Loop Mobile is a premier destination for refurbished Apple products and accessories, offering a wide array of iPhones, MacBooks, iPads, Apple Watches, and others.
Our commitment to quality is evident in the rigorous 75-point check, ensuring each device is fully functional. Customers can enjoy substantial savings with discounts up to 70%, coupled with the assurance of a 12-month warranty.
Loop Mobile's eco-friendly approach is notable, contributing to reduced e-waste and carbon emissions.
We aim to deliver great customer service, and a simplified grading system for their devices, making shopping for refurbished tech both affordable and reliable.
For more detailed information, please visit our website at https://loop-mobile.com
I have returned the product and can’t get my money back.
Wonder experience with loop. Phone call s in excellent condition and it shipped really fast. Had phone in my hand 2 days after I ordered it. Will be buying my granddaughter an iPad next.
It's an amazing seller
Quick shipping and the Iphone 12 pro max I received is working very well.
I ordered my phone on a Friday at August 12th and it said that it would get to me in about 1-2 business days because I chose the FedEx 2 day shipping. I understand that this wouldn’t ship immediately. I thought was going to ship on Monday but wasn’t till Wednesday when it was shipped. Also, I was told I was gonna get updates about my shipment but I didn’t get ANYTHING. The only thing I saw was that my order was placed nothing else. On Wednesday, If I didn’t complain about my phone not coming or saying I would never use Loop mobile again. I don’t know if would have got my phone or not or it would came much later. Furthermore, my order came a week later after my order and that was unacceptable especially when I didn’t get any update about my order AT ALL. So again as I mention in my complaint this will be the last time I order anything on Loop Mobile.
fast delivery, phone works very well and great costumer service.
I received 3/4 of the correct iPhones. 1 completely different color was sent. 1 phone had a third party non functioning camera installed. One phone is covered in sticky stuff and scratched up. I have been reaching out for 4 days now, to return them. No response. No updates.
My phone is working good now. The problem was eith the password. The phone is ok.
I paid $400 for a used little phone with a lot of scratches on the screen…..not worth the money….
Watch came in mint condition and shipping was fast and easy. Love my new (used) iWatch!
Watch came in excellent condition and shipped quickly. Highly recommended!
They said that the battery was at 85% of its capacity, I know it is normal for it to last less than new watches but the battery lasts less than 5 hours. it's totally lousy
Good service for less money. Entertaining to interact with. Proactive company. Seemed too good to be true but it is true. Tried it...liked it...owned it...keeping it. No looking back.
Received delivery and phone was in pretty Pristine condition. Completely satisfied with order. Definitely recommend them.
Purchased an iPhone 12 in super good condition. Delivery was fast and on time. The phone works great, no scratches at all. Works like a brand new phone. Thank you Loop Mobile for providing a great phone at a great price! Will definitely shop with you again in the future!
Great service, everything perfect 🤩
Good buy at a great price. Product was as advertised. Shipping was quick and easy.
Great value and good shipping time. It came two days sooner than expected. The product is great and it works well, even though it is refurbished.
UPDATE: I was finally able to reach someone via this email address - info [at] loopmobile.us - and get a return sorted out. About a week after shipping the return, I got confirmation of my refund. I guess I'd just say shop at your own risk here, and know that the customer service phone line is kind of a dead end. Will recommend Computer Overhauls again as a good and reputable small business with quick shipping and good service. -- Ordered a MacBook Air from Loop Mobile. After reading a handful of negative reviews about customer service, I figured the majority were positive and the price was right. It arrived in about 3 days, and when I opened it, not only was it packaged very loosely, it was not the computer I ordered. I immediately called the customer service line but countless attempts at different times of day have been answered by an automated "There are no agents available to take your call" message, and my email has gone unanswered for several days now. Luckily I did a payment plan, so only a portion of the cost is lost so far, but 3 additional payments are due to be drafted from my account for a computer I didn't order and don't want. I'm trying to return the one that was mistakenly delivered and just cancel my order for a refund, if someone will respond to me. For other customers, I'd recommend Backmarket (though they sell through there too, that's where I initially found them but prices were cheaper to order directly through the site) or Computer Overhauls instead.
Karen Johnson
Sep 05,2022Product was on time and looks great! I actually bought it for a Christmas present, so it will not be used until then. Hopefully it works!