Have used Hotel Direct several times in the past and always found them to be very efficient. Website is easy to use and the telephone contact I have had has always been excellent - friendly and helpful staff.
Great as usual
Excellent service and sorted a minor problem.
Excellent service and hotel choice.
Great location and room was quiet which was a pleasant surprise as next to Leicester Square...
Hotel and theatre tickets. Good value for money. Smooth transition. Will definitely use again. Thank you x
Everything from initial booking to arriving back home again went so smoothly, very well done Hotel Direct
Hotel President was excellent, room clean and bathroom Service at hotel from staff was lovely Breakfast was good with lots of choice Would definitely stay again
Clean, friendly and great location for us. Buffet breakfast was excellent, all you could need.
When we arrived at hotel the receptionist stated our card was declined but I knew that the payment had been received at hotel direct it was extremely embarrassing and I don't think il book through you again it was your company that had not made payment .thanks for your immediate reply it was just a bit embarrassing in front of people booking in I will bear in mind your kind offer thanks
Hotel Direct gave us excellent service for our recent short break to York. Telephone staff were courteous and extremely helpful. Our rail tickets arrived promptly the next day and the hotel booked was perfect.
Thanks for a wonderful theatre break in London great service and organisation from beginning to end will not hesitate to book with you next time.
Loved the show and hotel, very good seats and the hotel was excellent. Will definitely use them again.
Brilliant service, so quick and easy to use!
No issues from start to finish. Everything went smooth from booking to arriving at hotel. Hotel was excellent travel was smooth. Would recommend.
I don't normally book holidays/ short breaks online, as some websites can be a nightmare to negotiate. Trustpilot was incredibly easy to use and gave me all the information I needed. Everything was clear and concise. I shall DEFINITELY use them again, when I book my next short break.
What a great short stay
Easy to use picked show we wanted to see and was able to book deal with hotel 2 minutes walk from theatre
Great easy service with no hassle and follow up service.Thank you I would definitely use again
Carol Williamson
Feb 28,2020Our special celebration weekend in London was everything we hoped for. All booked through HOTEL DIRECT, with no unexpected surprises (other than Storm Dennis!) The choosing of hotel & events was easy and the booking process is straightforward. We received instant confirmation, which is very reassuring. Thank you.