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Reviews 273
JD
Sep 08,2023Great selection of t-shirts with very good prices. Shipping delays due to suppliers but kept well informed by Tom throughout. Repeat business guaranteed.
Robin
Sep 07,2023Great items that arrived well within the expected timeframe. Will definitely use again. Support small businesses!
Gary
Sep 07,2023After a delay I received my goods. Tom kept me informed the whole time. I'm afraid I was impatient and gave the company a bad review which I take back it is an excellent company and I will be using them a lot in the future Thankyou Tom and family and I'm sorry for the first review.
HA
Sep 06,2023The product range and very responsive customer service. Timely correspondence regarding delivery and updates. Great customer experience
Lesley
Aug 28,2023What a brilliant buying experience. Love that it's a small business which obviously prides itself on delivering a quality product and keeping their customers up to date with the progress of the order. The t-shirt was a hit too!
Shaun Chase
Aug 23,2023Very impressed with the quality of the t shirt ,looks and fits great ,Price was excellent compared to some of the other companies I've ordered from in the past .Staff also very helpful and quick to reply to my emails .Highly recommend and will definitely be ordering again ..Thank you icon
caribou
Aug 20,2023Superb selection of T-shirts and wonderful customer service - it might sound like a cliché but Tom really does go the extra mile for his customers - a business that actually reads and replies to emails! Delivery time for my order was a lot earlier than expected, and of course the main thing being that the quality of the items is top notch. Highly recommended.
Urban fiction
Aug 19,2023This company is excellent I ordered a Ice T t shirt it's great I definitely recommend them
Amena Buchanan
Aug 19,2023Tom is a lifesaver. I ordered what was supposed to have been a birthday present. Evri as usual lost the parcel. Until I came across Icon Music UK the same item I had ordered from Debenhams Icon Music had in stock. I ordered it on Wednesday and I received the item on the Friday. I will stick with supporting small business rather than well known shops. Icon Music UK went above and beyond to help me. Highly recommended
James Pritchard
Aug 19,2023I keep returning to Icon, I've purchased several instruments and accessories over the years and never had anything but a great experience. Excellent friendly customer service is priceless. Forget blindly purchasing from the internet, see, feel, hear what you are buying.
Kelly Ann
Aug 19,2023Recently bought T-shirt for my daughter. Tom was so helpful. Great communication and great quality T shirt my daughter loves it! I would highly recommend!!
Chris Koloss Thornton
Aug 19,2023Always used this place for any of my musical need's, from drum sticks and skins, to picks and string's, even to t-shirt etc, great service, great prices, haven't ever needed to go anywhere else, and its local, what more could i ask for, 10/10 on trip adviser ;)
Jayne Cooper
Aug 19,2023Always friendly and extremely helpful.
Rebecca Price
Aug 18,2023The owner, Tom, is really knowledgeable and helpful for those who have no real music background. The little shop is an Aladdin’s cave of merch, music and instruments.
Steve
Aug 18,2023Great selection, really engages well with customers but most importantly, really passionate & cares about the service they give. Pulled out all the stops to get deliveries to customers even when major issues with couriers - with no excuses
Tommy King
Aug 18,2023In a culture with shops dying left right an centre, I feel very privileged to still have a wonderful little music shop in the heart of our town. It's owner Tom will genuinely go out of his way to help or offer advise. He has a wonderful selection of quality instruments, merch an associated items, all of which are at very reasonable prices. I highly recommend Icon Music an urge you to pay the store a visit and help keep another small family run business alive and kicking well into the future.
Luka James Clayton-Hill
Aug 18,2023Icon is a class place with everything you need and the owner Tom is a great help with all your needs, would definitely recommend!
Grant Bridgeman
Aug 18,2023Icon made me a set of brilliant T shirts for my sound team. Beautiful quality and print. Thanks Tom
customer
Aug 18,2023Tom was super helpful when I came in looking for a guitar for our son. He talked me through the choices, and had it tuned and ready for when it was more convenient for me to collect! Amazing to have this local service, thank you!
Alan
Sep 09,2023You simply cannot keep asking me to review a product that HASNT ARRIVED YET! So the seller explained the delay and I'm happy with that, the tshirt is of high quality, is nicely printed and fits very well, a good product I'd recommend.