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Greener Energy Group

Hosted by David Simmons

4.0 (721 Reviews)

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Greener Energy Group have over 30 years combined experience of providing energy saving solutions to customers, helping them to save money on energy bills and making their home more energy efficient. Our head office is based in Paisley with satellite offices in Aberdeen and Inverness, we are an established, stable and trusted company with installations spread over the whole of Scotland. Throughout the years we have accumulated a large existing customer base who are testament to our professionalism, level of care and customer service provided. This experience has enabled us to develop specialist in-house knowledge of how to best integrate energy savings solutions into your home. Our systems are suitable for home owners, commercial businesses, housing developers, housing associations, hospitals, schools, offices, factories and hotel chains. All our systems are designed to minimize your environmental footprint whilst maximizing your potential energy and cost savings. We have an extensive range of installation partners who deliver the highest level of quality installations to ensure the customer is fully satisfied. This is also backed up with guarantees and technical support from industry leading manufacturers. We can also advise you and utilize any current Government funding available to help and assist you with the purchase of some of our products. Greener Energy Group is in business for a purpose: to make a meaningful difference in the fight against climate change. All our customers benefit from our experience in terms of technical expertise, breadth of deployment and absolute commitment to providing solutions that meet the needs of our customers. We welcome all Trust Pilot reviews and anyone who leaves a review will be entered into our free monthly draw where a customer will be picked at random to receive £100 M & S Vouchers.

Reviews 721

4.0

Out of 5.0

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Marion S
Oct 26,2024

I would highly recommend Greener Energy Group. The initial meeting with Munro Grierson, renewable energy consultant, was very informative and an asset to the company. All the office staff have been extremely helpful throughout and all queries handled with expertise and great communication skills. The installation team were superb. All friendly, professional and tidy. Well done Bruce, Andy, Jack, Cammy, Andy, Stephen, Drew, Sandy and Charlie. Now that I have a Grant Aerona ASHP and 12 PV panels I hope to have a far more efficient heating system. Thank you.

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Victor Clark
Oct 26,2024

Annual service on ASHP system. Full system was fitted by greener energy several years back. Never had any issues with it. Most recent service was performed by William. I commend him for his prompt and courteous work. He was on time. Did the job well. Didn’t make a mess. What more can I ask. Thank you William.

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Philip Coyle
Oct 25,2024

The engineer, Willie Digney, who carried out the service was efficient, knowledgeable and very helpful when asked questions about our heating system and how to set up the controls and thermostats to our advantage.

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Lori Ramsay
Oct 25,2024

I just moved into my house, I bought it as it was an ECO home. I contacted Greenenergy as they installed all equipment. I am very impressed as I had no idea of how it worked. Each member of staff I was in contact with were so, so helpful, I made an appointment to have a service before the winter. The engineers were professional and spent sometime explaining the system and how to get the most out of the system. Outstanding service for a new customer.

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Lorraine
Oct 24,2024

James was very personable, knowledgeable, patient and easy to speak with.

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Gordon Smith
Oct 24,2024

The third time I have used this company and great service levels before an after.

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Dawn Collis
Oct 22,2024

Excellent quality of service and good follow up to ensure the customer is satisfied with what has been done. As a company all staff are clearly trained to ensure they are attentive to likely customer needs and what makes a good customer experience. Whensomething is not quite right and attention is brought to this they are excellent in sorting out the issue quickly and effectively.

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David Laird
Oct 22,2024

The service engineer who came to check out and service our ASHP was both friendly and efficient and did his job well his name was William

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William Findlay
Oct 22,2024

I had been looking at battery backup for years as I thought producing electricity through the day and not having the use of it was mental. Then when you wanted it , you had to import it that is just madness. yes you may be getting a rate for producing electricity but when you have to pay a higher rate to bring it in . I have a heat pump and Ilways imagined that batteries could run it at night when there is no sun. I contacted Greener Energy and had very positive replies from them on what I was saying, from there I have gone down the road and installed the said batteries which can be upgraded to take on an EV charger at a later date. So all in all this is a company that listens, figures out a solution and gets the job done.

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Alan Morrow
Oct 21,2024

Great communication from James Connor. Well explained processes and hassle free. We will be certainly be going ahead with a heat source system, Alan & Rosie

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Bridget Cook
Oct 20,2024

Martin was excellent, efficient and thorough.

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Trudi Mackay
Oct 18,2024

Martin did a great service on my gas boller and hibrid heat source pump. He went beyond just service he talked me through getting the best out of the heat pump and what best temp for gas boller bills are much lower now 😀

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Margaret Macdougall
Oct 18,2024

Quick and efficient service

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customer
Oct 16,2024

Prompt and thorough service visit for air source heat pump.

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Richy
Oct 16,2024

we had a superb interaction with greener energy, always helpful on the phone. no waiting in long queues and the fitting team are a great bunch of lads. especially William ( wully) he was part of the instal team and now the service team, so we got a familiar friendly face.

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david edwards
Oct 16,2024

Admittedly i asked for A callback, not 31 over a 10 day working day period!!! As interested as i was in getting a heat pump, this company due to what was verging on harrassment with multiple calls, lost an interested and potential customer due to the large amount of calls. Morning noon and night there was no let up. In the end i had to call to say please remove me from your calling list and i was then told i had asked to be called, that is correct but not THIRTY ONE times. Edit 1548 16/10/24 After being called AGAIN today after asking to be removed from the calling list yesterday, i deem this totally unacceptable. 32 calls with upto 5 calls a day. I will be contacting the ombudsman as stated to the person who called again today. This is harrasment and the screen shot of calls will support my statements as to the number of calls and the period of time they were made. Please do not attmept to justify with YOU ASKED for a call THIRTY TWO is not A SINGULAR CALL Added 1806 I have emailed yourselves a screen shot of all the calls i received. Thanks for the explanation of how you harass people. Maybe if you didnt call so much then i would have spoken to you not got so annoyed that im thinking oh not them again!!! Added 17/10/2024 I have now sent the details onto the Information Commissioners Office THIRTY TWO CALLS in Twelve working days and again after i had been asked to be please stopped calling. I have also emailed yourselves with a screen shot of all the calls received, however as yet no reply. Im sure it says on your website, request A call back not THIRTY TWO

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George Gage
Oct 15,2024

Excellent service

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ALLISON LLOYD
Oct 15,2024

Greener Energy impressed me the most when I reviewed different companies found online and are in the top group listed by which I found all the staff very helpful and supportive with explanation and assisitance with procedures completing forms online and uploading for me when I got overwhelmed with computor malfunctions The staff always took care protecting carpets etc and leaving the site clean and tidy They were also on time I would like to send special thanks to Claire and Melissa in the office and Steve who did my home visits between them they kept me sane when I had computor issues especially dealing with the government grant and loan scheme which is well worth while but their system is not so easy or the communication but GE got me there in the end and the Solar system is working well alongside my airsource heat pump also provided by GE Both systems are working well after care and repairs ie yearly checks are also done with efficiency. I would highly recommend GREENER ENERGY!

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McInally
Oct 14,2024

Great service from start to finish

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Fiona Henderson
Oct 14,2024

After seeing friends horrendous work with another company, we were very hesitant. But 375.00 a month over winter made us look seriously. Ross the agent came out three times and with no pressure we came to greener. The men have all been very helpful and polite and professional. The electrician even found a fault on our boiler and re set it for us. 2 years it took to find someone to help with that. The office girls have been great with us, despite being 70 and 80 they helped us with forms etc., I would certainly recommend your firm to others. Thank you Mrs henderson Stonehaven

03335 772 544 [email protected]

Trident House, 175 Renfrew Road, PA3 4EF, Paisley, GB

http://greenerenergygroup.co.uk

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