To leave a review you need to be logged in
Located in the heart of Hong Kong's Central Financial District, LPM is one of Asia's largest and most trusted Precious Metal Retailers. Now celebrating 7 years in business LPM understands the needs of Gold & Silver bullion investors. LPM carries a wide range of products including but not limited to popular newly released silver coins, gold bullion, certified coins and the newest and most innovative collectible numismatic issues.
Reviews 13
Nelson Wong
Jul 08,2024Sold silver significantly under spot price. The sales said 一口價，唔鍾意可以唔賣。 Questionable attitude in my opinion Rejected closing my account on spot afterwards
Barons of Bourke Street
Aug 29,2023Terrible company to deal with. Run late on international fulfilment of order, then tell you they can't supply and offer a cancellation where they keep your money and you can buy something else off them in the future. So a credit amd not a refund. Please don't buy from them. Nothing but trouble. You most likely won't get your money back.
DKMZONE GLOBAL-
May 23,2023After 3 weeks of negotiating a deal to finally finalize a buy of a bundle of 8 coins and silver, and some golden bullion coins, and making a digital booking for 3.15 pm (9 days prior to yesterday), things went haywire. Around 5 foreigner customers and myself and 1 local Hong Konger were made to wait 1.5 hours with no explanation given. SIMPLY needed to drop off a cheque and some cash to pick up my order. Untrained staff and horrendously bad service. Best to buy on discount and ship locally in Hong Kong as service is the worst I have every experienced in Hong Kong.Common sense isn't common here what's so ever at all, and no follow through.
Mr. S
Mar 27,2023I guess, they don't looking for customers. I asked them two simple questions, if they buy Gold from customers who had not yet bought from you in the past and if they can transfer the money to my Hang Seng bank account via FPS. They give me an answer for a question which I didn't asked. By the way, they also charge UDS 50 for a simple transfer within HK! USD not HKD!!!
David Carozza
Jul 05,2022Worst company ever! I have bought over 40k in metals from them in less than a year. I always wire the money but now because of some 3D-1 secure requirement for a credit card they won’t even allow me to place an order. I requested that they just allow my card to be officially declined but they won’t even do that. It is unbelievable how horrible this company is!! They can care less about your business and they will do nothing to resolve a simple issue like making sure your credit card company sees that you are making an attempt to make a purchase so they can correct the issue. I have delt with many bullion site and most don’t even require a credit card when paying by wire. I have made 21 purchases since September of 2021 and all by wire transfer and they still won’t work with me. The only thing Conclusion I can come too is that they are racist and don’t want the business from a biracial American
Ryan
Apr 11,2022Had a very bad experienced with LPM which forfeit 15% deposit for my first purchase. Have no idea why 1st transaction just deduct 15% deposit which is not full amount and all remind email was go to junk mail. When I noticed the issue already immediate pay for the amount and proceed for the order but they informed cant reimburse the deposit. Be careful as LPM just work like a scam website. I won’t be dealing through them again.
Ken
Dec 29,2020Good customer service and good selection of gold bullion coins but (1) premiums are a bit high compared to what one can get in the US and UK so therefore might be cheaper to buy abroad and ship to HK and (2) LPM is a bit cheeky with the gold "spot" price they show on their website as they do not state a source and it is consistently about $10/ounce higher than the futures contract or London gold price which I think they do to make their premiums look smaller than they are.
Disappointed
Nov 24,2020They have no problem selling gold but they didn’t save my purchase records and then charged me a huge premium on buy back. I won’t be dealing through them again.
Sven Graf
Jul 15,2020Great China Dollar Coins , Congrats for this Vintage Series
Justin Mehoni
May 07,2020Polite customers service and so on but at the end of the day they need to spend some money on upgrading their IT systems as it is clearly sub standard - took so long to open an account, which they state is operational, but does not let one log in ! that I gave up. And I am not some technophobe. Save yourself a week of headache and wasting your time with forms. And if they can't get that right then I am nervous to send them any $$.
Ly
Jan 25,2020The LPM team is always friendly and helpful. I'm a regular customer there and in their office in HK they really take the time to fulfil my wishes. The prices for the products are very attractive, but mostly you have to act fast. ;-) Without a doubt I can recommend this company.
Jan K
Mar 23,2019My go-to shop in HK, have been buying from them for over 5 years, even after I moved out of HK. Wide variety of coins and usually OK prices, good (but sometimes slow) customer service, good location in Central, but also reasonable international shipping costs (in which case their packaging seems designed to withstand a plain-crash). Only complaint is the rip-off premium for small silver quantities (Sometimes you just fancy a coint without wanting to buy 100 of them, but no negotiation even if that is part of a larger purchase). Note: avoid USD payments, as their bank deducts about 9 USD in fees.
26th Floor, Two ChinaChem Central, 26 Des Voeux Road Central, , 00000, Central, HK
https://www.lpm.hk/
Caitlyn
Feb 21,2025Plenty of live stock for selection in their showroom with price listed on the website clearly. best offer for major coins and bars in hk as far as i know.