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Reviews 140
Avid Gamer
Nov 01,2021Well it's a shame I have to leave this review, I've used this company on several occasions and have always had a good experience with them, untill now! Totally let down by them, their customer service is not good at all, ordered three items from them which should have arrived by now but not even shipped, when I asked what the problem was they said they are holding one item and are waiting for the other two to arrive even though their website says the stock was available October 21st, so I said well can you ship me the one item as I have already paid postage, they said no you would need to pay extra shipping for that item, so now I have no items for my partners bday, you'd think they would ship me the one item and wave the delivery fee?? It's called looking after your customers, needless to say I won't be ordering again and I'm going to cancel my items and get a refund.... Update As you can see from their sarcastic reply their customer service is very poor and petty, I paid a certain amount to get free postage and the items that weren't in stock should have been in stock according to your website lol, nice try though Another update So they've now they've updated their response because my answer made them look silly, they originally said that they gave me free postage which they didn't lol, when you spend over a certain amount u qualify for free postage, I honestly cannot believe how petty this company are, I think their customer service representative Katie needs some serious training
Lellie May
Oct 30,2021No.1 one stop shop for loungefly, pops, comics and more! Been a customer to GRC for about a year now and I've never been let down by them. The customer service level is extraordinary and the lengths they go to in order to provide this is great. Shipping is always fast and if you're local to Rochester a visit to the store is a must
Michael Barlow
Jul 26,2021Great place, i could spend hours in this shop browsing and also spend more money than i can afford. The staff are very friendly and always willing to help. The prices are fair and it's great having a local comic shop. All my orders have been fulfilled, the occasional delay but that is out of their control.
Jamie Cain
Jul 21,2021Excellent service. I have been struggling for weeks to find a collection of comics I really wanted, and stumbled upon this company on google. They had the comic. Excellent customer service (I ordered for click and collect by accident and when I let them know they replied immediately on how I could correct the problem). I placed the order at 8pm on Monday night, it was dispatched at 6:30am Tuesday morning and was with me by 2pm on Wednesday afternoon. Absolutely faultless service. Will definitely be ordering again.
Laura Moorhouse
Jul 13,2021Amazing company, some of the best customer service around, super speedy shipping but best of all is the packaging! They always go that extra mile with co-ordinating tissue papers, sweets and gifts.
MillieOldfield
Jun 29,2021Excellent service. Received my comic (that was sold out almost everywhere) 2 days after order. Very impressed, great service. I love the extra special touches, my comic was very well wrapped for the delivery to ensure no damage. Plus sweeties! Will most definitely order again!
HF
May 18,2021Hands down the best and our favourite Loungefly stockist. Paul & GRC's customer service are fantastic and so helpful, and every order we've made has been well packed, quickly shipped and even had thoughtful extras/sweets. We hope to visit in person one day!
Jessica Chevalier
May 03,2021Site à éviter pour les clients de l’Union européenne. J’ai effectuée ma commande en février (19 février 2021)et au jour d’aujourd’hui ,je n’ai toujours rien reçue ! Le service client se rabat derrière le fait que le transporteur n’a pas encore appliqué les taxes complémentaires au colis qui est toujours actuellement en France .Maintenant ils m’annoncent que c’est à moi de contacter GLS afin d’être livrée alors que je ne dispose d’aucune référence pour le transporteur français mais seulement celle de « Parcel Force Worldwide »transporteur local . Il sont très rapide pour ce qui est d’encaisser les achats mais pour ce qui est de s’assurer que les clients ont bien été livrés c’est loin d’être garanti . En tout cas c’est la première et dernière fois .
megan
Apr 12,2021Brilliant! ordered on a Wednesday night and was dispatched by Thursday morning. quick delivery and packed wonderfully. nice little surprise sweets inside as well. would definitely buy from Get Ready Comics again
Jay
Apr 03,2021Very fast postage, ordered in the evening and the next day it was dispatched, packaging was perfect, best I’ve seen from a pop company, prices were really good, very happy and will definitely use again. Thank you!
Eugene
Mar 25,2021Fantastic shop, full of unique items, great for finding original gifts ideas. Excellent service for click & collect. I was kept up to date on my order and it was all ready when I arrived.
Harriet Walker
Mar 24,2021Always amazing service from Get Ready Comics! Delivery is super fast, the communication from the company is great and would recommend to everyone.
Danielle Betts
Feb 27,2021Amazing service from get ready comics. Speedy delivery with 5 star customer service. The sweets is such a nice touch too everyone loves sweets! 😀 definitely my first choice when ordering Loungefly. They always go above and beyond what an awesome small business 👏💕
G S
Feb 23,2021Love this place to buy from - great prices, customer service and stock. ❤️ Many thanks!
Barnoluk
Jan 24,2021This is an absolute gem of a shop. The knowledge of the owners is tremendous and the welcome you get in the shop is something else. During the pandemic they’ve got a fantastic online offering that helped us with a few birthday present ideas! Packed with thi by a you never knew you wanted!
Roisin Murray
Jan 21,2021Super quick delivery. We’re quick to offer help and solutions when I had a query. Will def be buying through them again. Super happy
Susan Nelson
Jan 10,2021Great service from GRC always have ordered several items always delivered promptly
Michelle Bean
Jan 10,2021Great bags.. I’ve slightly become addicted 😂
Carly Hitchcock
Jan 09,2021Absolutely amazing fast service. This was my third time ordering from you and I wouldn’t go anywhere else now. I hope one day I get to visit the shop.
Ruth Guy
Nov 10,2021Really great company to order from. Good selection of items, lots of ways to pay. Quick delivery (ordered Sunday delivered Tuesday). Def using again