To leave a review you need to be logged in
Reviews 74
Milad Minooei
Oct 06,2023Great experience The team was fantastic helping us thru all the process And Jami in particular was very sweet and explained us all in details We get to drive our new car very soon and we can’t wait 🤩
Graham Holder
Sep 15,2023Booked to do a test drive and when we arrived after 2 hour journey they weren't expecting us, there was nowhere to park, the road was closed and a test drive in Acton is pointless as you can't go over 20mph anywhere near there. It took 10 mins just to negotiate the first traffic lights when we left. The car was damaged and had not been prepped or valeted. There was no apology they just shrugged and implied that we should have known that you can't test drive their cars!
Christopher Hare
Sep 01,2023Not to be trusted. Agreed to buy car, the faults identified when the deal was agreed could not be fixed in a timely manner so, at their request, I accepted a deposit refund. Well surprise surprise after considerable communication it never arrived. Had to claim back via credit card. Dealt with the manager Arran who can't help but lie to you Avoid like the plague
CRP
May 16,2023I paid a deposit (which I was told was refundable - and I had this confirmed in writing) before viewing a car I was interested in. After seeing the car I decided I didn’t want it and asked for the deposit to be refunded. I was told sure we’ll refund it first thing tomorrow. I was not refunded. It has now been nearly a year of asking for a refund and nothing. I have now had to involve lawyers to try to get this sorted. Very disappointed.
Ros Porter
May 07,2023The whole buying experience was seamless. The presentation of the car upon delivery was 100% and their communication was excellent, kept us updated regularly. When we next change vehicles they will be our first port of call. Thank you.
kenny hoque
May 05,2023I made an appointment to view a car driven almost 2 hours I ring them to let them know I was here when he tells me there’s someone already there to see the car! When I asked what happened to my appointment his exact words were “ my friend you didn’t leave a holding deposit “ and hung the phone on me, absolute disgusting attitude!
Rajesh Pore
Mar 10,2023Excellent service!!
Alex.morphie
Jan 10,2023Super smooth process and really helpful staff. Ilyia was very helpful and helped with the test drive. Satisfied with the car and the service level, will use them again.
HamiAgro
Jan 09,2023Meti was amazing at helping me get my car , super friendly , great banter , glad to be back on the roads :)
customer
Jan 05,2023My experience was great, Metti is such nice person. Made sure I understood everything and made the whole process of getting a new car very easy.
Jerry Shawn
Jan 03,2023I bought a ford from Lennox, they were so friendly and professional, this company is my first choice for future purchases.
customer
Jan 03,2023I bought my first car from Lennox Auto. A friend of mine introduced Lennox to me. In terms of car prices, Lennox offered a better price compared to other car dealers. In fact, the reason for my purchase was the better price than others.
customer
Dec 30,2022I purchased this Lexus nx300 from Lennox Auto and thank you for the professional and fair Lennox sales team.
63 North Acton Road, London, NW10 6PJ, london, GB
http://lennoxauto.co.uk
Yashan Gurung
Dec 01,2023I traveled for an hour to visit this dealership after scheduling an appointment to view a specific car. I was impressed with the vehicle and promptly placed a substantial deposit. Following that, I secured third-party financing, and the complete payment was sent on the same day. Unfortunately, my satisfaction turned into disappointment when they contacted me the next day, informing me that the car had already been sold the day before, leaving me with no options. This not only negatively impacted my credit score but I now also have a 30-day waiting period before I can reapply for financing. I strongly advise against dealing with this dealership to avoid wasting time and facing delays in acquiring a much-needed car.