Howard Conrad
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Reviews 73
Adrian Davies
Mar 23,2025Excellent service. I had my OG HomePod as many do needing repair. Communication was excellent throughout, confirming delivery arrival, what repair that had been completed and confirmation of delivery for return. Would use again!
Malcolm King
Mar 20,2025Sooo lucky to find this company. Matty was so easy to deal with, professional & courteous. Will certainly use again if needed.
RP
Mar 20,2025Good and professional service.
Val
Mar 19,2025They have really good product knowledge and are very helpful. They give honest advice and also the lowest cost solution. Will definitely be using them again.
Raj Jha
Mar 19,2025Everything is amazing about this place. Danny is a great lad,very professional. He sorted our phone the same day. Strong recommendations from our side.
Catherine Morris
Mar 17,2025Thank you! Always great service, very good at explaining things to a non computer user in a language I understand. Very efficient. Thanks again! Cath
Mr and Mrs . Hulland
Mar 15,2025Excellent service throughout. Would not hesitate to use again will definitely recommend. Thanks to Matty and Danny.
Steven Frost
Mar 13,2025Sorted out my 'dead' homepod swiftly and efficiently, including new warranty and extra replaced components.
customer
Mar 13,2025The team are excellent. They go out of their way to deliver the very best customer experience. All of the team are knowledgeable and so helpful and nothing seems too much trouble for them. After the "Spring service", I mentioned that I would try to get in on the Friday before they closed and was advised that if they knew I would be going, they would wait and that was a Friday afternoon!! How many places would do that? I know sometimes people question good reviews, but this is an absolutely honest review and I would not go anywhere else as I trust them. They offer a fantastic service. Thank you to each one of the team.
Kathy McLauchlan
Mar 13,2025Efficient, simple system for organising the repair, and easy to communicate with the company
David
Mar 10,2025Excellent friendly service and communicative throughout. HomePod is as good as new 😊
Ivor Gamble
Mar 03,2025I had a new hard drive installed on my Mac as it was four years old and was running unacceptably slow. The Mac was in and out in a couple of days with the problem solved. I did have cause to return to the shop and have a slight adjustment carried out and the way in which that was handled was exceptional. On picking up my Mac I was shown a tip or two about trouble shooting that was most helpful. First rate service all round. Thanks.
Rob Harris
Mar 03,2025Great service, honest and approachable. They explained in detail, the work they would do and explained upfront the risks on doing the repair. Service time was accurate and completed to my satisfaction. Great people, great service
AT
Feb 27,2025When I arrived needing help with something and was in a total panic, they were just AMAZING. I had a deadline to respond to something, was running late for work and close to tears and I couldn't access it on my PC and they very kindly helped me out. Extra fantastic service.
John Tippins
Feb 27,2025Excellent service. Fast, good value and first class communications. Thoroughly recommend.
Lesley Bluckert
Feb 22,2025Professional, friendly and very good value for money. They quickly let you know what the problem is and what options are available to you. I have used this company several times now and wouldn’t go anywhere else.
Helen Richardson
Feb 20,2025I dropped my iPad and the screen wouldn’t come on. Took it into Howard Conrad and Matty took a look. It’s 5 years old so chatted with them re upgrading - really like the fact they give you an honest opinion and options. Mended the iPad and got 3 year guarantee. I’ve used them before and really value their ‘non-sales factual’ service. Recommend them totally. 😊
Mark
Feb 20,2025I was able to get my iphone battery changed same day. Friendly and knowledgable. Good price with a three year guarantee! What is not to like?
Erika Hartness
Feb 19,2025Have been using Howard Conrad to fix various iPads for me for a number of years. Always good service and friendly staff and they do an excellent job every time!
Dale Morrell
Mar 26,2025Had an OG HomePod repaired after it slowly deteriorated over the last year or so, intermittent pops, and ultimately reboots every 10 mins. Repair was super quick and communication great throughout, with a much appreciated breakdown of what the problem was and the work and parts that went in to fixing it. Shipped, fixed, and received back within a week. Fantastic service.