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The Mac Store Group has been providing the very best Apple Mac and iOS devices since 2014. We sell both new and refurbished systems to consumers and small to medium sized business.
We understand reliability is the most important aspect of buying a computer or tablet. All of our systems go through a rigorous 22 stage testing procedure.
We offer 0% finance with our partner DivIde Buy. Divide Buy is available on all of our refurbished products. *Finance subject to status - please see our t&c's.
Reviews 980
Hannah Newberry, The Leaf Agency
Oct 14,2021The team at MacStore were very helpful during online chat to decide what computer I should get. It arrived sooner than expected and their price was the best and I did some serious research!
Adrian
Oct 13,2021Excellent service. Item delivered much quicker than the advertised time. When I had a problem getting the computer set up a telephone call to Mac Store UK quickly resolved the problem.
Nick Bennett
Oct 13,2021After a slight hiccup with the wrong tracking information being sent to me, the iMac arrived on the day stated. Excellent customer services from Jon and the team. Cannot fault the experience whilst on the phone (so nice to converse with a human instead of a chat bot!) and the follow-up emails. Would recommend buying a Mac from the Mac Store UK especially when delivery of an equivalent machine from Apple in the UK was more than 28 days. Only 6 days after ordering, I had delivery of my new iMac 24inch M1 and it's fantastic!
Mandy n Jon COOPER
Oct 13,2021Fast efficient service, customer service was really helpful even before I purchased! Please with the Mac and delivery was on time packaged well also
Erhard Kaltenborn
Oct 12,2021Thanks for nice contact, good working and quick deliver. Every time again.
Joe Caruana
Oct 11,2021good service, good communication, good prices. unfortunately because of dhl bad service, i had to cancel my order.
n denham
Oct 08,2021Good price and arrived on time.
JG
Oct 07,2021Excellent fast turnaround and ease of purchase.
Paulo
Oct 07,2021Great service. Fast delivery. 👏👏👏👏👏
George McCormick
Oct 07,2021Excellent service from start to finish, would definitely recommend 👍
Chloe Wilkin
Oct 05,2021Excellent customer service from a lovely lady called Genevieve. There was an issue with the iMac I ordered so the technician wasn’t happy sending it out, which I appreciate as most companies wouldn’t have that level of care or concern. So Genevieve gave me the option of waiting for it to be repaired or a new iMac they had in stock with a very similar spec to the one I originally ordered. I went for the new one and received my iMac the next day. Genevieve was so lovely and understanding on the phone, I applaud her customer service and greatly appreciate her help. Thank you so much! My iMac works perfectly and is in immaculate condition.
Christoph Ellermeier
Sep 27,2021best Price and fast delivery
William Sumners
Sep 23,2021Great product supplied at a great price.
Valerie Mackenzie
Sep 21,2021Easy to order and quickly despatched in order for us to receive it the next day.
Erick Hayden
Sep 14,2021I was very happy with my service from the MacStore UK. They had cancelled a computer order on Amazon because it was listed incorrectly. Luckily I found another model on their website. They were kind enough to send me an email after my order and asked if I was happy with the different model from the initial order. They were also quick to replace the mouse that arrived with a crack in it.
Daryl Leigh Lynn
Sep 08,2021As a media composer, I needed a machine that wouldn’t let me down. I opted for the Mac Pro 6,1 with upgraded 128GB ram and a 2TB SSD - this thing is flying! Within 2 days of payment, it had been built, shipped and up and running on my desk! Overall a very fast and stress free experience. Genevieve was very helpful answering the questions I had. I would definitely recommend!
Customer
Sep 07,2021The order was supposed to arrive the next day, it did not. Had to call Mac Store UK several times to ascertain where this order was since the designated courier claimed they tried to deliver but our CCTV proved they clearly did not attempt any delivery. Mac Store did say a couple of times during the day that they would call back in 15 minutes and an hour, they didn't bother to call back we had to keep calling them to get updates. The customer service was rubbish if you say you will call a customer back within a certain time then as a customer that is what we expect. This failure didn't happen once it happened on at least 3 occasions which meant we had to spend quite a bit of time getting updates instead of getting on with our work. Perhaps try using a responsible courier that doesn't lie about delivery attempts to maintain their internal service level agreements… and also call your customers back in the time that you say you will.
Joey J Evans
Sep 07,2021Was very pleased with my purchase of a MacBook Pro 13" 2016 with TouchBar - 3.3GHz i7, until recently the display unit started malfunctioning, and the laptop display has since become non operational. The disk and motherboard work absolutely fine - I run extensive music programs and regularly have a high CPU, which this still computer works fine with. I also used to work at MacWorld, so have extensive internal product knowledge, and I have conducted many internal repairs on MacBooks over time. More likely as a result of the Touch Bar malfunctioning, the display was starting showing a solid black line through the centre, which has since shut off completely. I run the laptop through a monitor, so I am able to view it in this fashion only. The TouchBar malfunction / screen malfunction by proxy is well documented from users of this model: I am within warranty, but when I sent this to be repaired by Mac Store UK, they instead insisted I had water damage (when I never even move the laptop from the desk, and it's not like I live in the jungle). This is genuinely a case of a business not wanting to replace a display unit, as they know it will cost more than the laptop itself to replace (which they mentioned in their responding email to me). Customer service very unhelpful, and completely deceitful 'repairs' and warranty strategy: I am now lumbered with a £1200 MacBook that doesn't function as a Laptop. Avoid this business at all costs.
Jen
Sep 01,2021The delivery was extremely quick and the offer of increasing the memory to 500GB (I think!) was a very nice touch. The imac was in exactly the kind of condition we hoped for and has been superb. The only slight let down (very minor) was the very cheap-feeling plastic quality of the keyboard provided. Thank you. I have already recommended you to a friend .
John Heath
Oct 15,2021Excellent seller. Item as described. Delivered well packaged. Great communication. Highly recommended