Laundrapp

3.5 (890 Reviews)

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Laundrapp is the UK’s leading online laundry and dry cleaning service, offering unparalleled levels of quality cleaning right across London and in 16 towns and cities in England and Scotland. Our top laundry service replaces the need for using your local laundrette or dry cleaner and offers a quick and convenient pick-up service direct from your home. Our free, award-winning app is available on both iOS and Android devices, however, you can also place your order online through our website.

Reviews 890

3.5

Out of 5.0

Yas

Nov 28,2019

Great service and laundry comes back perfectly clean

Tahmid Alam

Nov 28,2019

Very convenient and reliable service. Highly recommend!

Aziz

Nov 27,2019

I like the ease of having someone pick up and drop my dry-cleaning from home. Pick up and delivery were both on time. I like the phone calls when they arrive earlier than expected to check that I am home. The drivers have always been courteous and I have had no problems with my dry-cleaning.

CMP

Nov 27,2019

Great service.

Anthony

Nov 27,2019

Generally good service (have yet to lose a piece of laundry of mine), but very expensive (more than other services) and a persistent refusal to update the app to allow scheduling return delivery for a week after collection (ie collect on Monday, deliver the following Monday. The app is nonsensically limited to deliver max 6 days later?!?). UPDATE going through my linen I’ve come to realise a number of items have gone missing over time, pillow cases part of a set or top sheets and duvet covers. Generally replaced discretely by some standard white item... Never noticed because they would go straight from the bag to the cabinet and the housekeeper then changes the beds. Now I have a wide range of mismatched bed linen. Stopped using them entirely. Not economically worth it.

Quality service and also the delivery

Nov 26,2019

Laundry Beautifully done and folded. Delivery friendly. Would recommend.

Alice

Nov 26,2019

We've used Laundrapp a few times now - it's always very easy to arrange, and haven't had any problems with pick up or drop off. Reasonable prices, often matching or a few quid cheaper than our local drycleaners (still always worth looking for a discount code!). Would recommend.

BL

Nov 26,2019

Very happy with the service. The drivers are great at keeping in touch and always helpful and polite.

Max

Nov 26,2019

Very convenient service. Laundry is usually collected and delivered according to schedule and is, generally, well taken care of.

Rui S

Nov 26,2019

Ok service, but it's frequent that my shirts are too wrinkled. Price is also ok, but could be slightly lower to be more competitive. There are gaps in the service, like iron-only for trousers not only shirts. Despite the apparent negative review (not intended as purely negative) I would still recommend it, and for now will continue using their services.

T Nield

Nov 26,2019

Great service. Very convenient. Use regularly for all dry cleaning and odd bit of laundry.

Jimmy Brennan

Nov 26,2019

Garments are perfectiy cleaned .even the smallest items are given their own hanger ie belts . The delivery drivers are so polite and helpful.it's a great service and an asset to busy peop!e like my wife and I who have not got the time to drive to a cleaners Many thanks Jean Brennan

JonCooke

Nov 25,2019

I used Zipjet once or twice a month. last week again I went to order via the app and it pointed me to laundapp All ok so far however on receiving my order I have to ask if you are on a different planet to the rest of us as every piece of laundry was in a separate plastic bag !!! Pair of socks - separate bag for each !! Underwear- separate bag for each !! On top of that the whole lot was tied up with a thick plastic tie that had to be cut with scissors! You also failed to leave me with any bag to put washing in as Zipjet used to do ( and that was reusable) I will not be using you service until you can confirm you have a policy to reduce plastic use Jon Cooke

Joel

Nov 25,2019

Efficient service and either on time or mostly early

a mck

Nov 24,2019

On time for collection and drop off. Reasonably priced for excellent service

MW

Nov 24,2019

Always on time, quick turnaround, and easy to shift the pickup times (which helps my erratic schedule!)

Nadia

Nov 24,2019

I’ve made 2 orders on Laundrapp and happy both times. Got 2 super king duvets washed, great service, duvets came back nice and clean - happy customer!

David

Nov 23,2019

Great service!

Skinflint

Nov 23,2019

I only ever use Launderapp, pick up on time, deliver back to me within the specified chosen times. Arrive with clean ironed clothes or bed clothes. What more could you ask for?