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Reviews 12
Martine Penny
Dec 14,2024Absolutely shocking company to work for. Treat staff who are not in the clique appalling. They cut corners to do jobs. They have no occupational health. Yet they make out they massive advocates for mental health they are not they pushed a member of staff out of a job. Company appears to be managed by non management who bully new staff and then use them as a scapegoat. Treat visitors very disrespectful have a dog on site no signs to say they have a dog and if you don't like dogs they don't ask if you like dogs or not. Do not take a job with this company.
janice Mitchell
Dec 13,2024Andrew initially recommended a suitable powerchair - a patient, friendly and great service.....thank you, Andrew. Scott (technician) came to mine a couple of weeks later to make small adjustments and to check all was ok! Such a knowledgeable, patient and calm guy - I'm SO not used to being treated like that! Such a credit to the company!! INDEPENDENCE MOBILITY was recommended to me by my physio. In turn, I'd highly recommend this company!
Jenny
Nov 16,2024A superb company. Amazing service. Extremely polite, pleasant & respectful. Nothing is an issue. Very knowledgeable about their products & painless service from order to delivery. Highly recommend this company. Absolutely loving our new wheelchair from them. They go above & beyond. We cannot thank them enough.
technok
Nov 24,2023Absolutely fantastic, from first contact, they sent out an engineer to fix our rise and fall recliner, Danny arrived on our doorstep, extremely friendly very helpful, very professional explaining what the problem was, making sure that my husband could have use of his chair until a new part could be sourced, this was accomplished very quickly, Danny came back today and fixed the chair , we are extremely happy with the service that was provided.
Joe Smith
Nov 03,2023Fantastic service received from everyone at independence Mobility! I would highly recommend to anyone who requires any mobility aids especially wheelchairs. A special thanks to Andrew one their Rep’s a lovely guy who puts the persons needs first and the sale second. Always patient and friendly and very easy to work with. He was always on time and you could see his passion for what he does shine through.
Fran P
Jun 30,2023Massive thanks to Kirby and Dan who went out of their way to get my wheelchair working again, they just didn't stop until it was done. I am so grateful and appreciative of all their hardwork and dedication. And it isn't only the engineers, all the receptionists are really lovely whenever I speak to them. I can thoroughly recommend Independence Mobility
David Seaman
Jun 18,2023Home Visit Had a home visit to reprogram an over eager Sunrise medical Q300 mini powerchair. The two guys who turned up were polite, knowledgable and took time to do a thorough job.
Paul Gorman
Nov 16,2022Superb customer service backed with a fast efficient engineers visit. Independence Mobility have kept me independent
L Ferran
Jun 27,2022They need to update their website with the areas of the UK they are willing to help. Their e-mail reply to me was like a slap in the face. "we dont cover your area". Nothing more, no sorry, or maybe you could try this company, etc.... USELESS.
Nathan Duke
Jul 27,2021Absolutely amazing from start to finish, from speaking to the company and explaining what my needs were…. To Andrew the advisor visiting me at home, remaining vigilant with COVID and then brought out a wheelchair for me to try…. It was exactly what I needed, in the price range we had agreed and I’m so happy with my first ever wheelchair!! Will recommend for anyone apprehensive and not sure about what’s out there, do not go for the best looking cheapest thing online, speak to these guys - they have years of experience and know what works and what doesn’t and what’s the best fit for your lifestyle! I’m so happy!! Thanks again to everyone!! Nathan D
Jacqui G
Mar 14,2021Excellent service, thoughtful staff who weren't happy until the chair was right. The item arrived on time and was perfect. Very happy customer. Great price for a great product and service in difficult COVID19 times, excellently carried out. Would highly recommend them.
6 Buslingthorpe Green, LS7 2HG, Leeds, GB
http://independencemobility.co.uk
Stephen
Feb 14,2025I needed a part for my wheelchair that I purchased from Independence Mobility around 2 years ago. Between Michelle, Shaun and Andrew they couldn’t have been more helpful. I pulled up outside the workshop and Shaun the technician was there working away, Michelle came out to greet me and while I stayed in the car Shaun took my chair and fixed my footplate problem, Shaun told me it was only needing a little grub screw. He put my chair back in my car for me and I was away, no charge either as it was something very simple and quick, the point is that if it hadn’t been fixed the small problem would have become a big problem and damaged my chair. The guys at Independence Mobility have never failed to help me with absolutely any issue I have had since before and after I bought my wheelchair and they all do it all with a smile on their face. Thank you Michelle, Shaun and Andrew for pulling out all the stops in helping me once again. What a fantastic company!