GJW Direct has specialised in insuring vessels for over 195 years, since 1826, when we traded as Groves, John and Westrup.
We insure a variety of boats including yachts, sailing boats, motor cruisers, narrowboats, barges, houseboats, speedboats, RIBs, dinghies, personal watercraft and paddleboards. With so much experience and expertise behind you, you're free to enjoy your boating.
Whilst each of our policies is different, as standard we provide our customers with: 24-hour staffed emergency claims helpline Protected no-claims bonus Exclusive Discounts within your MyBoat portal
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I've only had to make one claim 3 years ago but a painless experience. No quibbling, I paid the excess and GJW settled quickly without any fuss. Although I believe them to be competitive, I personally wouldn't go elsewhere, even if I could save a couple of quid. I want confidence in my insurers and have that with GJW.
Good price and service
It was simple and efficient. The claim was reviewed, agreed and paid all very promptly. Very happy.
A well run company that keep you well informed. I have not had to make a claim, so can’t make a judgment. But I am sure it would not be a problem, judging by my overall experience.
Good service reasonable very good cost.insured for15 years withgjw
Good and efficient service
In the last 14 months I have had occasion to speak and write with your reps. due the specific nature of my problem(s). Emails are not written with courtesy toward the customer; I have shown them to others who think likewise: kindly look at their typical tone. Phone conversations echo the same form of quasi uncooperative tone. To provide convincing context to these criticisms I am absolutely certain I would never have been treated in this manner on paper, or over the phone, by Ms. CAROLE BROPHY: remember her; a splendid ambassador for your company, fair and reasonable to you and the customer. More context; I have been a customer of yours since 1999; you almost lost me this year: maybe you care about that last fact, maybe you do not………. Life goes on.
Good renewal price
No problem at all.
Good insurance company. Realistic prices and on the ball when you need them.
Easy to deal with, always very polite and helpful
Relatively to get and send info. And people available on phone
I've had my policy with GJW direct for around 15 years. Never had to claim for anything so I can't comment on that side of things, and it's probably 6 or 7 years since I've actually spoken to them (policy is on auto renew) but they were friendly and efficient when I did. Prices are competitive and they seem like a genuinely good company so no reason for me not to recommend them.
Easy to set up and renew.
Great efficient company
Helpful quick and easy. Dealt with issues straight away.
Excellent service and good value.
Very efficient
Have been with this company for 25 years and they satisfy all my requirements and more.
David
Oct 05,2024I assume that this is my boat insurance. My experience is good service.