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JJ Foodservice is a food and drink wholesaler delivering key grocery essentials including big brands to the general public and businesses across 11 UK branches. Orders can be placed online via the JJ website or App for collection or delivery. Orders placed by 9pm with a minimum order of £79 will be delivered on the next available delivery day. For more info visit www.jjfoodservice.com.
Reviews 340
Shelly
Feb 11,2025Once again only part of the order was delivered. People write these reviews in the hope that management take note, unfortunately this does not happen at JJ’s. The company does sell competitively priced products, however it is likely you won’t receive half of your order. Nearly every week we order and it is more likely that at least one item is missing. This is not acceptable and we hope receiving these reviews will prompt management to concentrate their loyal customers.
Safi Ahmed
Jan 29,2025Amount the items I bought was the Fresh Halal Minced Chicken 1x2Kg with code reference of CHI764 , I kept it well chilled in fridge withing the consumption date written on it but when I opened it the smell wasn't the best you can smell, it was clearly gone. I will never try to buy any fresh meat from jj food after this experience. I am not saying all their products are this terrible quality and I think they have a very good quality like in bread or frozen stuff but this minced chicken packed with vacuum bag is terribly smelly and not even gor animal use. By the way I grilled some of the minced chicken but thankfully was small amount and I had a very bad feeling in my stomach and all over my body like some sort of minor food poisoning. Thx
Anthony
Jan 23,2025Jjs have been great. I have been using them for a number of years. They always have the product I require in stock, the products are always fresh and given with sufficient date. Yagmur Bomboz and the team are a great asset to JJS. Would recommend!
Toufik
Jan 20,2025Thank you all for your reviews. I was on the point to make my first order from JJ Food but after reading those negative reviews from your customers. I now decided to stick with my local butcher.
Imran Chaudry
Jan 15,2025I bought mutton mince. It was really rotten and very smelly , really waste of money, we complainted them but no answer ,we used to buy many stuff but now we decided that will never buy again
Halil Koroglu
Jan 14,2025Today is 7th days since I complained about rotten beef Jj sent me last week. Probably the the customer service team didn’t even bother reporting.she was rude. I heard nothing.
Mr Ahmed
Jan 09,2025NEVER, EVER do business with these clowns. I was fortunate to have received such terrible customer service on the phone to them that I slammed the phone down and decided to check them on Trustpilot. I fully confirm the one star reviews that this bunch of morons have received.
Marcelodan Hipostinic
Jan 06,2025disgusting
Pooi Lim
Jan 03,2025It’s stated you can mix and save, never ever trust them, misleading consumer. Everyone have to read the description, the apps order stated mix and save, they use the same logo, what you think if you are consumers???
Muhammad Abul Kalam
Dec 28,2024I always buy from jj food, but now i’m a bit concerned whether to buy from JJ or not regarding if the meat is 100% halal?
SP
Dec 24,2024LOVE THE FOOD DEFINITELY NOT THE RIBS . PLS STOP PUTTING COLD DRINKS WITH THE HOT FOOD KEEP THEM SEPARATED . CANT GET THROUGH 2 THEM VIA PHONE ..
Khurram Rasool
Dec 18,2024I regret ordering these ribs—they were an absolute disaster. The meat was clearly from an old animal; it was stiff, chewy, and nearly impossible to eat. It felt like eating leather. This was, without a doubt, the worst ribs experience I’ve ever had. I wouldn’t recommend these to anyone, and I certainly won’t be ordering again
Kevin
Sep 10,2024Cannot fault them, from initial contact, through the delivery and the quality of produce, second to none.
junior olushoga
Sep 08,2024Disappointed, jj's was once the place to go that helped fight against rising g food costs but for the last few months I've noticed there prices are more expensive than most general supermarkets even though you are buying in bulk. We're talking g about chicken, lamb, beef and even confectionery.
SADISH GURUNG
Sep 04,2024I have stopped ordering chicken from JJ. This is the third time the chicken smell really bad and upon emailing with pictures and chatting with helpline, I have never been refunded.
Ahmed Elgaml
Aug 15,2024I want to express my concern regarding an order I collected yesterday from your Basingstoke branch. The order in question is for Halal lamb hind shanks. Unfortunately, upon opening the package later that day, I noticed that the meat had a strong, offensive odor. Despite trying to cook one of the shanks, the smell persisted, rendering the meat inedible.
Irfan
Aug 07,2024This is my last order with these guys, absolute joke as they always waste my entire day. I booked a time slot from 7am to 11am but for whatever reason they think it's acceptable to send my order out after 5pm. If I wanted an evening slot I would've selected it. At this stage what's the point even allowing your customers to choose a time slot when you never adhere to it?
Cooking With Yui
Jul 30,2024Received the delivery from JJ Food Service and couldn’t be happier. The delivery time was well informed via email. Well packaged and the products are fresh and great quality. Many thanks for good service! Yui Miles
Georgie Williamson
Jul 30,2024I’ve had such an amazing experience using JJ Foodservice! The delivery was super quick with a really friendly JJ Foodservice courier, the food arrived really fresh, and some of it pre-marinated, which saved me lots of time. The food tasted lovely, 10/10! I was hosting a BBQ and everyone was very impressed with my cooking, thanks to JJ Foodservice! Really easy app with lots of choices, premium quality and fabulous customer service. Shoutout to Leyla, who was brilliant over email. I will definitely be using JJ Foodservice again and recommending them to others!
7 Solar Way, Innova Park, EN3 7XY, Enfield, GB
http://www.jjfoodservice.com
Tony Morse
Feb 11,2025Thanks God i read these reviews before ordering i had over 600£ in my shopping cart, it's a very unusual awkward site to shop from, i had over 400 in Chicken, but after reading these reviews i don't think i'll bother now, no way. Thanks for the reviews guys you saved me being ill and wasting my time and money.