battle Creek, US

https://www.freedommotors.com

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