Established in 2015, we are a clinical homecare company, specialising in delivering homecare services to patients.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 190,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet Homecare, and how our services work, please click here.
Generally a good service, my medication was delivered within the time period arranged. The virtual meeting with the Nurse was excellent and made it very clear as how to apply the medication. The only thing that lets them down is communicating with them, I left several request by phone for a call back which they never responded to but did after I sent them an email.
Nurse was reassuring, knowledgeable and helpful. Really put me at ease.
On time and very polite. Thanks
Great customer service and ease of use with orders and delivery bookings. Ive used this service for over 3 years, only had one problem which was rectified immediately by the customer care team once notified. 5☆
Was informative and to the point.
Very kind delivery person, ease of app use , prompt delivery
Delivered on time, driver advised to keep in fridge.
5 star excellent service. App is very easy to use. Always deliver on time.
Requested from ordering after 1:00pm Had the delivery confirmation for after 1:00pm Had the txt on the day stating delivery between 1:01pm and 3:00 pm Meds arrived at 11:01 am! Lucky I was in What’s the point of a delivery window? Also never yet can I order a sharps bin as unable to order online neither been offered one or asked if I have a full one to return new company new contract but the service has declined
Items delivered on time specified by a very nice young man. Kept up to date with delivery progress
Easy to book, on time, efficient
I found it good to be reminded by email to place my next delivery and to book a delivery date.
Delivered on the day and on time as stated in your texts
Good explanation and detailed instructions on how to inject myself. Scott was really helpful
The nurse who came to me yesterday was brilliant, very kind caring and made me feel at ease. I had to inject myself for the first time and she made it so easy as she made me feel relaxed.
Great communication very reliable
Keep giving me 2 items instead of the 3 that is on the prescription
Informative and professional service from nurse. Shame same can't be said for office arranging appointments etc.
Delivered on time. Very courteous
Gail
Feb 25,2025Lovely friendly nurse who clearly explained everything to me