Howard Conrad
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Reviews 73
Jason Kent
Jan 20,2025My first generation HomePod gave up on me on Christmas Eve, not powering up and as it turns out, a common fault. Getting these things repaired is not something you can leave to your regular phone and pc repair shop. Steve at Howard Conrad did a first class job of fixing it, you wouldn’t know it had been taken apart. Quick, courteous service, excellent communication at all stages of the process and a decent up front set price backed up by a solid 3 year warranty. Highly recommended and my go-to place from here onward for phone, PC, Apple product repairs.
David
Jan 15,2025Outstanding service - my dead Homepod was brought back to life, with great communication and professionalism throughout. I can't recommend highly enough.
MR W CLISHAM
Jan 14,2025Timely, efficient and friendly service.
Andrew Meredith
Jan 13,2025I took in 3 devices to be serviced and checked for viruses, the team were informative, helpful, efficient and professional. Totally trustworthy.
Richard Maude
Jan 10,2025Second visit in a few weeks for different Apple products. They are friendly and really know their stuff. They make you feel confident that your issue can not only be resolved, but solved efficiently and at a reasonable cost. Six out of five !
Mark Wilcock
Jan 09,2025Dropped off the item and collected a few days later. Fantastic service all round. I will use again if and when required
Anthony Ige
Jan 05,2025Amazing experience, couldnt ask for better
Anne Scott
Dec 02,2024Friendly, polite, professional. Explained and resolved problem. Thank you.
Antony Pitt
Nov 25,2024Excellent service, superb communication. Sent my first gen home pod to Howard Conrad for repair and they repaired and returned it to me in less than 5 days. Highly recommended.
David Watson
Nov 04,2024Efficient and professional, your equipment is in safe hands.
John Farenden
Oct 31,2024My OG HomePod stopped working and turned into an expensive paperweight. Searching for advice I found a US website with a guy who specialised in sorting poorly 'pods. Never going to be worth sending across the Atlantic but the site listed some UK repairers he knew. Turned out one of them was Howard Conrad just 3 miles from my house ! Dropped it off on a Monday, picked it up less than 48 hours later all working again. Quick, efficient, friendly.
David Stevens
Feb 16,2024I cannot praise this company enough, the whole team did a great job on restoring my old 27" iMac Retina back to life. Even though I had upgraded my system to a new iMac Studio I just couldn't let my old kit go to recycling and for a relatively low cost it is now working perfectly as a "spare".....From the first phone call to receiving the computer back was seamless. The Howard Conrad team kept me informed by email and direct calls and it was a pleasure dealing with everyone. Why can't other companies be this good?
Hannah Nash
Jan 21,2025Absolutely amazing service. Free health check of my MacBook Pro (that is very old!) and now runs like new. Also replaced a key that apple quoted me £200 to replace for less than a quarter of that price! Thank you again.