I shop at the Anaheim location and they always are happy to see people everybody there make sure to say hi to somebody that walks in. they work as a team and are very helpful. If I’m asking about a product and the person I’m dealing with is looking up the price for me and somebody else is not busy they’ll run and grab it and drop it off so I can see what I’m looking at. I really like that everybody there seems to be about customer service
When I went to pickup my online order, they said we don’t have the part you ordered. I asked why didn’t anyone call me? I put the order in 3 days ago! I drove 25min to North Hollywood pickup my order and had to cancel my appointment with my client that day. I lost about 1/2 day. From now I will call them before I go for online orders. This is very unprofessional and unacceptable. You need to be more proactive about your online inventory.
AAAAAAAA++++++
VERY HAPPY WITH THE SERVICE.HIGHLY RECOMMEND
We can order everything in this website
Your crew in NOHO is the best in customer service. Arsen is always going the extra mile to get my orders processed and out the door. Arthur is also very knowledgeable and extremely helpful. Ed also very helpful and always get's me on my way with my product. Steve is the best tech support and has never let me down. Always called back and followed up on tech questions. Luis is great and can be a good reference for any product questions. Glendale, L.A., and Woodland hills stores are also very good and i wish Sylmar store was still open because it was close to my house. You have great stores and best customer service. Efren Ramirez
Customer Service excellent. Helpful w/ questions. Bruce at N.Hollywood helped me greatly w/ a problem we were having and found a solution!
Always great customer service, availability and timely shipping
Excelent service
They have a great selection of cameras and related tools needed for installations. Customer service is great too and staff is knowledgeable about their products.
Great fast service
I actually want to go out of my way to do business with KOA, because its refreshing to see the staff actually care about making sure all my needs are met. Keep up the great service... Jim Whitten, I-Install-It
Great service with knowledge of the product.
we were trying to be a dealer via you . has a $35,000 order ready to go. no credit , all upfront money. your application dept refused. that was pretty arogant . we deal in electronics and other merchandise . i reached out to your applications dept and never got a return call. yes , you may be rocking now but there are ups and downs in business. big mistake.
Rejected my account, guess I will find different vendor to buy cameras.
You rejected my account.
Great workers and a great place! Excellent supplies.
The sales reps are very friendly. The prices of the products are very good. I am now purchasing all my networking products from KOACCTV.
We were denied business with them tried to call them back and did not get a response as to why we were denied. I’ve been in business 3 years and never had a communication issue with a supplier before.
customer
Jul 07,2021The guys at the LA branch are great!!!