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Reviews 20
Cindy bussard
Jul 27,2023If I could give a negative review I would!!!! Biggest waste of time trying to deal with them. Ended up asking for a refund and would not recommend them to anyone !!!
Arina
Jan 13,2021We have had a great experience with Gallant. Setting up the banking collection with our vet appointment was easy. Costumer Service was fantastic. It is such a relief knowing that we have this safety and protection for the future.
Micaela
Jul 25,2020Easy process and highly recommend.
Jennifer
Jul 24,2020Great customer service
Tina
Jul 23,2020Our fur babies give us so much. This is something we can give back to them.
Kay
Jul 23,2020This process from beginning to end has been a very well organized program as seen through the eyes of a concerned pet parent. Once the program is paid, Gallant goes to work. The Gallant team's schedule is quite knowledgable and answers all of your questions. The promotional material via speaking to a live person has been remarkable. Hard copies of detailed information was provided, again, via concerned made our decision even more quickly, The incentive to possibly extend our furbaby's life, and generate newer cells is a gift to your pet's health for you and your pet who has been a family member for years.
Ashlee
Jul 23,2020Super easy company to work with. Always available to answer questions when they arise.
Jeffrey
Jul 23,2020Great Customer Service! Super quick retrieval of Murphy's stem cells along with quick email when total process was completed!
Samantha
Jul 23,2020Gallant went above and beyond to ensure my pet's stem cells were collected and successfully banked! They made sure my vet had all the support and assistance he needed as a first time participant in the process. I would recommend Gallant to any pet parent looking to partner with an innovative company in securing the healthiest possible future for your pet.
ronald
Jul 22,2020The people helping were kind and informative. We did not feel pressured , but learned why we wanted to have this protection for our special member of the family. Thank you
Patti
Jul 19,2020While I very much appreciate Gallant’s service of banking our pup’s stem cells for possible future use, the company needs better execution & communication. Our vet knew absolutely nothing about Gallant; I had to print off pages from their website & educate him. Gallant promises to communicate with its customers every step of the way, from sign-up through confirmed cell banking, yet I had to initiate that communication with the company, not the (preferred) other way around. Did the courier pick up my pup’s reproductive tissue? They were supposed to have emailed me; I had to ask. Did it arrive at Gallant? They were supposed to have emailed me; I had to ask. Were there enough usable stem cells for banking? They were supposed to have emailed me; I had to ask. Were the cells harvested and cryopreserved? They were supposed to have emailed me; I had to ask. Gallant needs to improve in these areas. The company sends you a certificate once you PAY for their service, and sends a gift. Great, but I would rather have a certificate at the END of the process that confirms my pup’s stem cells are cryopreserved on X date and in X vat. So while I am grateful to Gallant, they need to up their game in education, execution and customer communication. I wish them good luck!
Donald
Jul 17,2020Gallant was great to work with very helpful did exactly what they said they would do all we did was take our dog in to be fixed they did the rest,they contacted our vet sent the kit to them and picked it up right after surgery then emailed us to let us know they had it and everything was good.
Elle
Jul 16,2020Such a great and responsive company! Lots of follow up, great customer service, I would definitely recommend!
Shelly
Jul 16,2020Customer service was excellent in answering my questions!
M M
Jul 16,2020Awesome company. Employee over the top awesome. We dealt with Rob and he was super pleasant and well informed. We are so happy we did this for our precious Reba!
Sarah
Jul 16,2020Great experience! Truthfully I'd never heard of banking stem cells for dogs before Gallant, but after reading up on it I realized what an untapped resource it was. I hope we never have to use them, but it give me peace of mind to know that they're there, just in case.
AARON
Jul 16,2020When I contacted you by phone someone was there to answer all of my questions. They were not pushy sales people. They allowed me time to do additional research & speak to my veterinarian.
Annette
Jul 16,2020Amazing coordination and support.
Isabel
Jul 16,2020Nice knowing my pups stem cells are stored for any future emergency.
10865 ROAD TO THE CURE, Ste 101, 92121, San Diego, US
http://gallant.com
Sondra Newton
Sep 13,2023Looking for a company to transport a cat 300-330 miles. $700.00. Ripoff!!!