To leave a review you need to be logged in
Reviews 115
Mr Paul Sullivan
Jan 17,2024Gillian is really helpful and understanding about clearing deceased relatives house. Gave and explained a proper quote. Arranged date and time and arrived promptly and did an excellent and efficient job. Would definitely recommend.
Peter
Jan 17,2024Great promt service Excellant price
Deb
Dec 07,2023First rate removals! We booked Gillian and her team after our mum passed away to remove her furniture. Gillian was so friendly and professional which was such a help after what we had been through. They even disconnected her cooker and washing machine on the day. Everything left clean and tidy. Would definitely use them again.
albanian
Dec 06,2023I was impressed with Gillian's comprehensive survey visit and accepted her quote. On the day she and her two men worked methodically throughout the day to clear our house and shed. They were friendly and competent and cleared extra items not identified by me at the survey without quibble or additional cost. Very happy with the service.
Anonymous
Nov 27,2023The Langley team arrived earlier in the week at the property to preview the job and subsequently gave a quote. They agreed to come later in the week to do the job of clearing possessions within the house. When they arrived later in the week, they were in the house for 5 minutes. And stormed out stating they could not complete the job anymore. No more possessions had been added and had even been sorted into piles so would be easier to clear. no further explanation was given and was very disappointing as this left us with no option so we had to frantically call around to find an alternative.
Patricia Lewindon
Oct 03,2023I met with Gillian and was immediately confident that she and the team would be able to carry out the job. It wasn't an easy one but they did everything I asked them to do. I would recommend Langleys to anyone wanting their premises cleared thoroughly and quickly.
Stuart Adams
Oct 03,2023Langleys came on site to discuss our requirements and explained their service, which was very helpful. On the day of the clearance they worked efficiently and tidily. Very pleased.
Mike Evans
Oct 03,2023Excellent, excellent!! Prompt, professional and friendly response to our urgent need for a flat clearance. We couldn't be there on the day so Gillian arranged everything ! Highly recommend.
Mary
Sep 16,2023Gillian and the team were excellent, very efficient and so kind and helpful. We needed to clear out my deceased brother’s property and the service they provided was amazing. Everything was sorted and packed up quickly and we felt they were friends by the time they had finished. They did a good job for a good price. I would definitely recommend them and use them again.
Brian King
Sep 07,2023Very good service and were a pleasure to deal with !!
Helen Joyce
Sep 07,2023So helpful and kind, couldn’t do enough to help us, would really recommend.
Olivia Trimmer
Sep 06,2023I will definitely use this company again and am happy to recommend them. Very nice people to deal with and they cleared an entire garage full of junk so quickly, I was amazed.
customerDon
Aug 23,2023Cleared out my cousins house. Hot day so not ideal working conditions but did a good job and nice people to do business with. Love the compliments I received for my black mini skirt
John de Lange
Aug 12,2023Langley's saved the day! Faced with a sudden completion under difficult circumstances they came along immediately and stripped the house ready for sale in a few hours. I would certainly recommend them for courtesy and efficiency.
Mrs Susan Powell
Aug 10,2023Gillian was so helpful and patient. It was difficult and confusing with several of us trying to sort mums house out from a distance.
customer
Aug 09,2023They quoted me a fair price, turned up on time and cleared out everything we needed them to move within just a few hours and didn’t try to charge us any unknown “ add-ins”
Ms Patient
Aug 09,2023A lovely personal service at a stressful time - thank you.
wendy Russell
Jul 08,2023I would highly recommend this company for their professionalism and prompt service. They came to clear a property abandoned by a tenant which was left filthy and full of discarded furniture and junk, some of which was rotting and very unpleasant to deal with. They removed everything very quickly and efficiently and the price charged was very reasonable, especially considering the nature of the job. I could not have wished for a better service.
Laura
May 29,2023A sympathetic house clearance, very efficient and professional. All very friendly and I would highly recommend them to any potential customer.
Rachael Hall
Mar 19,2024My nan sadly died recently. I asked them to quote to clear her house. Gillian arrived all friendly and seemingly kind & understanding at a really awful time. She even hugged me when I cried, I was so close to my nan, this was a horrible thing to arrange. Gillian asked so so many questions, again I assumed this was because she was kind!! But no her only intention was to rip us off. She quoted £8,500 to clear the house (5 days work). When I raised lots of queries suddenly she was able to do it for £4,000. I now have a quote from a really nice honest company for £1,600 (2 days work). Shame on you Langleys, I hate to think how many vulnerable people you have taken advantage of in your 30 years of trading!! Such rotten people!! :( :( Now that Langleys House Clearance has responded I feel the need to add more specific information. I confirmed to Gillian that I seem to remember removing asbestos years ago. It was removed so not sure why this would even come into it. On checking with my mum, the council had checked & there was never any asbestos at the property. This was never confirmed to Gillian as I stopped dealing with her as soon as I realised her intention to rip us off. Langley house clearance was recommended by a family member. However Langley House Clearance charged them under £900. Therefore I do not believe they ripped off my aunt, which is why I asked them to do a quote. Gillian did not provide a comprehensive quote as suggested, which is why this arose. There was no breakdown of the extortionate £8500 charge which gave any justification of why we were being charged so much. Gillian had implied that they would incur substantial amounts of commercial fees to disregard of much of the items. However no amount was specified on the quote. When I queried this costs, Gillian advised it would be lots of vans and could only take one tin at a time. I have no idea what this means, but I would expect to see an actual monetary cost. A company claiming to be this professional should be able to provide a breakdown of this actual cost. The lovely company that is completing the work, genuinely have a great reputation & will dispose of everything professionally, ethically & legally. I have no interest in talking to you any further. I need peace in this moment, we have so much on our plates. I'm extremely sad you could take advantage of people at there most vulnerable. I hope this interaction will make you think twice before ripping anyone else off.