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Defy Simple, that is our claim. Everyday we try to become a new and improved version of ourselves, a constant work in progress, learning from past mistakes, listening to our customers, reaching to our suppliers and finding ways to deliver an apparently simple product and business.
Reviews 233
Rzw
Feb 19,2025The shoes are very heavy (heavier than my winter boots
Delphine
Feb 14,2025Super fast delivery and the customer service is absolutely kind
customer
Feb 03,2025Cool design, but sadly very poor quality. Soles fell apart after 6 months (similar to other negative reviews here). After submitting a complaint, I was told this is due to ‘excessive wear’ around the heel area. Never had it happened with any of my previous sneakers from other brands.
Aaron C
Jan 31,2025Great Customer Service
Ramzi Tebourski
Jan 29,2025Very reactive and supporting answers from Miguel, managed with kindness and willingness. Thank you. Looking forward to getting some news regarding potential possibility to get the special lace like the Latitid style...
Krzysztof
Jan 28,2025Shoes are very comfortable and look great.
client
Jan 26,2025Top sneakers...best in class
Andrea
Jan 26,2025My first but definitely not the last oder! Perfect shoes
Marceld
Jan 24,2025Great company, good products
Memeo Daniele
Jan 24,2025Great fast service
Sara Ribeiro
Jan 23,2025Bad fitting. Had to pay for return
Jacqueline W
Jan 19,2025Qualité haut de gamme pour un prix juste
Nigel
Jan 19,2025prompt response from customer service
Happyfab
Jan 17,2025Good quality, fast shipment, great price
Guilherme Martins
Jan 16,2025Fast shipping, personal note and perfect quality shoes. What’s not to love?
Ricardo E Sousa
Jan 16,2025Great quality product delivered quickly.
Nakajima
Jan 16,2025My second purchase online has been successful at the end. The size I thought for my foot/feet being too small, I asked JAK to accept my return and replacement. They handled all that speedily. No response to my messages was unclear, them showing willingness to assist my issues. The quality of JAK products is superb. Overall I am impressed and happy with their ethos and actual customer service.
Ben
Jan 14,2025Very happy with the service as well as the quality and comfort of the item.
Yannick Ceita Buli
Jan 06,2025A simplicidade e a rapidez que recebi os artigos.
Edificio Edipad - N.10, nr 15.- Arm. A16, 2695-671, S. João da Talha, PT
https://www.fromjak.com
Chloe
Feb 23,2025Really nice quality, simple and sleek leather sneakers. I have been looking at this brand for a while and finally made the purchase. They are true to size and very well made. I also had some issues receiving the delivery (totally my fault) and they kindly arranged for me to be able to collect my order in store where I was able to try them on and get some care tips. The customer service is excellent which is something that is honestly very rare here in Portugal. Highly recommend!