Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services.
We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way.
Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Once again Shelley was brilliant, she is so helpful without being pushy. A credit to your company
The staff was very helpfulful and found our holiday that we wanted with searching the different prices.
Annmarie was very helpful and knowledgeable
Booked with Geraldine for many years now. Always service is quick and she is always very knowledgeable.
It was very helpful and extremely appreciated to find what we wanted so easily
Very polite and helpful from start to finish, and exactly the reason why I still want to use a high street travel agent. Internet prices but with the help and back up of being able to speak to a person if there is a problem
Our first time booking a cruise. The staff member was very patient and explained everything in detail. This is the second time we have used Hays travel and we’ll be definitely booking through them again
Hays in Rhyl is fantastic, all the staff are so friendly and helpful, I wouldn’t go anywhere else ! Thank you !
Jody from Hanley branch was extremely helpful... A credit to the company. Firstly, I went in with my dad to book a holiday for the 2 of us to Malta for April. She was so helpful that I then asked her help me find a holiday to Tenerife for myself, partner and his son of 11 years old... We had never been to Tenrife and it was my partners son's first holiday abroad so wanted it to be perfect, he wanted to go to Sian Park. She showed me quite a few resorts but I wanted to run it through my partner first before actually committing. Several trips later, Jody searched numerous apartments looking for a 2 bed, all inclusive but eventually she found me the perfect place, Throughout, she was very polite, considerate and extremely thorough through out. Thank you Jody.
Staff always go above and beyond, very highly recommended.
Absolutely fantastic team 😊 Richard especially, looking for a cruise for us, he kept on it to get us the best price . Thank you
Helpful staff & kept all my details from last holiday so made booking easy
Help from advisor was excellent. Katie was knowledgeable and found us a good holiday. I am 80 and Hays do all the documents.
Claire helped with everything booking wise, gave me loads of options, hotels etc. Excellent advise. Really pleased, looking forward to the holiday now!
Excellent service and amazing staff always going above and beyond. Nothing is ever too much for them. All the girls are great.
working with a very helpful and informative staff member who understood our travel needs.
Great service from Elise and all members of the North point team. Spent time to ensure I got what I needed and always available to help. Would recommend them.
Amazing service as always.
Lucu was incredibly helpful and nice, great customer service
Mary
Feb 17,2025I went into my Buxton branch of Hays to book a week off the cuff. I had identified the holiday I required online but I much prefer paper and the personal touch. I was helped by Erin and her knowledge of her task and her personal touch were second to none. In no time at all everything was sorted to my exact needs and all done with a smile. If you do have a rewards system or a pat on the back this young lady is certainly deserving of it. A big thank you to Hays and especially to Erin. 👍