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Reviews 58
David Highfield
Mar 22,2024Took about 2 weeks during which I could not trace the package. But I'm grateful to have received the payment for my old iphone.
Alexis Keo
Jun 13,2023Great fast service
Nickolas Richey
Apr 11,2023Gizmogul makes it so easy for me to sell out my old devices. I've used your service 4 times over the years and always got paid a fair price! Thanks!
S.L.
Mar 23,2023* A gentleman by the name of Mike reached out, and although none of our queries or concerns regarding their own employee were answered, the payment was finally sent. So I will upgrade to 2 stars, although ethically our position still stands on the murkiness of this company. Overall process was more stress than it was worth, and one can’t help wondering if it weren’t for the aggression of the reviews, would they have actually even reached out to remedy this situation? Don’t think one should be considering filing charges and having to literally hunt down their due payout after items are sent. And considering one of their own egregiously risked and damaged their company rep, they oddly don’t seem too concerned about that. I don’t need your company policy manual verbally read to me, the transaction was very straightforward and should not have evolved the way it did, including false screenshots of “wire being sent” texted to the customer, and a blatant evasion of communication advent to receiving the package. * Was swayed by positive online reviews & presence so felt fairly comfortable enough to send out 10 brand new iPhones that had been part of a corporate bundle in blind faith. Since this was a higher value transaction, I was handled by Orlando Concalves, the Technology and Quality Conrtol Manager. After verbally assuring me of their company’s credentials, and their 800k/yr account relationship with FedEx, he persuaded me to send in my packages using my own carrier for insurance purposes. Up until they received the shipment, and a few hours post, he was accessible to reach, and the communication was open. First red flags started when pricing discrepancies started verbally emerging. From here, promises of a near immediate dispatch of funds began from the day of receiving my package, and continued on for nearly a week advent. The equivalent of "check is in the mail" kicked it off, followed in with personal scheduling conflicts, a funeral attendance thrown in on behalf of an alleged retired co-owner, and a Zelle issue with the bank. Yesterday I received a text message of some “screenshot” containing the details of the wire transfer that was supposedly sent. Not only was this a complete fraud, the bank is not shown, and several other pertinent factors that are usually contained in a wire transfer confirmation were absent. Of course after checking with my bank, they confirmed there is no pending incoming wire. Given this murky company's professed volume, it was astounding that I was having to chase them around to collect payment on a straightforward transaction. Now the IMEI's will need to be reported, and due to the loss value, have to file a police report. In today's world of already overfilled chores and headaches, did one really need the additional stress of getting scammed yet again in the online world? Don't bother sending in your discarded stapler, much less anything of collateral value. Company is NOT how they're portrayed.
Anthony Schwaiger
Feb 06,2023Fantastic service
K Robbins
Feb 10,2019This company made it so easy to turn in my old phones. Very good customer service all along the way. I highly recommend them!
Veronica D Erazo
Nov 15,2018I would recommend this company to anyone, quick and easy and their customer service representatives are so nice and helpful
Brenna Knaup
Aug 21,2018Manager provided quick customer service. Happy with final result. Thank you!
Jessica Krzesowiak
May 03,2018Great company! I found them through a google search. Sent them my old damaged phone and got a check in the mail today! No hassle, no fuss--they pay out! Thanks Gizmogul!
Garret
Dec 25,2015They worked with me to buy my tablets.
Ed
Dec 04,2015It is extremely easy to use. professional and quick
Les
Nov 18,2015I was somewhat afraid to send my old cell phones to a company I had not done business with before. I was not sure that I would get paid for the two phones I sent to them. But, they made it very easy and I was paid the amount stated on their website and it was transferred to my PayPal account which I in turn sent it to my bank. It was a good experience and Gizmogul did what they said they would do.
Lissette
Nov 18,2015Fast an easy service. Claudia was the best. She made eveything even easier. I received my check in no time. Will go back here again. Thanks Guys!
Laura
Nov 17,2015I have been extremely pleased each time I have used Gizmogul. I would, and have, recommended them to friends and family.
Joslyn
Nov 13,2015i have had nothing but positive things to say about gizmogul. they are the best. great customer service. i give them a 100 on customer service as they personally answer their emails. nothing is from a robot.
Jerry
Nov 12,2015I have sold my old phones using other companies over the years and used Gizmogul for the first time on my last sale. I will never use anyone else. Great Service at a fair price.
Monica
Nov 12,2015Should the opportunity present itself in the future I would certainly use Gizmogul services again without hesitation!! Very pleasant experience.
Morgain
Nov 12,2015I went with Gizmogul as they had a good website and a good price for my used phone. I was called the next day by a representative, to go over the process and to make sure I turned off “find my iphone” which if I had not would have really slowed things down. However just a day or so later I good friend of mine asked if he could have the phone for his niece in college. The next day the shipping pack arrives from Gizmougl. When I wrote them and told them that I had changed my mind the reply was gracious and understanding. I didn’t make them any money, actually cost them some.... but they chose to look at the big picture and preserve a good relationship with me, knowing that there is a chance in the future where I’ll have another phone to recycle. Given how they dealt with me this time, I will definitely deal with them again. Because that’s great customer service.
Christopher
Nov 11,2015I've seen lots of ads on tv for buy back companies and was always a little apprehensive. I have a handful of old phones. Some old some not so old that I was finally determined to be rid of. I found the people at Gizmogul to be more than helpful in this process. I was very happy with the knowledge and expertise of the staff in helping me go through my old phones and getting the most for them. Will definitely use them again.
Harriet Tobin
Jul 16,2024I “took a chance” and sent my IPhone to Gizmogul hoping that it was legitimate and would actually pay me what had been offered for my old phone. It did! I chose a gift card for the reimbursement because I don’t have PayPal or Venmo. It took a month, and an email, but the payment was more than I expected, and I’m thrilled.