I’ve had no problem communicating with any changes to my bookings and they have the best deals
I had a reservation with **el.com through hotelsCombined. **el.com took the money and they didn't provide a room and I had to pay again to book another hotel. Later I asked them to solve the issue or refund me, but I struggled with them for about more than a month but they refused to refund. Eventually, I contacted hotelsCombined and they (hotelsCombined) themselves refunded me with the full amount of the money and they told me that they will deal with **el.com! That was very professional from hotelsCombined. I highly recommend to book through hotelsCombined because of their commitment and honesty.
I had a problem - with the SIte not HC, but they have been extremely helpful, supportive and responsive. Wonderful communication and assistance
Even though there was confusion with my booking, HotelsCombined were prompt with replying to my email of concerns. They even followed up after my booking to make sure it all went smoothly.
I had an issue with a hotel in Kensington which just booked another hotel (I did not want to go to) for me, because they were fully booked. Without my approval they charged me the same amount and were not willing to refund me, even if I have never been there. Hotels Combined reacted very quickly, they couldn't convince the hotel to pay my money back, so they refunded me by themselves. This Service is really really reliable and extraordinary. I would always book again with them.
I had trouble getting my bookings modified. Luckily, after reading through comments on Tripadvisor from customers looking for Revato and manage to find HotelsCombined. Once I sent my concernts to Hotelscombine, my modifications were done pretty quick. Thanks
To date I have found hotels combined has always offered the best prices on hotels and I can find what I want on the one site. Convenient and easy to use.
Excellent site. They don’t sell direct but take you to other websites. Found me good deals and also showed me how much I overpaid on a booking I made a couple hours earlier! Will use religiously for all hotel bookings going forward.
Wow. You guys are amazing, nothing is a problem. Without a doubt highly recommended.. best customer service that I have experienced in a very long time. Thanks hotels combined Roula zairis
Its very hard to get in contact with them i was charged ov er 50$ in credit card fees which was no were mentioned in the terms of booking. Just a head ace having to go through a third party easier to book direct with the hotel.
A great site for bookings and if you need assistance staff are very helpful.
very good website..easy to use, and fast-loading
Problem I had was sorted quickly Good job Ben
The customer service is exceptional and they respond to your queries in a quick and informative manner.
Poor comparison. Give me the most expensive rate!!!!!!!!
I was looking to find hotels for my upcoming holiday and thought I would try HotelsCombined. I am extremely happy with the results! I love the design of the site and the prices are unbeatable!
Great website! I have used this site a lot and will continue to do so as I am very satisfied with their service!
I can usually find what I am looking for here and the service has been great
Effective price comparison, great deals, good user experience and easy to use, also available in Hebrew! Always helps me find the best deal
Fee
Apr 09,2018I have had trouble with the actual hotel itself with not replying to emails or making any changes to my booking. Hotels combined however, helped me get in contact with the hotel and sorted out my reservation issues in a timely fashion. Ive had no issues with hotelscombined at all and would recommend their service. I ended up not staying at the hotel due to their poor service on the phone when i rung to confirm check in dates.