Very impressed with London Luggage. My order arrived super quick. There was a manufacturing problem but LL dealt with it quickly and professionally. Communication was excellent and no hesitation on their part in sorting the problem out. We accept that Problems can occur but it is how retailers deal with them that counts. I would have no hesitation in using LL again or recommending them.
Absolutely thrilled with my experience purchasing from LondonLuggage! From start to finish, everything was seamless. The quality of the luggage is truly outstanding – it's clear that a great deal of care and craftsmanship goes into each piece. The material is durable yet stylish, and the design is both functional and chic, making it perfect for both business and leisure travel. I was particularly impressed with the attention to detail, from the sturdy zippers to the thoughtfully designed compartments that make packing and organizing a breeze. The wheels glide effortlessly, which makes navigating through airports and train stations much easier. Moreover, the delivery was incredibly quick! I ordered my luggage on a Monday and it arrived by Wednesday morning, well-packaged and in perfect condition. The customer service team was also very responsive and helpful when I had a query about my order. Overall, LondonLuggage has exceeded my expectations, and I would highly recommend their products to anyone in need of high-quality, stylish, and reliable luggage.
Excellent service Arrived promptly Well packaged
Quick delivery and great product. Very professional service. Would recommend.
Delivery was well organised and good communication. Very pleased with the luggage
Suitcase was a great price compared to other sites and was delivered quickly.
Best price anywhere on the net
Great service and prices
The suitcases arrived in good time. The cases are a good volume and have 2 separate sections which is useful if being used for 2 people
Competitive pricing and great customer support. Had a issue with my order where an item was missing, but customer support rectified the issue for me very quickly. Would purchase from again.
Prompt and very helpful service when delivery was delayed. Luggage delivered by black cab when regular delivery services ran into problems.
I have now bought four Samsonite suitcases from London Luggage. I like the 10% or 20% discount which is often available, as well as the free monogram service on some items. Delivery is fast and reliable. I definitely recommend London Luggage and will be making another purchase in the future.
I made an odd request and you were very helpful. I wanted a suitcase that is not available in the US. I was able to have it delivered to your retail store in London. I was only in London for one day and was able to pick it up and take it back to the US the next morning.
Excellent service. My backpack was delivered the next day.
Delivered on time and good price with free gifts.
Speed of delivery was good but package seal was broken and it was a little smelly inside but the product wasn’t damaged or anything.
Good price, swift delivery.
Quality product, for a great price, delivered exactly when they said it would be.
Very competitive price of branded luggage, and therefore bought from London Luggage rather than Amazon. Prompt delivery and I definitely recommend this company,
customer
Aug 21,2024Outstanding service. Thank you. D