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JJ Foodservice is a food and drink wholesaler delivering key grocery essentials including big brands to the general public and businesses across 11 UK branches. Orders can be placed online via the JJ website or App for collection or delivery. Orders placed by 9pm with a minimum order of £79 will be delivered on the next available delivery day. For more info visit www.jjfoodservice.com.
Reviews 340
Hay Boy
Jan 25,2021Great service helped me when needed it, customer service team is great got to the bottom of the problem pronto!
Zee rdz
Jan 23,2021Excellent service at the enfield branch jjs by (raain bombaz) sorry if I spelt your name wrong!. I felt I had to leave a review for you as we all greatly appreciate your help and how understanding and patient you are on the phone with us whilst we find out what we need to order, sorry about that again. Thank you raain again and thank you jjs for having people like her on the phones also! We all thank you here at PIZZAMAMMALTD
Flz
Jan 21,2021Great service Good price Will use it gain.
Shaz Shaz
Jan 17,2021Friendly staff always have what you need have told all friends and family started using here in April and have never been disappointed
Consumer
Jan 15,2021Enfield branch has the best customer service team they always help as much as they can when having an issue will definitely recommend
Dorna khani
Jan 13,2021Had a order placed at the enfiled branch for the first time buy at jjs products were amazing and the staff were great overall best experience I have had will recommend.
Donna
Jan 13,2021I recently put an order through for collection and wasn't until a bit later I realised I ordered an incorrect item. I rang and spoke to a very friendly and polite lady called Yagmur and she corrected my order straight away without any hassle. Great service and will definitely be using them again 😊
Erdal Shaban
Jan 11,2021Staff have been friendly and took care with my goods. I will keep coming back happy with the service and the quality of the goods
Purchase Princess.
Dec 23,2020Ordered from here once. And so far so good! All goods came. I live on the 1st floor and deliveryman came to my door despite website saying if you live in an apartment you must collect your goods at the lobby. Will probably order once every 6 months x
paul barnes
Dec 12,2020Good Morning Paul, Thank you for reaching out to us and leaving us your feedback, We do apologise that you did not receive your free steak upon your collection as you should have received it and we also do apologise that you have had to cancel the orders. On the day, the orders were cancelled and the refund was processed back onto your JJ Account instead of back onto your card, we have now contacted our Credit Control Department to get the refund for your orders to be processed back onto your card. This will be processed by us today however, depending on your bank it will take up to 3-5 working days. Again, we apologise for the inconveniences caused upon your collection. If there is anything else we can help you with, please do not hesitate to contact us. Thanks, JJ Customer Service Team ---- On Wed, 9 Dec 2020 18:57:48 +0000 "paul you have made refund of £3.98 .... but £59.43 still has not be returned .. i have made another complaint to my card company . i have told them that this is now stolen by you ... not only do your company send scam emails , but you then cant do a simply refund .. when you over charge a customer ... i can never buy from your company again ....for sending scam email , not doing refund ... and worst of all lack of customer service . it was so simply just give me another pack of steak to cover the over charge . which was £3.98. but no common sense. you have wasted hours of my time . when this could have sorted by you in minutes .
Rez Karim
Nov 12,2020Hi , we have been using jj for more than a decade, but recently the perdigao Brazilian chicken breast seem like has a lot of water in it, its rubbery and doesn't cook properly, it used to be the best chicken around
Jackie hopwood
Nov 12,2020Customer service is appalling. Most products are ok but the fresh produce is awful. i have purchased fresh chicken breast fillets on two occasions and they have been off before their use by date. If you call them about any problems you have with produce, their response is always that you should have contacted them at the point of delivery or within 24hrs. How are you supposed to know that the produce is off until you come to use it ?? They're ok for tinned goods and soft drinks etc but steer clear of anything fresh. Thanks for the reply but the email that you have supplied doesn’t exist 😡
Solar Flare
Oct 16,2020Today I have received delivery and I’m really pleased with the service received. The driver was Pedro and his companion. They were very polite, excellent customer service. I was amazed. Everything ok with the goods as well. Perfect!
Tori Keepin-London Kool
Oct 05,2020Great idea being able to collect as well as delivery. We have a small iffice so only wanted a few bits and were only around the corner. Staff were polite. The process was easy. Will be using jj's again
Marc
Sep 30,2020Disgusting delivery service. Everything literally thrown on the floor under the rain. I've asked the delivery drive if this was normal for them and he also said yes. APPALLING
Nick King
Sep 29,2020Prompt delivery service you get a time slot so easy to plan around it, driver/s always helpful and quality goods thank you. From goats of the gorge ltd
Ice Man
Sep 22,2020Bought new product walnut baklava. The filling of walnuts is very small amount. Mostly all pastry. It can’t be called baklava.
Gone Home
Sep 21,2020Used JJ Foodservice for some time now and am more than happy with the quality of products, service provided and availability of stock. Have recommended to many friends and family
Melanie J
Sep 14,2020RIBS Absolutely shocking will never buy again, full of sinew and gristle certainly not the usual quality you would expect, no meat on them. Frozen in a lump probably to hide how bad they were After reaching out to JJ Food told nothing they can do, no apology nothing! Replied on my review to get in touch, clearly they don't communicate or read reviews properly as i've already been in touch! I'll let my feet do the talking, much better suppliers out there Shocking service
7 Solar Way, Innova Park, EN3 7XY, Enfield, GB
http://www.jjfoodservice.com
Ken Akamatsu
Jan 25,2021Simply the best customer service team out there, very helpful, very friendly & great at issue solving 100% recommend