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Reviews 110
Nicholas Jennings
Nov 19,2020I ordered a product online, at an excellent price, probably the best price on the internet for that product. There was a slight delay because the product was not in stock. These guys ordered the product from the manufacturer, they could have just told me to choose another colour. Thereafter, Rory at their Strand store was in touch with daily to make sure it was delivered in good time, he even offered various courier options to meet my requirements. These guys are an an example of great customer service. Without a doubt, they're my vendor of choice for luggage.
ss
Aug 20,2020The wallet I bought as a gift was delivered safely in good time and the recipient was delighted with it. Have purchased this wallet before for a family member, very popular, good choice, good quality.
anthony and thanks for your order
Jul 28,2020Prompt service, well priced.
Deva Khalsa
Jul 09,2020Efficient, professional, courteous and helpful service. Thankyou
Yaw Afreh
Jul 01,2020Fast delivery time and excellent product.
DH
Jun 18,2020Excellent customer service & speedy delivery.
Matthew Gill
Jun 13,2020Great products, great communication and speedy response. Pleasure to deal with. Item I bought was well priced and stocked, had been sold out or more expensive on other sites. Don't think you could ask for any more.
Harsh but Fair
Jun 08,2020Delivered with 36 hours and both bags I purchased exceeded my expectations!
Mrs Helen Grist
May 25,2020As described, prompt service.
Jane Brackin
May 14,2020Efficient and speedy even in these difficult times Couldn’t have been better I was very impressed
Viswanath Kodamanchali
May 09,2020Excellent service and fantastic product.
Louise Davey
May 03,2020Very good service and really good quality
Steven Donaughee
Apr 26,2020Very helpful guy (Roarie) who helped & advised me on purchasing a piece of luggage from Global Luggage. Arrived prompt & in perfect condition too. Thank You!!!!
Rachelew
Apr 10,2020Fantastic customer service and fantastic products.
Lydia
Mar 13,2020Sicrid products exactly as advertised, staff very responsive and helpful arranging an exchange for an unwanted gift. Thanks!
customer
Mar 09,2020Great service, good communications about delivery, free gift and follow up embossing. Will definitely use Global Luggage again ..... next item crossbody expandable (Black) to add to my Briggs range, really impressed with Briggs and Riley and the partner service between Global and Briggs, email from Global to tell me item was due to be delivered direct from Briggs and Riley, 1 min later SMS from Briggs. Free gift came as a separate item and the selections available was great, I chose the Briggs transcend wash bag and really didn’t expect Global Luggage to give me next business day delivery on this but they did 😀 All in all 5⭐️ Service for a great product, I don’t review things very often but will when the service and the product is great - Well done Global Luggage and Briggs and Riley
Adrian
Mar 04,2020My suitcase was damaged during a trip to the UK. Global had it repaired and ready for delivery in little over a week. This is really excellent service. I strongly recommend the organisation and its very helpful staff.
Ed
Feb 26,2020Ordered a Briggs and Riley Torq 2.0 travel case and reviews about the company suggested all was good. Unfortunately the item wasn’t posted until I chased it up and then sent via next day delivery. Also advertised with a ‘free gift‘ but that never arrived!......even more disappointing was the fact I didn’t get a response to my email when asking if the free gift was sent. Would have given 1 star but increased to 2 stars as they did send next day delivery when I chased it. Disappointing given I spent almost £400.
Customer
Feb 25,2020Easy process, the product was delivered quickly and was packaged well to protect it from any damage, would highly recommend Global Luggage.
Kate
Feb 07,2021Super quick delivery of Brics Bellagio case, great price and customer service was excellent :)