iSmash
To leave a review you need to be logged in
iSmash specialises in the express repairs of smartphones, tablets & computers.
We now have 27 conveniently located stores throughout London and Greater London, plus in Kent, Essex, Sheffield, Manchester and Bristol, Leeds, Brighton and Guildford - with more new stores nationwide coming soon.
We offer a quick and easy online booking for store appointments. Our repairs are covered by a warranty.
With over 500,000 happy customers, come to iSmash when your device needs some TLC.
Reviews 771
GV
Jan 03,2025My old iPad could not longer retain a charge, so I looked around for a battery replacement service. I ruled out doing it myself as there were too many opportunities to destroy it! I got an idea of the likely cost and didn't want to send it away due to postage cost, risk and time delay. There are several shops in Guildford who offered the service, but I wanted to check them out first...I went into iSmash and not only did they say they could do it despite it's age (9th gen), but the price was lower than anything I'd seen on-line. I was advised it would take up to 48 hrs, but a few hours later the same day I was told it was ready. I'm now back to using my iPad every day without having to recharge it before use all the time. I am impressed and happily recommend iSmash!
Lisa Beackon
Jan 03,2025I was quoted a silly price for a new battery for my iPhone by Apple. Looked around and found iSmash. Name put me off a little lol. The young guy that served me was so polite, helpful and knowledgeable. My phone was worse than anticipated and he said it could be quadruple the price if my screen breaks while trying to get to the battery. He said he would do his best but was 50/50. I went back to find he had managed to do it and my phone has been like new since. I have told friends and family that if they have any problems with their phone to forget Apple and go straight to iSmash. Thank you for a wonderful consumer experience :-)
Sid Khan
Jan 03,2025Excellent service. Staff were amazing. Quick and efficient service. My mobile got fixed in less then 2 hours.
Robin Carter
Jan 03,2025The team at Smash Kings Cross were very helpful and efficient. Parts were ordered I was notified and job was done within 24 hours. Great communication and timeliness.
TIFFANY CHEETHAM
Jan 03,2025iSMASH are very professional and helpful, they fixed my phone and it works perfectly and it looks like a brand new phone! Very good customer service
Maria Watts
Jan 02,2025Excellent service! Phone was sorted so quickly and on the same day!
Sue Vaughan Jones
Jan 01,2025Today my iPhone 11 screen was replaced at iSmash Guildford. Booking via the internet was simple and efficient. The staff there were friendly, efficient and professional, the repair was undertaken at speed and with care. I would highly recommend iSmash and shall return there for any further repair or replacement tech issues. Great service
Rose B
Jan 01,2025Thanks to Adrian at Bluewater for quickly replacing my i-phone battery so that I could send and receive all of my New Year messages today! He was so friendly and patient, answering all my questions and gave me lots of good advice!
Ali
Dec 30,2024Fast efficient service and quality job on replacing my phones broken screen. Really easy to book and repair was done alot quicker than anticipated.
Daniel Kilner
Dec 29,2024Quality and speedy service by Abu in Leeds
Sarah Browne Kinsella
Dec 28,2024The repair policy was very well explained even for non techies like me.🤣 The repair was done so fast and back to us in about 3 or 4 days. I would totally recommend smash for all your repairs. Sarah Kinsella.
UK
Dec 27,2024The guys in the Kings Road always do a great job, very helpful and efficient.
Richard
Dec 25,2024Jimay at Ismash Victoria Station saved my iPhone for Christmas with new screen. Thank you!
Paul Heath-Smith
Dec 24,2024The guys were really helpful! Changed my appointment for me as I was running late, had the phone repaired quickly and were super friendly! Best service!
John Cadman
Dec 21,2024Excellent, quick and friendly service and at a reasonable price.
Jade Bowen
Dec 20,2024Made an appointment online for the next day. Was seen promptly and problem identifies in seconds. Screen was replaced and phone back in my hand in 20mins. Polite, friendly and super fast service.
Andrii Dev
Dec 20,2024iSmash Leeds forgot to put two main screws after the battery replacement
UK Shopper
Dec 20,2024Never take your phone here! I went in to have a small crack on my screen repaired. By the time the drama with them was over, they had broken my iphone 14 and now I need to buy an entirely new one. They would not take any responsibiltiy and kept making excuses for thier lies and poor work. I went in with a small issue and left needed to pay £900 to buy myself a brand new phone. I have never come across such a dishonest company in my life!
Emilia Karamiseva
Dec 19,2024Came to replace a screen and then my phone ended up being more broken the screen wouldn't tap to turn on and would glitch and flash when turning on when I came back I was told I need to update and yet it was still doing it. Came back a third time after I water damaged it as I did not have the time nor effort before to come again before and when I told them my phone was glitching after repair I was told that couldn't happen. Paid an extra 30 for genuine apple screen as well that's £300 wasted I'm not one to ever write reviews but this really upset me
G28, The Lightbox, 111 Power Rd, Chiswick (Head Office), W4 5PY, London, GB
https://www.ismash.com
Customer Tony M.
Jan 04,2025Used the shop in Meadowhall, Sheffield and received great service. Highly recommended.