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Reviews 134
Anshire
Jan 18,2023This company participates in Tenancy Application Fraud by knowingly making false statements in the tenancy application without the knowledge or consent of the landlord. As a matter of unequivocal fact, Jordan Fishwick and HomeLet UK made false statements by claiming an applicant had a landlord when he did not. Claiming an applicant was a private tenant when he was not and accepting the same NI and Payroll number for the applicant as was provided for the financial referee and accepting the same mobile number for the applicant as was taken for the fake landlord all for the purpose of processing a Fraudulent Tenancy Application. This company also complied with instructions from HomeLet UK the referencing company who are supposed to be fighting Tenancy Application Fraud not to request proof of employment or proof of income from the applicant yet somehow an apparent payslip was uploaded to the Case Log when it did not even exist because a copy could not even be provided to the landlord after HomeLet UK said they gave it back to Jordan Fishwick while Jordan Fishwick insisted, they never received any payslip from the applicant. These two companies Jordan Fishwick are the facilitators of Tenancy application fraud and HomeLet UK were also complicit in accepting as the conditional proof of address an unauthorized NHS letter inviting the applicant to take part in a survey. When asked why this unauthorized document was accepted HomeLet and Jordan Fishwick said it was accepted because the applicant "didn't have anything else" so they did not refer it to their underwriters. So, there you have it, and this is just the tip of the iceberg to what these two agents did. The rental has since been severely damaged not to mention no rent has been paid for the last 6 months and because the tenant was allowed to make anticipatory breech of the AST by telling Jordan Fishwick and HomeLet that he planned to find a home in the Uk as well as abroad and this was not disclosed to the landlord, the Tenant hasn't been living in the property causing a pipe to burst causing tens of thousands of pounds worth of damage. Jordan Fishwick also tried to retrospectively change the terms the agreement (more fraud) to remove their obvious liability. The police are now involved because this tenant has apparently stolen furniture from the fully furnished rental. This case is going all the way to the civil and criminal courts and all those associated with protecting these fraudsters will be named and shamed in the process. If this is post is not genuine as it has previously been claimed, then I challenged Jordan Fishwick and HomeLet to sue me for defamation. I'll be taking a screenshot and copy of this post in case I have to repost it elsewhere.
JohnF
Jan 08,2023Richard and team at JF Wilmslow did a great job for us from start to finish. We contacted them on a Tuesday, by Thursday the house was up on Rightmove with full description, floorplan and photos. By the following Monday we had a number of offers on or above the asking price. As the sale progressed (we were on a tight timescale) Richard continually liaised with the various parties involved and moved them along where necessary. We were appraised of the situation all through the process. There is no doubt we would not have made our deadline without Richard's expertise and continuing input,
Julian Smith
Jan 06,2023We tried using an online agent before handing the reins to Tom and the team at JF Hale after our initial sale stalled. The difference was as stark as night & day, in our experience a good high street agent wins hands down given that 1) JF got the transaction over the line in double quick time, 2) JF achieved a better price, 3) Tom and the team followed up, chased and harried the process to completion - exactly what the online agents didn't do........ We would have absolutely no hesitation in recommending Tom and the team at Jordan Fishwick Hale to anyone looking for a professional estate agent that gets results.
Roz
Nov 16,2022My partner and I are in the process of buying a property through Jordan Fishwick. The agent, Tom, was extremely helpful in organising viewings speedily and at convenient times for us and communicating our offer to the seller. Throughout the process, Tom helped to move things forward, was clear and open, and was easy to contact. We are thankful to Tom and the Hale team and would recommend.
PAUL
Nov 11,2022Although there were difficulties at times Jordan Fishwick and in particular Broghan Wilson sorted everything out very quickly for us as well as Lucy and Simon.. Full marks.
JULIE HARRISON
Nov 11,2022The whole experience from coming to value the property to marketing it was very professional. The staff at the Wilmslow Office were friendly and kept us informed along our journey of selling and buying our new home . Theo and Richard thank you I would highly recommend them
Nathan Jones
Nov 02,2022I can not recommend them enough! I recently sold a house through this agency and from viewings to exchange and completion, it has all been faultless on their part. Richard has always been at the end of the phone to get an update or answer any questions that I had. They are very professional and knowledgeable which helped the process go as smoothly as it did
Thomas Worthington
Oct 01,2022Richard and the team were spot on supporting us with our sale and purchase. Couldn’t have asked for a better service!
Sophie G
Sep 15,2022My partner and I have just purchased a property through Jordan Fishwick and Richard Peck was excellent. His communication was clear and he was always honest with me - even when it was something I didn’t want to hear, which is really important to me. I would recommend Jordan Fishwick and particularly Richard to friends and family
Rory
Aug 18,2022Inquiries about a property via Right-Move and was spammed with unsolicited marketing material from Jordan Fishwich. Emailed to state that a prospective client must provide confirmation of their subscription before receiving marketing material, as outlined by the ICO. Received blunt replies from the so-called director "Martin" that stated I agreed to Right Moves Terms of Use. I agreed although this does not cover them obtaining and using my information for such purposes. Had Right-Move emailed me directly, this would not have been an issue. Right Moves' terms of use clearly state that permission is not given to third-party companies to use this data for marketing purposes and site users have the option to opt-out of direct marketing. Martin Refused to acknowledge their breach of GDPR, so I have escalated my complaint to the attention of the ICO. I suggest they employ a compliance department to ensure they are adhering to data protection legislation.
Shannon
Jul 14,2022Terrible agency! They were completely inflexible with viewing times and then cancelled our first viewing at a moment's notice. After re-scheduling a second viewing, they informed us (once again, at a moment's notice) that they had already let the property out. Will never be using them again!! I'm furious!
Jane K
Jul 07,2022Horrendous service from the Manchester branch from Nick Wan. Nick on the call was extremely rude and unprofessional with a demeaning tone. I asked for some information regarding a property and the gentleman on the call was constantly insulting and insinuating that I could not afford the property, why would I enquire if I couldn’t afford it?!
Sue Kirkham
Jul 04,2022Beware potential renters. On viewing a property, shown around by Debbie, she initially apologised for the state of the property explaining that the landlady was aware and that the property would be fully redecorated and professionally cleaned before I took possession. I moved into a house that had not been in any way decorated and I had to clean and clean, including cleaning the previous tenant's excrement from the toilet. Additionally the property was advertised as unfurnished but I was made to accept and store several items belonging to the owner. On trying to resolve issues later in the tenancy (not managed by Jordan Fishwick but by the owner), Debbie sided with the landlord and said that the condition of the house was perfectly acceptable. So beware that when you are viewing, especially if you are a first time renter in a desperate position as I was, the estate agents will say anything to get the property let. At the end of my tenancy, still getting emails from Jordan Fishwick about viewings, I wrote a very polite email to Debbie to explain I was no longer in residence - I got a very curt reply with no word of thanks. Very poor customer service with Debbie all round although every dealing I had with Jordan in the same team was very good (he just didn't really have anything much to do with my tenancy)
Kim Reed
Jun 24,2022I have read all the experiences regarding maintenance of properties (none existent) the reason being is probably because Jordan Fishwick are terrible at paying contractors for any work they have done. So after speaking to many contractors, they tend to stay away from doing any work for Jordan Fishwick.
Aileen Steel
Jun 14,2022The Manchester branch of Jordan Fishwick deserve a special 5* review. I rented my flat in Manchester with them 2 years ago, and since having a bad experience with my previous agency, they have changed my opinion on estate agents! So professional, very affordable, would highly recommend. (Can't speak for any other Jordan Fishwick branches as I only have a property listed with the Manchester branch). Thank you to the team there, they make my life so much easier and less stressful.
Michelle Sargent
Mar 19,2022I have rented a house through the property management side of Jordan Fishwick for nearly 3 years now & I have experienced very poor service in regards to actioning repairs & replacement items. On first moving into the property I alerted staff to a leak in the outer house that has never been repaired. In November of last year the gas fire in the lounge became unsafe & needed replacing, after numerous phone calls someone eventually came & measured up for a new fire, but I’m still waiting. I expect they are waiting for flaming June to fit it, having left me and my 2 children to shiver through the winter months. Shameful!
Mr Matthew Turner
Feb 28,2022Having been in property owned by Martin Fishwick for 9 years we had been issued a section 21 as we were told the landlord was selling the property. This is absolutely fine and we were told a very long winded narrative about him down sizing his portfolio, etc, etc. Well what a shock the property is now back on the rental market - with new carpets that we were promised 9 months ago. Their entire team is a complete shambles with new rental documents allegedly issued - then when we did receive them frequent mistakes between covering letter and actual documents. Our list of issues with the property were constantly ignored including windows unable to be opened for 5 years and 16 weeks of a hole in our roof so it rained into our bedroom. The issues were always detailed during our regular property inspection. All in all would never recommend or suggest using such a horrific company. Only good thing is we did get our deposit back however the exit report is clearly written in favour of Jordan Fishwick and bore little or no reflection to the photos that we took at both the beginning and end of our tenancy.
Nic
Nov 12,2021Throughout my stay, most of my complaints were ignored till the end of my tenancy, it was left unsolved. Had issues regarding refund of deposit, claims without evidence were made during check-out to attempt to deduct my deposit. This is an unprofessional practice. Some of the issues during check-out had been complained by me when I moved in, but it was ignored. However, for the same issues I raised that were left unsolved, they want to deduct my deposit to solve it for the next tenant. It was totally unreasonable when it was never solved for me in the first place. This caused a huge delay in refunding that took us few months after I moved out.
matt welsh
Nov 02,2021Great service when I had an emergency with a boiler out of action. JF arranged for a plumber to be at my property within a couple of hours
172 Ashley Rd, WA159SF, Altrincham, GB
http://www.jordanfishwick.co.uk
Jared Hall
Jan 23,2023I have used the Wilmslow branch for both Buying and renting properties before, always receiving a highly professional Service, however my last transaction, a property sale, needs special mention. This transaction turned out to be both extremely complicated and extraordinarily long, taking many months to finally get over the line. Through the whole process Guy and his team, especially Richard, who went above and beyond to get the deal completed. Without him, I can honestly say, I'd have closed the whole transaction down. What a fantastic service and I can whole heartedly recommend them to anyone looking to buy, sell or rent a property in and around Wilmslow. A top notch company.