ionbottles.com
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Discover the future of hydration with ionBottles™, the top-rated hydrogen water bottle in the U.S. Our innovative design features a unique, patent-pending electrolytic film that infuses water with positive ions, enhancing the molecular hydrogen content. This advanced technology offers a multitude of health benefits, including powerful anti-inflammatory properties, a boost in antioxidants, and the enhancement of natural energy production through ATP in the body. Experience the difference with ionBottles™ and elevate your hydration to new heights.
Reviews 602
Chris Holwerda
Mar 15,2024Had an issue and was able to geta replacement pretty quick. The product is great and the company responsive. I am a happy customer
rdl
Mar 15,2024Customer service is important to me and I feel there is far to little of it today. This company is an example of GREAT customer service, however. I received the Ion Pro bottle recently. It had a defective seal that leaked water into the base unit upon first use. I emailed the company with the issue. A couple of communications back and forth and I had a new Pro bottle being shipped to me right away! Thank you!
Christina Rainey
Mar 15,2024Amazing customer service. Love everything about this product. Will definitely do business here again.
Cody Wood
Mar 14,2024I ordered my first ever bottle, used it daily for two months without issues. I did notice shipping took awhile, but after contacting the company I learned they were a small company and working to stay caught up. Recently, I dropped my bottle and accidentally broke the glass. I contacted customer service to see if they would sell me a new glass, they were responsive and ultimately, replaced my entire bottle for free. There are a lot of complaints on here, I just have to say it's nice to actually talk to a real person in the US and know you're working with a small, local company. Thank you and I definitely recommend.
Rich H
Mar 14,2024Sherwin T. was amazing to work with when we had a mechanical failure of our Ion bottle. Thanks again for such a wonderful customer service experience!!
Joseph Kim
Mar 14,2024So far so good. Product itself seems solid, although the base does seem to leak a bit of water. Also, more clear instructions would be nice. For example, it wasn't super clear initially that the power button side is on bottom instead of top. I would also write the warning on opening the bases after each refill in small print on the bottle somewhere instead of on a separate instructions doc.
Alexa
Mar 14,2024Sherwin was wonderful. He was understanding, attentive, and professional! Not to mention the quick response time. Thank you!
Stumo
Mar 14,2024Had a charging problem and customer service put me through the wringer. They don’t respond to emails but do seem to respond to their online contact form. After going back and forth with them for over 3 months they finally shipped a replacement bottle. It charges as designed. Can’t recommend them due to slow and spotty customer service. As far as if the hydrogen water actually helps me, I can’t tell a difference. It might and it might not.
John Goody
Mar 14,2024This bottle requires a double cycle(running it two consecutive times, open the cap after the first run to relieve pressure) to reach around .5 to .7 mg/l of hydrogen. To reach my desired ingestion of 7 mg/l per day I have to consume 10-12 full double-cycled bottles per day. I tested this with 6ml beaker and H2Blue drops. Other bottles on the market I have seen produce better hydrogen with less cycling required. The excess need to cycle will lead to premature product wear cutting the life space in half.
Tammy S
Mar 13,2024It took over three weeks to get my order. When I received it, in it's poor state looking like it was packaged from an individual rather than a Business and the box was smashed. There was indications of this being dropped while out of the packing with a ding on the front and the opposite side bulging out of the water bottle. I asked for customer service for a refund and there was never instructions on how to do so. If I pay almost $100 it should be in 100% satisfaction no questions asked. I will definitely not be a repeat customer!
Deb Barrett
Mar 13,2024Your service was terrible. Ordered for Christmas,weeks in advance,did not come until after Christmas.So I then had to pay shipping to forward the gift. Spoke with him last week,it has stopped working. Said he will reach out to your company. I wish him luck. I personally will never buy another 100.00 dollar water bottle from you again.
Megan
Mar 13,2024We received a bottle in the mail, and within a couple days it stopped working. It took a little bit of an effort to prove that it was broken, but we were provided with a new bottle free of charge, which was nice. It has worked fantastic for several months.
Jim
Mar 13,2024I bought 4 bottles for me and my family. The large bottle is not very durable as the top shattered off of it after a 2 ft fall hitting the gym floor. I am not sure what to do about it at this point. It lasted about 2 months.
Craig
Mar 13,2024Product performs as advertised! Customer service is great! I highly recommend this company.
Haley Rolando
Mar 13,2024Great service. Very quick to respond and help me with my problems
Jason
Mar 13,2024Great product & great customer service. I'm drinking more water now than before.
Todd
Mar 13,2024Products are fantastic and Customerservice is excellent!
Lee Stanifer
Mar 13,2024Well I honestly can't say I like or dislike the product. Ive been using it dailey for about 2 months give or take. To me it just seems like a fancy bottle that makes bubbles with a blue light inside of it. I dont feel any different at all. I dont feel any more or less hydrated than before. The only issue I have had was the charge port was off center but with a little cutting around the rubber seal I was able to properly hook in the charger. Am I missing something? Am I supposed to put something in it too? How does little bubbles in the water do any good for me? I don't know, I kinda feel like it's snake oil but I gave it a shot.
Karen starcevich
Mar 13,2024I also thought my new bottle looked used by the packaging. I ordered two bottles, they came separately. One of them did not have the breathing tube included in the package.
4022 E Commercial Way SE Suite 3 , 97322, Albany, US
https://ionbottles.com
Eric Carman
Mar 15,2024Without any resistance from the customer support team I was able to get a replacement for my hydrogen bottle I recently bought that was having some glitches.