KOA E.D.I.

Hosted by David Simmons

4.0 (110 Reviews)

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Reviews 110

4.0

Out of 5.0

customer

Dec 13,2020

OK Prices and selection, but poor customer service and poor communication with customers ruins any credibility and I will think twice before I use them again

customer

Dec 06,2020

Everything was fine, but the order time takes a little but too long. Would be better if it was faster

Matthew

Dec 05,2020

Friendly folks to work with, multiple locations for distribution, great product lines. Website can use some work, cost 1 star.

Better Depot

Dec 02,2020

Thank you . Great service

customer

Nov 04,2020

Great selection and all the staff are very helpful. My only issue is with a couple of recent online orders and inventory issues. Online says in stock, but in store not actually in stock at the location I wanted to go pick up at which is close to me. After placing my order, I ended up not getting communication on status of order, just a confirmation I made the order. Waited for a while and no communication on the status. Would think online orders would be checked, stock checked and communicated to the customer. If I had ordered for shipping, they would have sent me the wrong item. Luckily I always go to pick up my orders as I caught it right away, but the last 2 times I ordered online the experience was not the way I had expected it to be.

customer

Nov 01,2020

Excellent service as usual.

Eric Adler

Oct 15,2020

Great service. Easy to work with and fast....

Patrick Buckley

Oct 04,2020

The positive is showing stock levels and at what warehouses all of the products are. The negative is the check out process. It is cumbersome, incomplete and unreliable. I have on more than one occasion canceled an online order I had made for no other reason than the checkout wouldn't process my request properly (wanting to willcall, paying for the order with terms, etc).