To leave a review you need to be logged in
Reviews 41
Grace
Feb 07,2025Really pleased with the upholstery cleaning of my cream sofa - it looks brand new! Thank you so much!
Sofia Rodrigues
Jun 21,2024We hired the sofa cleaning service and we were very satisfied with the results!
Aarti
Jun 07,2024Highly professional cleaning, excellent service , I will use again.
samaneh sakakha
May 19,2024I had an excellent experience with Keen Clean for my sofa cleaning. The technician was punctual, professional, and did a fantastic job removing all stains, leaving my sofa looking brand new. I highly recommend Keen Clean for their exceptional service and impressive results.
Zhaklina Henci
Mar 07,2024Appalling! If I could I would give no stars. The cleaning woman came an hour earlier than agreed which was fine with me. She spend 2 hours in the kitchen and did absolutely nothing apart from kleaning the cooker very superficially. Today I thought I better check what she did so I don’t make a mistake about her efficiency: on top of the kitchen cupboards there was a paper which she just turned over and pretended that it was cleaned! For two hours she pretended that she was cleaning. Very bad experience! I felt like I binned 51pounds. Very bad experience. Thursday March 7, Got an email about the compensation of 10 pounds if I am willing to remove the review! How insulting is that. I am left quite shaken from the whole experience and ask the agency not to contact me again.
Plamen Petkov
Sep 16,2023We booked a deep clean for a 3-bed 2-bath apartment, with a carpet clean of the carpets and upholstery. We are happy with the results! The whole booking process was very smooth from the first call till the end of the service. Recommend.
Marian Neexley
Sep 14,2023I have used Keen clean for an end of tenancy cleaning, including deep clean of carpets and upholstery. The team did a fantastic job and I’m confident we will get our full deposit back. Highly recommended!
Dhireen Patel
Sep 09,2023Do not use this company at all costs! Awful customer service, deep cleaned in 90 mins left many surfaces uncleaned, claiming all uncleaned bits were damaged. Also lied as to why they did not clean a dishwasher claiming were told that this was to be used later even though it was an empty rental property. When this was raised they offered a reclean after our tenant was due to moved in. When these issues were raised customer service hung up on us!
Peter
Mar 31,2022Great cleaning service and friendly customer service. Recommended!
Louise Sinclair
Mar 20,2022SCAM Avoid using this company! They scammed me of £150 saying they would deep clean the property. I was here the entire duration of the clean. The lady didn’t touch any of the appliances. I literally paid for a very expensive hoover and mop service. They are refusing to give me any money back and they are claiming it’s “impossible the cleaner didn’t clean any of those areas” even though I watched her myself and explained that when I tried to speak with her and question what areas she wasn’t cleaning, she didn’t understand enough English. I am still in shock at how this has happened. I hope this company have the worst karma imaginable.
Jamie Dean
Jan 30,2022Technicians came on time, wore overshoes and brought all needed chemicals and equipment, did a very good job cleaning.
Harley Perry
Jan 27,2022My family have used the companies’ services for more than 2 years and several different services. We have never been disappointed. Not even once. Keep up the good work, team!
Jodi Valente
Dec 20,2021Needed help with move out cleaning and Keen clean was very fast, professional and the quality of the service was amazing, very detail oriented. Will use their services again.
Irina Di
Dec 18,2021I recently booked a deep clean for our flat. Clean, sparkling and better than my previous cleaning service provider. I was really impressed and will continue to use this service in the future.
Sonya Trifonova
Dec 18,2021We needed to have our apartment cleaned for new tenants moving in, and team from Keen clean did a fantastic job! They were very detail oriented and quick! The apartment looked spotless after the deep cleaning. We will definitely use it again in the future.
D
Dec 18,2021Avoid this company at all costs! So unprofessional and rude. Booked them for my mums deep cleaning this morning and she refused to do anything! Once we called the agency they were not being helpful. The cleaner then refused to leave the premises without money, even though she didn’t do anything. So disappointed at the fact that you have taken advantage of an old woman! Should be ashamed of yourself.
Chloe
Sep 26,2021Ok cleaning, had to go over some areas again. Unfortunately the cleaner smoked inside of the property. There was a strong smell of cigarettes when re-entering through the front door. When filling a complaint with Keen Clean the phone operator denied all allegations without explanation, was very rude and unprofessional. After I had communicated the situation with my landlord. Keen Clean, who were copied into the email, responded with an email attempting to put the blame on to myself. I have never had a customer experienced quite like this. I seriously hope they do not treat all their customers with such disrespect.
Ben Lewis
Feb 07,2021I have booked an Oven cleaning last Monday. Highly recommend.
Elly
Jan 19,2021Thank you Keen team for helping me with cleaning my home after the building renovations. Absolutely the best!
8 Melbourne Road, Wallington, SM6 8SA, London, GB
http://www.keen-clean.co.uk
Nikki Gardner
Mar 18,2025Very reasonably priced for sofa cleaning. The guys were really lovely and got straight to it. Very happy with the result.