PLEASE NOTE: We are NOT BMI Travel Assist. INF Insurance is a travel health insurance, which has a legacy of financial protection and safety spanning over 35 years for international travelers. With the wide range of policies they provide, INF now is one of the top companies in the insurance industry with over 1,000 agents around the world.
INF is the largest and most trusted health insurer for pre-existing conditions, offering plans to millions travelers, immigrants and visitors worldwide with different races and nationalities.
INF was founded in 1988 and currently has a team of over 25 employees. Over the time, this business progressively spread its reputation globally and soon won the confidence of tourists everywhere. INF Insurance has a comprehensive scope that offer travel health assistance for traveling parents, business travelers, and international students, visitors in any kind of visa, immigrants as well as green card holders.
At INF Insurance Company, guarantee a 100% financial safety while you are on trip. As it provides a different plans that will surely suits what you need! One of the best feature of INF insurance is they cover any kind of pre-existing conditions, available for 0-99 years old, cashless claim, new sickness, accidents and 24/7 concierge assistance. It also has a coverage for covid-19 sickness, a community disruptions and natural disasters that cause a deep and long-lasting impacts for travelers. Aside from health coverage INF insurance also offer travel assistance such as trip cancellation, baggage lost, expenses for delay luggage, delayed or cancelled flight and lost documents and personal effects assistance. On infplans.com you can get instant quote, compare the different plans side by side and easily make a purchase online. The INF Insurance company focused on providing an outstanding level of service to all of their clients, helped thousands of individuals, travelers and families to get the right protection at the right price and making sure that they have the best coverage in place at all times. They believe in allowing you the freedom and choice to have all of the travel insurance feature you need, without paying much. Through that, you may travel with peace of mind and enjoy yourself without having to worry about. By combining the knowledge of insurance experts and technology, INF insurance developed the cheapest, and fair insurance with the easiest way to purchase.
CRISTYL was excellent. Was super patient with my requests. Guided me through the process and helped get an exception to extend a policy which would not have been possible with CRISTYL. Much aprpeciated
Ellie was excellent. When one is dealing with the much complexity of healthcare, it isn't easy to know where to start. She helped me easily find providers in my area and also explain the difference between the different plans I was doing. She was timely, she communicated in an easily understandable way, and helped answer all my questions!!!
Kaezer helped me through the insurance process. He has been super helpful.
Xanrey was very patient and helpful in answering all my questions.
The agent CHLARISSE was very helpful and quick to solve my issue
Answered all my questions clearly. Proactively guided me to the right website
CHLARISSE was very helpful!
When there are critical questions, they just won't respond and keep you hanging.
CRISTYL was a very helpful!
KAEZER was super helpful, got my questions clarified instantly.
Kaezer patiently helped by clearing all my doubts. He was thorough and clear. Thank you again! Thank you Kaezer!!
Keigh was the name of the agent who walked me through the plans. Definitely made it very easy for me to find a customized solution for my needs. Fabulous service
APRILLE assisted me in my insurance queries and it was super helpful. I was able to make an informed decision and so happy to purchase INF insurance plan for my parents traveling to the US. Would highly recommend.
Young the agent took me through the application with great training and patience. Thank you. I hope I do not need INF insurance but if I do I am looking for a 5 star previse experience .
The Support I got from Keigh was quick and easy.
Thank You Khai, Keigh & Syra !! These guys are amazing. They provide detailed answers, and to the point info. No stupid Medical field jargons or needless big words and stuff. Their Policy wordings are easy to understand but still these support guys go beyond and help dissect it further to help us understand. I even asked them scenario questions and they helped me there also, Just Mindblowing !!
Thank you so much Khai!! Your support was perfect!
I had a number of questions I was unsure about after going over the quote and brochure. The agent was quick and detailed in their responses. The agent left me feeling calm about having piece of mind for the duration of my overseas stay. I did find it odd that no support agent ID number could be provided. Or an inquiry # to refer to in future. It would save my end time not having to potentially explain things over when another agent takes my call/chat. Overall a great experience though. Thank you so much!
I will give a big zero to this company as they cheat the customers by quoting irrelevant clause. My mom visited US very recently and I obtained a visitor's from this insurance company. They promise a lot and unfortunately people get trapped. In this instance my Mom had to consult a doctor as she found some growth. We talked to the insurance agent and got a list of Doctors for consultation. At the doctor's clinic,I made a call to the insurance agent as the Clinic reception was not prepared to accept the insurance coverage as they do not trust the visitor visa providers . After getting a commitment from the agent,the clinic allowed my Mom to consult the doctor,who recommended few tests to verify the growth cancerous or not. Subsequently the results came out as cancerous,which needed visit to the Doctor. To our surprise,the clinic sent a bill for demanding full amount indicating that the insurance company refused to pay. I contacted the insurance agent,who informed that no amount is payable quoting a clause that says no amount is reimbursabpe for cancer related treatment. I argued that their agents agreed to pay at the time we went to consult and whatever expenses incurred was only to detect if the symptom is cancerous and as such this expense can not be treated as amount for cancer related treatment. We would not have consulted this particular clinic if the insurance company had informed about no payment, my mother would have approached either other clinics in US which are reasonable or flown back to get treatment/check up at a cost far less than the amount we have to pay here and better clinics with better facilities. We are now contemplating to approach the news agencies,other social media to make the public aware of such unethical insurance companies so that such companies are isolated. Also,we will approach the insurance regulatory agencies for action against the company.
snigdha
Feb 23,2025ellie's customer service is great, answered many questions with patience and knowledge.