The nanny made her best effort to keep the two girls happy, and she succeeded.
Caroline was great with my son. Perfect fit.
Our boys had so much fun with Laura they didn’t want her to go. Amazing!
Have been using Hotel Nanny for years, Exceptional, providing CV's of sitters and demand and being able to accomodate very last minute (sometimes in the span of 40 minutes) have been the only nanny agency I have used since they started and would always recommend to others.
The entire process was very smooth and simple, and really hassle free which is key when you are looking for nanny service. I look forward to using their services again.
Nanny showed up on time and my boys were happy with her care
Booking was easy, though had to chase first request. Nanny was excellent, professional, knew what she was doing and friendly. Children were very happy. Thank you
It was a great experience with seamless service and a superb Nanny. She was exceptional and one that we would hope to use in the future as well.
Wonderful experience, leaving our children (age range: 2 - 7 yrs) in the capable hands of the Hotel Nanny team. We felt a slight hesitation (perhaps even guilt) to go out with the two of us and leave our children with the nannies, but that vanished completely when we met Virginia and Lisette. They naturally blended into our everyday rhythm of trying to get four young children prepared for bed. Our kids were really excited too when we asked about their experience the day after. Thanks again!
Fantastic service from start to finish. Easy to book with (even super last minute). We could enjoy an evening out in London in the knowledge the kids were in good hands. Thanks guys !
We had two fantastic nannies on our most recent trip to London. We felt very comfortable with them. Our son was 3 months old at the time. We are going back in the fall and plan on booking again.
We had Laura as our babysitter for our 2 year old son last week and we could not have been more pleased! She even showed up a few minutes early so he could get used to her for a bit before we left. She was friendly and warm and just had an excellent mannerism with him. He usually gets a bit upset right when we leave, but we told him we'd be right back and he just kept playing with Laura. She even sent us a text update and photo while we were out and our son was in great form upon our return despite him staying up way past bedtime :) (we told her to keep him up until we returned and this was no easy task). We will definitely be looking to book Laura again on our next trip to London! This was our first time using a service like this and we couldn't have asked for a better experience.
Experienced, charming and creative team of nannies who are fantastic with children!
Lovely service very understanding and comforting. Most of all reassuring us and keeping in contact with us whilst we were out. Fantastic 5star.
We attended a wedding at the hotel and were assigned 2 nannies, Lucia and Natalia to look after our 5 year old daughter and her cousins. We were very impressed with both of them from the outset. They kept us informed at each stage of the evening as and when needed. Our 5 year old got on well with them and had a great time whilst we could enjoy and relax for the wedding. We would not hesitate in any way in using the hotel nannies.
We had a nanny named Ekram who was absolutely superb. This was our first time using a nanny at a hotel and we could not have been more pleased. Ekram was absolutely lovely; upon meeting her, she put us right at ease immediately and our 1 year old son fell in love with her immediately. She was gentle and caring but had a certain consistent confidence about her that translated well. She fed him well and played games with him. She took the time to periodically share a few pics and videos of how happy he was in her care on the days we were out; not by request, but just because she acutely sensed we would appreciate it, and we certainly did. If and when we come back to London I would request her again in a heartbeat.
Really great service from Lucia and Natalia. Very polite and respectful of how we liked our babies to be looked after. Thanks again.
Our five star hotel depends on this service for daytime and evening bookings for our guests. The staff are polite, professional and not to mention fantastic with children. Having this service in place means guests can happily use our hotel restaurant and spa with peace of mind that their children are being cared for by the best.
All nannies are super lovely and very professional. The booking process is extremely streamlined and easy to use. We will certainly continue to use Hotel Nanny in the future! 5*!
customer
Dec 06,2022Always so helpful and Lucia gives an incredible service.