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Reviews 65
Athena
Feb 15,2025Received the most beautiful morning-of wedding robe, letters to my family and also our wedding guest favours (match boxes). I can’t wait for the day now! All the details are so lovely 🥰
Annette Miller
Feb 13,2025What a wonderful find ! ♥️ Absolutely delighted with my personalised purchases and the quality of products and customer service both exceptional. Cannot recommend them highly enough
Cheryl
Dec 20,2024Gigi & Olive have been amazing, I had a Christmas present request quite late and was very concerned that I wouldn’t be able to get the present on time, but Gigi & Olive made it happen which was fantastic. Thank you so much for everything.
Consumer
Oct 08,2024Gigi and Olive has the most AMAZING customer service!!! I brought several things to gift my bridesmaids and they were so helpful in making sure delivery time fit within my timeline to gift them. When my first package was delivered (to the U.S.) customs had gone through it and destroyed one of the candles sent. Gigi and Olives customer service immediately jumped into action to send me a replacement and I got it so fast. Excited to order more from them as I continue on my bridal journey!
Vicky
Sep 20,2024Gigi and Olive are the only place you should be buying your bridal items!! Amy especially was able to assist me perfectly and answered all of my questions. Thank you so much🤍
Anon.
Aug 07,2024Excellent customer service from Amy! I was trying to order something that was out of stock and Amy alerted me as soon as it was back in stock, and ensured a quick delivery. Amy also answered all my questions really quickly and helped me get the best value for money. The items I ordered have now arrived and they are just beautiful. I couldn't recommend Gigi & Olive enough!
Ellie
Aug 05,2024The only company with bridal products you need!! 🤍 I bought the white lace gloves/sleeves for my wedding - from start to finish Amy went above and beyond to make them perfect. I tried them on with my wedding dress recently and they are honestly perfect. Also have bought the embroidery bow and other bits from Gigi and Olive for my hen - they are everything. Quality is so high. Have loved finding them for my bridal era, can’t recommend them enough!! My only negative … I need to keep away from their website as it is all so beautiful!! If you are a bride - Gigi and Olive are what you need, quality, smooth customer service process and stunning unique pieces. 10/10 🌟🌟🌟🌟🌟
Alex B
Jun 20,2024High quality product and excellent customer service. I ordered a product for my partner as a surprise ahead of a special event. I left the order a little late, so I got in-touch with the customer service team, who immediately responded to confirm I would receive my order well ahead of the required date. Only two days later, the order arrived (at no extra cost). The customer comms were personalised and understanding, making me feel this a brand that cares. Added to which, the product itself is exceptionally high-quality and carefully created. I personalised the product, and it was clear that great care had been taken to produce an excellent product that will be treasured forever. My sincere thanks to Georgie, Amy, and the team for an outstanding experience.
Lucia
Jun 06,2024I've used Gigi & Olive a couple of times and their products are not only fun and on trend but amazing quality! I recently ordered something accidentally with a long lead time and they quickly helped me change my order for something (just as gorgeous) to arrive in time for the hen I was planning!
Sophie Scola
Jun 05,2024THE BEST brand and customer service. Could recommend highly enough.
Chantal
May 30,2024Excellent quality products, such a lovely surprise for a bride to be on a hen party! A chic alternative to the usual hen accessories!
Niamh O'Brien
May 26,2024Really beautiful, unique products and fantastic customer service from Gigi & Olive. I had quite a few questions during the order process and the team answered them all really quickly and helpfully. I’d fully recommend for special occasions and truly lovely gifts and will definitely be ordering from Gigi and Olive again in the future 😊
Lucy
May 09,2024Gigi & Olive not only create beautiful bespoke pieces but also deliver wonderful customer service. I had a small issue they helped me to really quickly resolve and they were so kind in the process. I have ordered from them a few times now and I won't hesitate in doing so in the future. Thank you G&O team! x
Nicole Ryan
Feb 12,2024I ordered a few items from Gigi & Olive for my sisters hen party. I realized that I didn’t look properly at the turn around time for personalised items and realized the items wouldnt arrive in time. I contacted Gigi & olive straight away to ask if there was anything they could do and they responded so quickly and arranged a rushed order service for me so my items would arrive in time! The customer service was amazing and I can’t thank them enough! Everything arrived beautifully packed and the personalized bow was gorgeous! Would recommend to anyone looking for something special to gift ❤️
Leung Chu
Jan 30,2024Gigi & Olive were amazing! We had to place an extremely late order with a tight deadline of less than a full day, yet they delivered exceptional quality. We were in a rush to fly and still had last minute preparations for our fitness retreat, but from the brief chat with their team, I could tell they were all lovely people. I highly recommend for anyone needing reliable and top-notch embroidery services. I have attached photos on their Google reviews for proof of their work! Again, a massive thank you to you all for being able to deliver. Leung & Joshua JL Health Retreat
athina lazaridou
Jan 26,2024Absolutely love shopping with Gigi & Olive, their customer service is brilliant and I just got the cutest gift for my friend's wedding. Although I had to return it as the size was quite big, they really went out of their way to redeliver in time. Made me so happy ;)
Lewis Herring
Jan 26,2024If you’re looking to elevate a hen, something a little more special. I would look no further I used Gigi&Olive for my friends hen. The service is smooth the packaging and attention to detail is honestly second to none. Would highly recommend!
Millicent Bennett
Jan 24,2024I love Gigi and Olive and have bought a number of things from them as gifts and for parties / goody bags etc Great service and lovely products
Richenda Smith
Jan 24,2024Beautiful products, with a charming, helpful and responsive team
Unit LG10, The Shepherds Building, Charecroft Way, W140EE, London, GB
http://gigiandolive.com
Abi Skinner
Feb 26,2025Very helpful service, helped me to personalise my items beyond what was listed on the website. Very quick, efficient and professional service.