To leave a review you need to be logged in
Reviews 41
Maura Griffith
Feb 18,2025The man who came to my house was so nice and helpful. So professional and helpful. I am very happy with my purchase
Mrs Siobhan Kelly
Feb 18,2025We had a great experience with this Company from start to finish. I simply filled in an enquiry form online for my Dad and was contacted the next day with an appointment. Gary called to the house and tested my Dad,went through everything with us, informed us about the grant and got him sorted with new hearing aids, came back with them today. He could hear better straight away, he is delighted. Gary was very patient,professional and friendly. 5 Stars
Geraldine T
Feb 18,2025I was reading a little about this company when my brother recommended them I can not fault this company whatsoever, I see a dig towards Joanne which makes me angry I got my hearing aids from her and I could not of meet a nicer a person she called into me every week regardless heading home as I was struggling to adjust at the start , This was in her own time and of course she loved my scones well her words, She got exceptional reviews because she called in people even my brother in her spare time, it wasn’t just a job to Joanne it was her company and her reputation. She then explained she was not doing Donegal anymore as it was to far and I was disappointed but she still asks am I ok . She explained to contact Dublin which I did and I had a nice lad sorted me out with the week . You can’t please everyone in any kind of business . Five stars from me . Thank you Joanne
karen dwyer
Feb 15,2025Excellent service both Richard and Declan were very helpful and very pleasant I was delighted with the service
kevin brennan
Feb 13,2025Had a problem with my aids. From time I reported same to time problem fixed , absolutely super service. My problem was explained in detail by services man. Told me about things to look out for and how to rectify. Super super service. Would have no problem recommending this company. Kevin Brennan, Bunclody.
Mary Gorman
Feb 13,2025He was very friendly and kind he put me at ease straight away. The experience was quick and efficient. He talked me through the process from start to finish. Highly recommended.
Annette
Feb 12,2025I am very pleased with the experience I had with Independent Living and Hearing. Gary called and did my test which was great being able to have it done in your own home. I had my Hearing Aids fitted less than 1 week later. Gary was very professional and answered all of my questions. I will be recommending him and the company to my friends. Thank you Annette
Orla Brady
Feb 11,2025Thank you for your fantastic personalized service this morning. Paul couldn’t have been any more patient and helpful. He is a real professional 🙏
Gerard McLaughlin
Feb 11,2025Very professional service by Gary who who had all the information necessary for fitting and testing of hearing. Back up service seems to be very comprehensive. Look forward to using the Starkey Edge items.
CM
Feb 10,2025I couldn't be more satisfied with the service I received. The audiologist Blake was incredibly knowledgeable and took the time to explain the different types of hearing aids available. Overall my experience was excellent. I highly recommend them.
Anon
Feb 08,2025Found the service all round very good
Thomas Treacy
Feb 05,2025Test done today by Blake found him very good and helpful Tom Treacy
Clare Bowen
Feb 02,2025I have given this company a 4-star rating, only because of the difficulties I initially experienced in getting a response to my phone calls, and scheduling home visits. That said, all three of the audiologists who ultimately assisted me with hearing tests and hearing aid fittings, were extremely professional and friendly. I would certainly recommend Independent Living and Hearing. Thank you to the team who assisted me.
Stephen Grufferty
Oct 17,2024My mother got a hearing aid from them and she wasn't happy with it, they had three different people out trying to convince her the hearing aids were fine. They said she could return if not happy for a full refund, but every time she tried to send back they said not to and they would send someone else out. In the end she had to get the solicitors involved to get her money back. Very shameful company taking advantage of elderly customers.
Patrick Mc Fadden
Jul 10,2024Having dealt with two other hearing aid companies - it was third time lucky to have found independent living & Hearing . Recently I had difficulty with the aid, I thought I’d have to travel from Donegal to Dublin to have it repaired - after a phone call a representative was assigned to call to my home . The representative that called was Joanne Mc Gee . Her customer service and Knowledge of the products was outstanding - her help and guidance was exceptional . After she replaced my hearing aid , she texted me that evening and next day to check on how I was doing . Joanne knew I was going to France for work ,a week later she texted me again to check on me . I had felt the volume could be better , as soon as I got home Joanne called to adjust the volumes for me , I could not get over this attention . I hope the company recognise her for the employee she is . Very well done Joanne , from a very satisfied customer . Kindest Regards Patrick Mc Fadden 6 Ballyraine Letterkenny Co Donegal F92 R2FH.
Michael Doherty
Jun 29,2024I am very pleased to say that my experience with Independent Living and Hearing has just been second to none. When I first contacted the company I got a reply within days. I received a booking date for a home appointment which made all so convenient. I had my hearing tested by a very helpful lady, Joanne Mc Gee, who could not have been more helpful to me, by explaining and advising on my needs. I continued to order what I wanted. Joanne came back about a week after with my aids for fitting. I can't explain the benefits to my hearing ,my life this has made. I totally recommend this company for their follow up and their staff, especially Joanne, on their dedication to their clients.Extreamly in customer. Michael Doherty Donegal
Oz Ismail
Jun 26,2024Never Again Independent Living & Hearing have no interest in its patient’s. Their only am is to extract money from vulnerable customers in my opinion. I was told I needed expensive hearing aids. I got a second test done elsewhere and found I had a calcified eardrum which needed to be operated on. No need for hearing aids Please note I’ve never ever taken calcium tablets and it certainly was not discussed during my consultation. Fabrication of the truth. 😂
Eamonn McGeehan
Mar 27,2024I had a great experience when joanne tested my hearing and fitted me with hearing aids. I was very nervous but this lady put me at ease with her friendley banter.The hearing aids were small and discreet, now i feel i can again join in conversations and turn the TV down. They are the best.Thank you Eamonn McGeehan
Robin Jones
Jan 19,2024Terrible product, even with an u-pgrade3 they still don't work properly
Brookwood House, 136 Harmonstown Road, Dublin 5, Dublin, IE
http://independentlivingandhearing.com
Frank
Feb 19,2025Can't believe the difference it's made in life to be able to hear TV at normal volume, to be able to have a conversation and never had to leave my house to achieve this, just today I had a service call out to fine tune my hearing aids and they even arranged it to be on my lunch break, great service and a really nice man called Declan helped sort everything out for me. Really sorry I didn't get them sooner, Thanks again Declan for all your help.