John Ryan by Design Ltd
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We make handmade in the UK mattresses to exacting standards. Unlike other bed retailers we offer a free advice service before purchasing a bed back up by our famous '60 day love it or return it' guarantee.
We provide complete transparency in the composition and origins of our mattress components, telling you the GSM, spring count and densities of all materials used. This allows you to compare to other bed retailers, that is if they were to follow the same principle of transparency!
Our small friendly team of experts are here to assist you with any mattress query on 0161 437 4419.
John Ryan By Design was formerly known as Factory Beds Direct
Reviews 772
Michael van de Vyver
Jun 16,2022The mattress isn't flat and we have no option to exchange it because its super king, this seems unfair given they exchange for other sizes.
Derek Seymour
Jun 16,2022This is the second bed I have purchased from John Ryan and have not been disappointed. I ordered Artisan 002 medium on both occasions. The first was a 6 foot and the second a 5 foot. The 5 foot was slightly firmer than the larger one but both give wonderful support and comfort.
Anthony Oswald
Jun 14,2022I am very happy with the King-size Artisan Naturals mattress I ordered. After just over two months, I can say it is exactly what I was looking for to replace my outgoing thirteen year old single mattress. The quality of the mattress is fantastic, even down to the small details like the precise and tidy stitching or sturdy handles; which on a king-size, you will definitely be using! In terms of choosing a mattress, you do have to take a small gamble as you don't have any way to test it before committing but using the resources available on the website and speaking to the staff after you start your order, you can definitely make an informed decision on which mattress you want. Delivery was straight-forward too, even with it needing to be delivered to a completely different address due to moving house prior to receiving the mattress. It was great that the old mattress I was using could be taken away and disposed of in an environmentally friendly way too. After just over two months with my new mattress, I know it was the right choice and haven't felt it needed any time to settle in as it has been wonderfully comfortable every time I have slept on it. Overall, an excellent experience all round and I will gladly suggest John Ryan by Design to anyone who might be looking for a new mattress!
S Heayns
Jun 10,2022Absolutely amazing, I have purchased three beds so far. Julie is so helpful and informative, her knowledge is a credit to the company. Britain should be proud to have such a customer fronted company. The delivery company are also fantastic, quick and efficient. 5 stars from us her at Mill Meadow Eco Lodges.
John
Jun 08,2022We've had our Super King Zip and Link for just over 2 months now and are very happy with it. We chose the Artisan Luxury on advice because I like a soft/medium bed and this provides it. Its comfortable .We'd had our previous bed 25 years and I was apprehensive about changing. Service from John Ryan has been excellent. Lots of advice if you need it to help you choose. I do think their Artisan Luxury range is good value for money when comparing what is available from other manufactures. Our beds look and feel quality.
Katherine
Jun 06,2022I looked at many mattresses online but kept coming back to the John Ryan website as I really appreciated all the information about mattress choices. Ordering was easy, I also got a call to confirm the order and make sure I was choosing the right one. Knowing that the mattress was already in stock I would have liked the option for it to come sooner with another courier if possible, but the delivery was perfect from their chosen courier. After a couple of months with the mattress we are quite happy with it so far and my sleep has improved hugely since changing from my previous one. I wish I had the info on their website years ago, thankyou!
Trish Won
Jun 06,2022I must admit that I am a very picky person when it comes to shopping, but buying this mattress is one of the best I have ever bought. I have been sleeping on it for 6 months now the quality of the mattress is top notch, very comfortable I no longer have back pain. Sleep sound everynight :) thank you for making the best mattress. I would highly recommend to friends and family .
patrick harrigan
Jun 05,2022a nice old fashioned top quality hand made mattress delivered without fuss and no bull
Mrs Andrews
Jun 04,2022I spent hours Googling mattresses and still remained undecided in my choice. John Ryan's website is amazing and so informative. I was a little concerned about ordering a mattress unseen and online, but the trial period gave me confidence to buy. We have been delighted with our mattress. It is very comfortable and of top quality. It is heavy to turn, but that's probably down to the heavy duty springs and fillings. Highly recommended
newshound
May 31,2022Fantastic customer service and what a comfortable mattress (Artisan 1500). Has transformed the nighttime sleep experience. Thanks so much for making and supplying a super-comfy mattress. Will be bying another for our other bedroom, next.
Hilary
May 21,2022Love our zippered super king mattresses. Would like handles sewn on on each end (not just sides). And zips on both sides too (for maximum rotation/turning potential). But these are tiny quibbles !! Quality and service both excellent.
Monnina of Larne
May 21,2022Brilliant mattress. Supportive in all the right ways and allows bodies to ‘breathe’. Solved my partner’s seemingly chronic backache almost overnight. Highly recommended.
Sam Green
May 20,2022Ordered an Artisan 1500 Single, Medium firmness. Quality of the mattress is excellent. It is firm but very thick, with enough give that it never feels stiff or uncomfortable. Used with a wool protector, the top layer is breathable and stays cool, unlike memory foam. Manufacture and delivery took about 3 weeks. Received a phone call after ordering to confirm that the mattress was suitable. Very happy with my order.
Mr. Jones
May 20,2022Approx 50 days in. Really happy with the mattress. I got the Artistan Naturals with the medium base, was a bit worried it would be too soft for me as I like a firm mattress but it's plenty firm enough. I love it. Delivery was painless and feedback/advice from John Ryan very good. Worth the extra money.
james rolfe
May 20,2022Great service and communications. Awesome mattress (Artisan 1500 Mattress), great quality, very comfortable, basically the best mattress I have ever slept on (in over 50 years). Has done wonders for the back pain I was suffering from every morning, it is now a thing of the past. Thank you John Ryan.
Viv
May 18,2022Would completely recommend this company for service. You have to know what you require as it's not like visiting a bed store and trying various options but they are available to advise.
Liz Rodbourne
May 13,2022Very competent and swift purchase would definitely recommend!
Odeta
May 13,2022Ecxellent customer service, high quality mattress. Very pleased with my purchase
Mildred
May 11,2022After a lot of research for non-toxic and vegan mattress, I bought two Artisan Vegan Latex mattress and couldn't have been more pleased to find 100% plant based and natural mattress that is so good to sleep on and my guests agree as well. Upholstery is luxurious and stitching are very neat. Being a two sided mattress, this will hopefully prolong the mattress life. Customer service (Julie) was very helpful and on top of things from start to finish and was able to accommodate a quick delivery. Julie also provided useful information about the proper bed slat to use. The delivery was seamless and the mattresses were packed properly.
3 Elm Grove (Suite 1), Didsbury, Manchester, M20 6PL, Manchester, GB
https://www.johnryanbydesign.co.uk
North London Resident
Jun 16,2022We bought Artisan Naturals Mattress - King Size Zip & Link, Medium. We bought the divan as well. We replaced an old mattress and divan from a highly regarded brand which, in all fairness, was excellent prior to the past few years. We left it too long. Back problems meant that I wanted the reduced weight of a smaller mattress to turn over. The pre sales advice was excellent and the advisor was very knowledge. I had never bought a mattress online but was convinced by the argument that lying on something in store for a few minutes was not all that predictive of how one gets on with a mattress over time. The delivery was earlier than expected. The delivery partner was a bit inflexible about delivery timing on the agreed day, but the crew that showed up were very helpful and friendly. The mattress is comfortable and supportive. My back is responding positively! I liked it from the first night. The Zip is fine and one does not really notice it when sleeping. The Divan is nice, drawers work well. We have had it for two months or so. It is too early to attest to how it will wear over many years, but first impressions are good. And I am happy to join the 5* brigade - the reviews reassured me that I could spend what is a considerable sum, sight unseen for a mattrex.