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Authentic Designer Resale
Reviews 293
Seonaid O'Neil
Dec 12,2020I have had nothing but excellent service when I purchase from love luxe, the amazing priced quality items, the perfectly wrapped box and then a handwritten personalised note thanking you for the purchase. That little touch of great customer service has made me return again and again
Nicola Eadie
Dec 11,2020Super fast delivery and item is fab! Package comes wrapped up beautifully.
Samantha
Dec 04,2020Fabulous service and products. All excellent condition and wonderfully packaged for a decadent gift
Vicki Fear
Dec 04,2020Fabulous products and brilliant customer service! Item arrived quickly, exactly as described and wrapped up beautifully. Thank you so much!!!
Nedka Nedka
Dec 04,2020Fantastic service! Beautiful bag 🥰
Trish b
Dec 04,2020Excellent service. Well packaged. Goods fantastic
Lyndsey
Dec 04,2020Excellent service.
Gayle Wintrip
Nov 28,2020Ordered a couple of different pairs of Loubitans which sadly didn’t fit. Returns process was straightforward and a different pair were despatched upon receipt of the first pair being received back. Did this a couple of times until I found the right pair that fitted. Excellent communication throughout. Sizing advice and guidance too. Highly recommended.
P.R Allen
Nov 20,2020Customer service is always amazing!
Carlo Fusco
Nov 20,2020Great dialogue and excellent products, received wrapped beautifully.
Amy Surguy
Nov 20,2020Fantastic Quality!
Chris Loughrey
Jul 30,2020There's not many reviews here from guy customers buying for themselves so I'll contribute my pleasant experience. I've finally received my brand new Burberry Kensington trench coat today after availing of the Lay-Away service back in May. It was in brand new condition just as Charlotte said it would be. I was afraid there might be some blemishes as it's such a light honey colour but I couldn't find any. Looks much better in person than the photos. An added bonus was that it included the premium wooden Burberry branded hanger that they use in their stores (not the cheap non-branded plastic ones Burberry includes with online orders of their Trenches). Charlotte was very responsive and offered me a PayPal invoice which allowed me to pay whatever I liked throughout the three month Lay-Away which automatically deducted against the original balance each time I paid off which made it very convenient to know what you owe without needing to contact Charlotte every time you make a payment for her to adjust your balance. This service made me feel less guilty about 800€ on a trench coat. I loved the person touch of including a thank you card addressed to me with a 10% discount off my next order (which can be a bit saving when it comes to big ticket items and which no doubt I'll be using before long). I had it shipped to Ireland for 25 pounds and only took 3 days. A great service for many of us Irish customers who find most British companies won't ship to Ireland or elsewhere. Love-Luxe is a great asset to the Luxury and designer community which can be really trusted to deliver what you expect, a quality rare in this e-commerce age where what you get often isn't what was described. I highly recommend this company with a personal touch and for anyone cautious or worried about spending big money with a small company. I was cautious and took a chance but everything worked out much better thrash expected.
Miss Isabella Brewer
Dec 31,2020I bought a beautiful Louis Vuitton purse and it was just perfect! Came really fast was in perfect condition and wrapped really well so ensure it wouldn’t be damaged. Really recommend buying from this company