To leave a review you need to be logged in
Snellings and Gerald Giles are Norfolk based electrical retailers, with over 73 combined years’ experience helping and advising customers on home appliance purchases, from soundbars to washing machines, OLED TVs to stand mixers, we’ve got your home appliance needs covered.
If you’re looking to buy a TV, Washing Machine, Built-in Oven, Dishwasher or other electrical appliances we can help. We offer in-store demonstrations of TV, Audio and Kitchen Appliances from the likes of Miele, Sony, Samsung, Bose, Neff, Siemens and many more household names, and we’ll impartially guide you through the wide range of choices.
Our knowledgeable teams offer impartial advice, and we pride ourselves on outstanding customer service from store to your doorstep. It doesn’t stop there; our experienced engineers can also install your new appliance and repair or service existing ones.
Reviews 48
Vitalius Lencevicus
Jan 13,2021Very good and quick service.Very happy with purchase
Tracey
Dec 30,2020I ordered a bose speaker which was cheaper than any other company and arrived within 48 hrs. They kept me informed at all stages of the transaction. I have not used Gerald Giles before but would certainly recommend and use again.
richardc613
Dec 19,2020Claimed to have item in stock and took money and then sent email saying they didn't: time wasters!
Hanna Beg
Dec 17,2020Purchased a product online, had a change of mind and called them the next day. Spoke to Phil, he was so lovely over the phone and arranged for the refund immediately. I would have no hesitations using them in the future.
Andrew Rignall
Dec 15,2020I could not fault this company, cheapest price I could find on the internet, ordering was a doddle, it was despatched the following day and it arrived exactly when they said it would. Very impressed!
Christine
Nov 23,2020I called to check a product was in stock as I've had problems locating a particular model. The lady on the phone was very helpful; if I placed my order online straight away (Friday lunchtime) she would look out for it & process it ASAP. My delivery arrived Monday lunchtime. Yeah, I'm so pleased.
Caoimhin
Dec 08,2019I placed an order online for a cordless vacuum cleaner. The checkout stated that delivery was free. Subsequently I received an email stating that if I wanted the product, I'd have to pay another £20 to have it delivered to Northern Ireland. Any extra delivery charges should be stated at checkout...it's not that difficult!! Even a message at checkout stating excess delivery charges to certain postcodes would be advisable! As a consequence the item I thought I had bought (as a gift for a disabled person to enable them to clean, as opposed to a big, heavy machine) I will now have to find another vendor, and ensure they don't have the same policy on shipping!!
Rafe Hallifax
Apr 19,2021First order placed for a 4 slice toaster. Simple on-line process great price and stylish product. Kept informed throughout the process arrived today well packaged and no excess wastage all recycled. Looks sturdy and robust and comes with 3 year guarantee. Update it broke and they refused to honour the so called 3 year guarantee period which was still valid and failed to engage or offer me a replacement. Obviously a liars.