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Freeway Insurance Services Limited are taxi insurance specialists, offering high quality insurance products at competitive prices.
Reviews 783
Carugal
Nov 25,2020Husam, was very polite n guided me well onto the correct dept, very friendly! Gud job keep it up 👍👏🏾👏🏾
David Neville
Nov 24,2020Very helpful service. Best price I could find. Very polite and patient. Phoned back at the time they said they would.
Bob Thomas's
Nov 23,2020Fantastic price great staff easy transaction
M Akram
Nov 22,2020A highly recommended and reputable service, based in the North-West providing cover nationwide. Will match and more often, beat any genuine insurance quote with extras. Prompt service and call-back with instant quotations and cover provided. Fast despatch of electronic documentations. Great on-line support and service provided by The Freeway Team and a personal thank-you to the call advisor who processed my renewal (Adam), great service provided from 'start to end'. Thank you.
liiban sharif
Nov 20,2020Excellent customer service
Imran
Nov 20,2020I Have been with Freeway Insurance for the past 6 years. Great service and very competitive prices. Spoke to Husam today regarding my Taxi Insurance renewal, who was very polite and helpful. Highly recommended. 5 Stars.
Mohammed Maki
Nov 19,2020Great customer service Very happy with kindness they provide
Mr Hill
Nov 18,2020Very positive experience today, assisted by Husam with my renewal. Quick and easy and all sorted in a matter of minutes. My past experience last year was not as good due to not receiving responses to my emails, but I used the online chat today and it was faultless. Thank you.
Mohammed Anwar
Nov 18,2020Honest and helpful People and Good service I love this Company
richard kelsey
Nov 18,2020been using this insurance company for over 5 years service is 1st class always keen to help in anyway possible .. and there price has never been beaten
David
Nov 18,2020Today 18th I asked Husam if it was possible to post insurance documents. His response was fantastic and he did all he could to help and arranged for this to be done in difficult times, he is a credit to your company and I wish him well. David N Evans
Javed Iqbal
Nov 18,2020Brilliant service, this is my second year with freeway taxi insurance .highly recommended
Mr Nadeem Ahmad
Nov 17,2020Freeway is a excellent insurance provider cheaper and with a excellent customer service
MD Ashraf
Nov 17,2020Best service!
TKHAN
Nov 13,2020Hi, just to let you guys know, I’m a third party that got a txt from their team claims handler and manager called Martin. He promised to deal with my claim. He said I needed to send images and or report for the damage to my vehicle before arranging a replacement. The company dealing with it sent the report this afternoon until I spoke to Martin got my call redirected to him. He has decided to call me everything under the sun from inducing a claim to calling the lovely company that helped me to recover my car a fraudulent business by saying “I know everything about them”. How dare he!!!!!! I am no car engineer, I am not a claims handler and I didn’t know freeway allow their team or handlers to speak to people like that! When I asked for his full name and details and who his superiors were, surprise surprise he decided to cut me off and decided not to answer. Please be aware of company’s being biased towards their employees and they will always take their word against yours. Well the good news is I have my calls recorded on my expensive Phone so let’s see what the financial ombudsmen have to say about this. Never allow a third party company to speak to you and defame your character like that, especially when certain small businesses are helping consumers like us to be safe through this horrible pandemic. Freeway insurance should never employ people to speak to us like this. This is a disgrace to their company and should investigate internally . You will be hearing from my solicitors in due course and I will update you guys On the outcome.
Tracy Roper
Nov 13,2020I spoke with Tom,who was very helpful on live chat,and helped me by putting me through to adam,who helped me on the phone10/10😀
Silvio Prado
Nov 13,2020Very good customer service
Mr stephens
Nov 12,2020I bought private hire insurance from acorn insurance company for my old PHV, about 6 weeks ago. I explained to acorn that I will be changing my car as I was buying a brand new one in a month or two, just waiting on delivery. I didn’t want to lose out on a month or so of earned no claims bonus. They said it’s no problem you can swap vehicles over. As you can guess they didn’t excuse was that the car cost too much. My friend a fellow driver gave me Freeways details, not gonna lie when I saw the quote I thought it was third party. I had to call give them car details again check the reg and the price of the vehicle. The customer service ladies were so nice they didn’t laugh it me. The price was the price. I phoned all my mates Freeway is the way forward. They beat Inshur & Zego. Haven wouldn’t even insure me. Great service.
Jonathan Walker
Nov 12,2020Fantastic service and chat from rob first then Husam . He even knows the response to , cya later alligator 🐊! 10/10
Unit 2 Abbots Park, Monks Way, WA7 3GH, Preston Brook, US
http://freewayinsurance.co.uk
Mus Bal
Nov 25,2020Husam was very good at dealing with my issue and very friendly many thanks.