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We are a Wimborne based company providing Dorset & The New Forest with the very best in American made hot tubs and swim spas from the world leading brand Master Spas.
We offer a no pressure environment, where our only aim is to find the right hot tub for you, not us.
We always have a range of spas on display and many are all set up ready for "wet testing" as we are always keen for customers to be able to try their chosen model out.
Reviews 83
Holly
Nov 07,2024We visited a few spa companies and Hyperion were our favourite by far. Lovely people and great service. We’ve had our tub for 2 months now and we’re delighted with it. Thank you Terry and Ellie.
Laura
Aug 06,2024Terry is the most knowledgeable and most helpful person we have ever worked with! He goes the extra mile, has great communication skills, and went above and beyond for us to get our perfect hot tub installed at not only short notice but while we were not even in the country. He managed the whole process for us and really made it stress free. We have had a great summer in our hot tub!
Mrs Butler
Jul 28,2024Brilliant service from the start. The owner and staff welcomed us during our visit to the main showroom. Once our decision on the style of hot tub was made the order process and communication was great. They kept us informed of delivery and were on time to our schedule considering we had building works to do before receipt of hot tub. The owner delivered the hot tub and installed it, providing full instructional tutorial.
Jason Hudd
Jul 18,2024Great experience from Terry at Hyperion hot tubs, I’m very happy with my new hot tub, I also received great customer service & a quick uncomplicated install last week.. highly recommended… ⭐️ ⭐️ ⭐️⭐️⭐️
Matthew Manning
Jul 18,2024What a great company, ordered our swim Spa last year and was delivered in good time to coincide with our renovations at our property. Terry & Eleanor are true gems to the industry. Terry has been on hand with any issues I have come across either at the end of the phone or email and always quick to respond. You can see that Terry takes pride in his work, from the first time I met him to the last time I saw him when he fixed my bluetooth speakers has been professional, knowledgeable and a true gentleman to boot. I would highly recommend them and their business to anyone. If you are undecided or want more information please pop into see them to have your questions answered. No hard sales techniques, no jargon and a friendly environment.
tricia kingsland
Jun 05,2024I would highly recommend Hyperion. Terry is very knowledgeable and enthusiastic about offering great customer service. His prices are fair, communication is great and all with a smile
wayne masterman
Apr 25,2024I was looking to replace my old hot tub and Terry answered all my questions and the install of the new hot tub went very smoothly. Great attention to detail and customer service couldn’t be better.
Joe Batt
Apr 19,2024Awesome ! can’t say more …. Never pushy with the sales, happy and able to provide any information I needed. With my job I work funny days and yet they were more than happy to help out and got the spa installed quickly and professionally.
Amy Anderson-Parker
Feb 21,2024We can’t recommend anyone better. From walking into the showroom, to ordering, installation and after care, Terry and Eleanor have been great. Always friendly, always responsive, knowledgeable and happy to help but never pushy. We couldn’t be happier with our tub and the service received and that we continue to receive. We would highly recommend Hyperion!
Jules Needleman
Feb 21,2024Very happy with both the hot tub and the service I received. Terry knows everything and answered all my questions. So much better buying from a proper local business with hot tub expertise than just buying off the internet. I would 100% recommend Hyperion Hot Tubs. Thank you to Terry and the team!
Mark Ninnim
Nov 24,2023Just wanted to say a huge thank you to Terry for the service he provided in repairing, cleaning and servicing our hot tub recently. On the initial visit he discovered the issue and told us that he would order the parts and return a couple of days later. It was also agreed that we'd have the hot tub serviced at the same time. True to his word, he turned up at the time agreed and did an incredible job. He explained everything he was doing in a way I would understand and taught me a lot more than I already knew about using the right chemicals at the right time. Superb service and highly recommended, thank you!
Sharon Gray
Nov 19,2023Terry and Eleanor have been an absolute pleasure to deal with - we cannot praise them highly enough! They weren’t pushy at all, but gave us great advice and guidance so we could choose the best hot tub for our needs. The chance to actually wet test many of the tubs in the Hyperion showroom was fantastic, as you then know exactly what you are getting. It was a smooth process from ordering to installation and the training on the chemicals and how to care for the tub was very comprehensive. Also, the aftercare is second to none - they are there for you. All in all, I would recommend Hyperion to anyone - excellent high quality products and fantastic professional, yet friendly, service and aftercare. Thank you Terry and Eleanor
Justin Tromans
Nov 15,2023We've had our Masterspa Legend 6 hot tub for just over a year now and it's been a great addition to the garden - loved by us, family and friends. I would not hesitate in recommending a Masterspa hottub to anyone - exceptional quality and with a very well insulated cover, which means it costs a lot less to run than we initally thought (and we use it almost daily for 20-30 minutes) - even wth the high electricity prices we are currently experiencing. More importantly though was the initial advice given by Terry and his team to make sure we got the "right tub for us". No hard sells at the time of purchase (the showroom Terry has set up sells itself!). Also, the after care and friendly service over the past year has been second to none - Terry and the team really do care about their customers and it shows in everything they do - ongoing advice and a great service plan that includes 3-4 cleans and services per year. Couldn't recommend Hyperion Hot Tubs highly enough, Thank you Terry and Team!
Janet Ives
Sep 28,2023We purchased a Challenger 15D Swimspa from Hyperion at the beginning of the year. Prior to this we made several trips to the showroom and requested a considerable amount of information before eventually deciding to wet test the spa and proceed with the purchase. At no point during this process was there any pressure from the team at Hyperion and all our queries and concerns were answered and dealt with promptly and professionally. The whole process from the purchase to delivery and installation was very smooth and we were kept fully updated at all stages. Their after sales service has proved to be brilliant and they are quick to respond to queries. I can’t imagine life without our swimspa now. If you’re thinking of purchasing one, just do it! Terry and Eleanor are very genuine, approachable and professional and I would fully recommend Hyperion Hot Tubs to anyone.
darren hammett
Jul 28,2023100% satisfaction from us with Hyperion Hot Tubs. Gave great advice in the sales room, lots of communication afterwards helping us choose the right hot tub. Delivered tub personally which I really liked. Professional, honest, thorough company. We are a happy family with our new hot tub, thank you! Will recommend you to everyone!
Seb
Jul 19,2023Great team from helping us select the right tub to quick installation and good aftercare.
Don Bush
Jul 17,2023I can quite honestly say that my whole experience with Terry and Eleanor from selecting the right hot tub to its installation was perfect. This included the removal of my old hot tub which proved quite problematic but was neverthless completed within the day. well done team.
Roger Mason
Feb 02,2023I have had my Master Spa swim spa from Hyperion for a year now and use it every day (as long as its not below freezing) Im not that keen… At 75 its the perfect way to stay fit. I swim until the pumps turn off, 15/20 minutes and then do some exercises for 6/10 minutes and that’s enough. Hyperion arranged everything and made the installation hassle free, they are always at the end of the phone and have been very helpful in making ownership easy. I would highly recommend Hyperion as a supplier in what can be a complex market where you don’t always believe the sales pitch of some suppliers who just want to shift boxes, these guys supply a quality and caring service that you can rely on. Roger Mason
Hans
Jan 25,2023Amazing customer service and really genuinely lovely people. Was a joy to purchase from and even better that they are a small local business but with superb professionalism and skills that you would associate with a larger set up. No hard sale, and really willing and helpful in accommodating needs and changing timescales due to garden works. The tub has exceeded our expectations in terms of cost to run, and ease. Thank you!
Unit 8-9 Uddens Trading Estate, BH21 7LL, Bournemouth, GB
http://hyperionhottubs.co.uk
SUE
Feb 15,2025Terry and Eleanor are friendly informative and not at all pushy to make a sale. Delivery was smooth, we were kept informed all the time. We later purchased a heat pump which has proved to be a good investment. Terry is patient in explaining the use of chemicals and how it all works . Would thoroughly recommend.